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Mountain Heritage Hotel

4.5 star property

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Aerial view
Mountain View Villa with Balcony and Spa | Terrace/patio
Mountain View Room | Premium bedding, pillow-top beds, desk, laptop workspace
Mountain View Room | Terrace/patio
Seasonal outdoor pool, open 8:00 AM to 8:00 PM, pool loungers

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Room service
  • Bar
  • Gym
  • Pool
  • Housekeeping

Explore the area

Map
Apex & Lovel Streets, Katoomba, NSW, 2780
  • Three Sisters
    ‪3 min drive‬
  • Echo Point Lookout
    ‪3 min drive‬
  • Katoomba Scenic World
    ‪3 min drive‬

Room options

View all photos for Heritage Spa and Fireplace Room

Premium bedding, pillow-top beds, desk, laptop workspace

Heritage Spa and Fireplace Room

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Heritage Suite

Heritage Suite | Premium bedding, pillow-top beds, desk, laptop workspace

Heritage Suite

  • 54 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Mountain View Room

Mountain View Room | Terrace/patio

Mountain View Room

  • Mountain view
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Heritage Room

Premium bedding, pillow-top beds, desk, laptop workspace

Heritage Room

  • 28 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

Exterior

Leura Gardens Resort

  • Pool
  • Pet-friendly
  • Free WiFi
  • Air conditioning
4.3 out of 5, Excellent, (293)
The price is CHF 118
for 1 room
includes taxes & fees
8 Jun - 9 Jun
Leura Gardens Resort

About this property

Mountain Heritage Hotel

Luxury hotel with fitness centre and seasonal outdoor pool
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference centre and a seasonal outdoor pool.
Mountain Heritage Hotel offers 41 air-conditioned accommodations with espresso makers and complimentary bottles of water. Pillowtop beds feature premium bedding. Fridges and coffee/tea makers are provided.

38-inch LCD televisions come with premium cable channels and first-run films. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Children aged under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Mountain Heritage Hotel. During your stay, you're just a quick walk from Blue Mountains Cultural Centre. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free Wi-Fi in some public areas
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Enjoy local and international cuisine and garden views while dining at Jamison Views Restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a gym and a playground
  • 10 minutes by foot from Blue Mountains Cultural Centre and a 2-minute drive from Leura Mall
Mountain Heritage Hotel offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A business centre and 5 meeting rooms are available. Event space at this hotel measures 3854 square feet (358 square metres) and includes a conference centre. A library, a terrace, and an arcade/games room are also featured at the luxury Mountain Heritage Hotel. Free self parking is available.

This 4.5-star Katoomba hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Jamison Views Restaurant – Overlooking the garden, this restaurant specialises in local and international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

English, Filipino, French, German, Italian, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free uncovered extended parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: AUD 25 for adults and AUD 18 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Jamison Views Restaurant

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Games
  • Gym
  • Library
  • Playground
  • Seasonal outdoor pool
  • Table tennis

Family friendly

  • Arcade/game room
  • Children's games
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (3,854 square foot of space)

Outdoors

  • Garden
  • In a national park
  • In the mountains
  • Pool loungers
  • Terrace

Accessibility

  • No lift

More

  • 2 buildings
  • 3 floors
  • Banquet hall
  • Built in 1908
  • Edwardian architecture
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Hair dryer
  • Towels provided

Entertainment

  • 38-inch LCD TV with premium cable channels
  • First-run films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 8:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 3:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Bar/lounge
  • Restaurant

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 100.0 per day.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately AUD 25 for adults and from AUD 18 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 100.0 per day
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a smoke detector
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 3:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2780

