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Holiday Inn Express Swindon - West by IHG

3.0 star property

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Photo gallery for Holiday Inn Express Swindon - West by IHG

Exterior
Lobby sitting area
Standard Room, 2 Single Beds (with Free Hot Breakfast) | Desk, blackout curtains, iron/ironing board, free cots/infant beds
Reception
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Air conditioning

Explore the area

Map
Frankland Road, Swindon, England, SN5 8UD
  • Oxford (OXF)
    ‪65 min drive‬

Room options

View all photos for Standard Room (with Free Hot Breakfast)

Standard Room (with Free Hot Breakfast) | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room (with Free Hot Breakfast)

  • 12 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast) | Room amenity

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • 12 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Standard Room, 2 Single Beds (with Free Hot Breakfast) | Desk, blackout curtains, iron/ironing board, free cots/infant beds

Standard Room, 2 Single Beds (with Free Hot Breakfast)

  • 12 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Holiday Inn Express Swindon - West by IHG

Hotel with free breakfast, near Lydiard Park
Along with a restaurant, this smoke-free hotel has a bar/lounge and a snack bar/deli. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, a 24-hour front desk and express check-out.
Holiday Inn Express Swindon - West by IHG offers 121 air-conditioned accommodations with coffee/tea makers and a hairdryer. 32-inch flat-screen televisions come with premium cable channels. Bathrooms include a shower.

This Swindon hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Swindon - West by IHG. During your stay, you'll be within walking distance of Lydiard Park. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, a business centre and 4 meeting rooms
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 2-minute drive from Lydiard Park and 5 minutes from Swindon Designer Outlet
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. WiFi is free in public spaces.

Business amenities include a business centre and 4 meeting rooms. The business-friendly Holiday Inn Express Swindon - West by IHG also features a vending machine, express check-out, and a front desk safe. Free self parking is available.

This 3-star Swindon hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6 AM to 9:30 AM and at the weekend from 7 AM to 11 AM.
Holiday Inn Express Swindon - West by IHG has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available 6 AM to 9:30 AM on weekdays and 7 AM to 11 AM on weekends
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • Free cot
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • 4 meeting rooms
  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Grab bar near toilet (89 centimetre high)
  • Handrails in hallways (89 centimetre high)
  • Handrails in stairways (89 centimetre high)
  • Lift (109 centimetre wide door)
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets: GBP 30 per pet, per stay
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and mobile payments; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express M4
Holiday Inn Express M4 Jct 16
Holiday Inn Express M4 Jct 16 Hotel
Holiday Inn Express M4 Jct 16 Hotel Swindon West
Holiday Inn Express Swindon West
Holiday Inn Express Swindon West M4
Holiday Inn Express Swindon West M4 Jct 16
Swindon West Holiday Inn Express
Holiday Inn Express Swindon West M4 Jct 16 Hotel
Holiday Inn Express Swindon West Hotel
Jct 16 Hotel Swindon
Express Swindon West By Ihg
Holiday Inn Express Swindon West
Holiday Inn Express Swindon West by IHG
Holiday Inn Express Swindon West an IHG Hotel
Holiday Inn Express Swindon - West by IHG Hotel
Holiday Inn Express Swindon - West by IHG Swindon
Holiday Inn Express Swindon - West by IHG Hotel Swindon

Holiday Inn Express Swindon - West by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 604 out of 1070 reviews
Rating 8 - Good. 345 out of 1070 reviews
Rating 6 - Okay. 86 out of 1070 reviews
Rating 4 - Poor. 19 out of 1070 reviews
Rating 2 - Terrible. 16 out of 1070 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Agnes

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We go to Swindon every December for our Christmas shopping and we stay overnight in this hotel. Very convenient, affordable, we don’t have to worry with parking space as there’s ample spaces. Friendly, accommodating staff. Well done xx
Stayed 1 night in Dec 2024

8/10 Good

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
4 night stay and 3 were very quiet - noisy guests returning to their rooms on the other night at 1:45 in the morning! Comfortable room with everything you could want
Stayed 4 nights in Dec 2024

8/10 Good

Steven

Travelled with partner
Hotel room clean,breakfast good.
Stayed 1 night in Dec 2024

8/10 Good

lisa

Stayed 1 night in Dec 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Corinne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were exceptionally friendly & nothing was to much trouble.
Stayed 2 nights in Dec 2024

10/10 Excellent

martyn

Stayed 1 night in Nov 2024

6/10 Okay

DEBORAH

Travelled with family
Liked: Staff & service, property conditions & facilities
Hotel was clean, staff were great although no chef so no evening meal. On arrival the room had double bed which was not very comfortable and had blood on the sheets, when we told reception they changed them straight away! Also the room had a sofa bed which was very uncomfortable and hard, so we all had a bad nights sleep! Rest of the room was clean and tidy. Breakfast was good and plenty to choose from.
Stayed 1 night in Nov 2024

8/10 Good

Jolyon

Liked: Cleanliness
Stayed 1 night in Nov 2024

10/10 Excellent

laurence

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

M S

Stayed 1 night in Oct 2024

10/10 Excellent

Julie

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and service.
Really convenient, clean and functional hotel and room. Front desk staff were super helpful on arrival, and again at the breakfast service- which is complimentary with the room and is a great plus point compared to other hotels. Would definitely recommend.
Stayed 1 night in Nov 2024

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Stay
Always a great stay
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed at this hotel very clean and staff very polite.
Stayed 2 nights in Nov 2024

8/10 Good

Andy

Business traveller
Nice people, industrial estate location
Stayed 1 night in Nov 2024

8/10 Good

Karen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast included.
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heating
Our stay was very nice, my only concern was the warmth of the room as it too a long time to get warm and there was no heat in the bathroom and hence damp cold towels
Stayed 4 nights in Nov 2024

8/10 Good

Robyn

Stayed 1 night in Oct 2024

6/10 Okay

Lynn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Staff helpful but on arrival after 13 hours travelling, the room we were originally given the window catch was broken and the window wouldn't shut, all we could hear was traffic and it was cold in the room. Thankfully staff moved us to alternative room. Unfortunately not a patch on premier Inn!
Stayed 1 night in Oct 2024

8/10 Good

Anju

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Byron

Stayed 2 nights in Oct 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnighter
Just stayed the night to break journey no complaints
Stayed 1 night in Oct 2024

10/10 Excellent

jonathan

Stayed 2 nights in Oct 2024

2/10 Terrible

Zoe

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gone seriously downhill.
Room was freezing cold and heater not working. No parking at hotel available so had to park in a remote industrial estate. Breakfast area was filthy, no clean tables. Ran out of most of food items by 9.20am, no beans, no egg, no bread, no yogurt, no pastries, no cutlery, no milk in coffee machine. The list goes on. Manager told staff he would tell company they had a power cut and that’s why shortage of items whilst he was telling customers that it was half term and they’d served 245 breakfasts so ran out of food. This is never an excuse for no food. They know how many bookings they’ve taken so should have enough food. Stayed here many times and this will be the last.
Stayed 2 nights in Oct 2024

10/10 Excellent

Darryl

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for our overnight stay
Stayed 1 night in Oct 2024