6/10 Satisfaisant
Hsiang-Yen M.
16 janv. 2025
Les points forts : Propreté
Dissapointed with our communication with the host.
The property was fine. It was confortable for the 2 of us. Host is in the process of upgrading a few things.I was very disappointed with my interaction with the host online. A few days after returning home I received a message from the host requesting more money as he felt that there were more than 2 of us staying there. The host mentioned that it was because the second bedroom was very messy (we had not even gone onto the second bedroom as there were only 2 of us and we didn't need to use it, which means that it was not cleaned properly from the last people staying there). The host then mentioned and I will quote the host's message -"Also cleaner said rubbish was very full for just two adults? I question if you just stayed with two adults? Disappointing that you don't pay the amount of guest at property, as your children were very young last year so surprised you would go away without your two young children for such a long time". I am not sure where he got that information but it was so wrong. We don't have young children at all !!! He was accusing us of something that we didn't do, and most of all he didn't know anything about us and he got the facts wrong about young children. It really spoilt the end to our holidays for us.
Hsiang-Yen M.
Séjour de 6 nuits en janvier 2025