We should mention

  • The seasonal pool will open in November and close in March.
  • Pool access available from 8:00 AM to 8:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Mountain Heritage Hotel Retreat
Mountain Heritage Hotel Retreat Katoomba
Mountain Heritage Retreat
Mountain Heritage Retreat Katoomba
Mountain Heritage Hotel Katoomba
Mountain Heritage Katoomba
Mountain Heritage Hotel Spa Retreat
Hotel Mountain Heritage Blue Mountains Katoomba
Hotel Mountain Heritage Blue Mountains
Mountain Heritage Blue Mountains Katoomba
Mountain Heritage Blue Mountains
Mountain Heritage Hotel
Mountain Heritage Hotel Hotel
Mountain Heritage Hotel Katoomba
Mountain Heritage Hotel Hotel Katoomba
Hotel Mountain Heritage Blue Mountains

Mountain Heritage Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 496 out of 997 reviews
Rating 8 - Good. 336 out of 997 reviews
Rating 6 - Okay. 121 out of 997 reviews
Rating 4 - Poor. 33 out of 997 reviews
Rating 2 - Terrible. 11 out of 997 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Randy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely stay and wonderful piano player at the bar
Stayed 3 nights in Feb 2025

8/10 Good

Leah

Liked: Staff & service, property conditions & facilities, room comfort
We did have an issue upon check in however this was rectified quickly and the young lady at reception was very help. Situated only a 5 minute easy walk to the centre of town made this accommodation very convenient.
Stayed 2 nights in Feb 2025

10/10 Excellent

Zhala, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Jan 2025

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I enjoyed our visit very much. The setting, service, dare I say ambience was a delight. Special mention must go to the maestro of the piano who entertained us both Friday and Saturday night. We have already recommended to close friends.
Stayed 2 nights in Jan 2025

10/10 Excellent

Daniel

Stayed 3 nights in Feb 2025

8/10 Good

Mel

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
It’s a step back in time with old fashioned charm and I feel like this hotel is overpriced for what you get, and the $8 room service fee is a bit much considering the price of the menu items. Its clean enough, great views.
Stayed 1 night in Feb 2025

10/10 Excellent

Kim

Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
It is an absolute cracking place to stay.
Stayed 1 night in Jan 2025

8/10 Good

Lynh

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Donna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A amazing place to stay at Katoomba. The hotel is so beautiful and the staff were wonderful.
Stayed 3 nights in Dec 2024

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Norman

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable with great views of the mountains.

Mountainview rooms very comfortable and great views. Old style hotel - would definitely book again
Stayed 1 night in Dec 2024

10/10 Excellent

Manli

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, breakfast was lovely!
Stayed 1 night in Dec 2024

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Loved it! Friendly staff, very cozy. Will stay here again.
Stayed 1 night in Dec 2024

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities
Overall a pretty nice stay. The water pressure in the shower wasn’t great but it’s quite tough to have that in a 100 plus yo building.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great stay at the mountain heritage hotel! The staff were super nice, and very helpful. We would definitely recommend this hotel to any one visiting Katoomba!
Stayed 1 night in Dec 2024

8/10 Good

Omer

It was expected
Stayed 1 night in Dec 2024

10/10 Excellent

Allison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

So comfortable and easy!

Amazing! 100% charm with 110% comfort. Rooms are comfortable and quiet, bathroom with a real bath, and super-comfy-bed with fully controllable HVAC. Old photos throughout make wandering around so enjoyable. Walk to train and restaurants pretty easy (at least 1 way LOL!).
Stayed 2 nights in Dec 2024

10/10 Excellent

Vicky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose a mountain view room & had a wonderful view of the mountains. Nigel was great, he gave us good advice & was fun to talk to. Location was good - a short walk to Katoomba main street. The hotel had an outdoor veranda where you could have a drink & take in the amazing views.
Stayed 4 nights in Nov 2024

10/10 Excellent

Imran, Ropescrossing

Stayed 2 nights in Nov 2024

10/10 Excellent

Katie

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for exploring the blue mountains. The view from the restaurant is breathtaking.
Stayed 3 nights in Nov 2024

10/10 Excellent

Andrea Silvana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Es un hotel histórico donde la atención es excepcional. Todo estuvo perfecto, solo serian necesarias mas reposeras en el area de la piscina, y espuma para el hidromasaje.
Stayed 1 night in Nov 2024