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Crowne Plaza Sydney Burwood, an IHG Hotel

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Sydney Burwood, an IHG Hotel

Outdoor pool, open 6:00 AM to 10:00 PM, pool umbrellas, pool loungers
Bar (on property)
Meeting facility
Exterior
Lobby

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Parking available
  • Breakfast available

Explore the area

Map
60 Burwood Rd, Burwood, NSW, 2134
  • Westfield Burwood
    4 min walk
  • DFO Homebush
    5 min drive
  • Sydney Showground
    7 min drive
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    26 min drive

Room options

View all photos for Premium Room, 2 Double Beds, Park View

Room amenity

Premium Room, 2 Double Beds, Park View

  • 43 sq m
  • Park view
  • Sleeps 5
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed, Park View

Room amenity

Standard Room, 1 King Bed, Park View

  • 27 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, City View

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Junior Suite, 1 King Bed, City View

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, City View

Room amenity

Premium Room, 1 King Bed, City View

  • 33 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub, City View

Room amenity

Standard Room, 1 King Bed, Accessible Bathtub, City View

  • 30 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Standard Room

  • 27 sq m
  • Park view
  • Sleeps 3
  • 1 Single Bed

View all photos for Premium Room, 1 King Bed, Bathtub, City View

Room amenity

Premium Room, 1 King Bed, Bathtub, City View

  • 36 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Premium Room

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Premium Room

  • 39 sq m
  • City view
  • Sleeps 3
  • 1 Single Bed

Similar properties

Exterior

Furama Darling Harbour

Free WiFi
Restaurant
Air conditioning
Gym
4.2 out of 5, Very good, (1076)
The price is CHF 149
for 1 night
includes taxes & fees
12 Dec - 13 Dec
Furama Darling Harbour

About this property

Crowne Plaza Sydney Burwood, an IHG Hotel

Luxury Sydney hotel in Burwood with a fitness centre
Along with an outdoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, a poolside bar and a snack bar/deli are on-site.
Crowne Plaza Sydney Burwood, an IHG Hotel offers 90 air-conditioned accommodations with minibars and a safe. Rooms open to balconies. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 55-inch Smart televisions come with premium digital channels and pay-per-view films. Bathrooms include a shower, dressing gowns, slippers and complimentary toiletries.

This Sydney hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

An outdoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Crowne Plaza Sydney Burwood, an IHG Hotel. During your stay, you're just a quick walk from Westfield Burwood. You'll find features such as free WiFi in public areas and a free manager's reception, plus an outdoor pool.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Just a 4-minute walk from Westfield Burwood and 7 minutes by car from Sydney Showground
Crowne Plaza Sydney Burwood, an IHG Hotel offers its guests an outdoor pool, Access to hot tub, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

A business centre and 2 meeting rooms are available. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the luxury Crowne Plaza Sydney Burwood, an IHG Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Sydney hotel is smoke free.

The hotel hosts a free manager's reception daily.
Crowne Plaza Sydney Burwood, an IHG Hotel has a restaurant on site.

Languages

Chinese (Cantonese), Chinese (Mandarin), Dutch, English, Filipino, French, Hindi, Korean, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free 24-hour offsite parking within 300 metres
  • Street parking available
  • Parking on site (AUD 30 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: AUD 34 to 34 for adults and AUD 15 to 15 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Free cot
  • Highchair
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Business services

  • 2 meeting rooms
  • Business centre

Outdoors

  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 55-inch smart TV with premium digital channels
  • Pay films
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 100.00 per stay
  • Christmas Eve (24 December) Gala Dinner per adult: AUD 85.00
  • Christmas Eve (24 December) Gala Dinner per child: AUD 70.00 (up to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: AUD 85.00
  • Christmas Day (25 December) Gala Dinner per child: AUD 70.00 (up to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: AUD 85.00
  • New Year's Eve (31 December) Gala Dinner per child: AUD 70.00 (up to 12 years old)
  • New Year's Day (1 January) Gala Dinner per adult: AUD 85.00
  • New Year's Day (1 January) Gala Dinner per child: AUD 70.00 (up to 12 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: AUD 85.00
  • Valentine's Day (14 February) Gala Dinner per child: AUD 70.00 (up to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 34.00 to 34.00 for adults and AUD 15.00 to 15.00 for children
  • Self-parking fee: AUD 30 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • A late check-out fee will be charged
  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Marsden Burwood
Marsden Hotel Burwood
Crowne Plaza Sydney Burwood
Crowne Plaza Sydney Burwood, an IHG Hotel Hotel
Crowne Plaza Sydney Burwood, an IHG Hotel Burwood
Crowne Plaza Sydney Burwood, an IHG Hotel Hotel Burwood

Crowne Plaza Sydney Burwood, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 174 out of 304 reviews" "
Rating 8 - Good. 76 out of 304 reviews" "
Rating 6 - Okay. 26 out of 304 reviews" "
Rating 4 - Poor. 15 out of 304 reviews" "
Rating 2 - Terrible. 13 out of 304 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Liang

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

8/10 Good

Rod

Business traveller
Liked: Cleanliness, staff & service, amenities
The property is well located in Burwood shopping district. Staff are accommodating but technology in the rooms was inoperable.
Stayed 2 nights in Aug 2024

4/10 Poor

SAHIR SUBHASH

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Room, shower (bathroom) were very small compared to photos. Felt like using bathroom in airplane. Also hotel charged extra surcharge when it was noted in booking about max charge. Overall poor experience.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Finn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
WE like the hotel and its facillities and we kep coming We do not, however like the somewhat dangerous bathroom, We are both hard at walking and keeping our balance, so the slippery bathroom floors are a hazard we do not like. It would greatly improve if a handrail were installed to stop a dangerous fall
Stayed 3 nights in Aug 2024

8/10 Good

Sonya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only downside was 2 phone calls at midnight then 2.30am which woke us saying Uber eats had arrived. We didn’t order as my Uber eats… otherwise loved it!!
Stayed 2 nights in Aug 2024

8/10 Good

Marcello

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a premium king room with bath There was no body soap over the bath and being a deep bath I feel there should be a small rail to assist in getting in and out - a small amenities shelf ie for shaver etc would also be convenient
Stayed 1 night in Aug 2024

10/10 Excellent

James

Stayed 1 night in Aug 2024

10/10 Excellent

Dennis

Stayed 1 night in Aug 2024

8/10 Good

Lewis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A great hotel in the suburbs
A fabulous hotel in the suburbs of Sydney close to Burwood shopping precinct. The hotel itself is excellent with a great rooftop bar and breakfast buffet. The bed was so comfortable we slept well
Stayed 1 night in Jul 2024

10/10 Excellent

Simon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good hotel
Close to the best of burwood. Clean, and comfortable. The only negative was a lack of water pressure in the shower.
Stayed 3 nights in Jul 2024

8/10 Good

alfio

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
all good thank you
Stayed 1 night in Jul 2024

2/10 Terrible

John

Travelled with partner
Liked: Amenities
Four charges have been made to my debit card. Two are correct but the other two I am still waiting for a response from the hotel
Stayed 1 night in Jul 2024

8/10 Good

Marta

Staff go out of their way to correct things that are not right. Thank you Alex for your excellent service. The premium rooms could be improved by having a stand for suitcases.
Stayed 3 nights in Jul 2024

8/10 Good

Phiranna

Liked: Cleanliness
Stayed 2 nights in Jul 2024

8/10 Good

sabi

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect as expected
Apart from the breakfast at Onyx Grill, the stay met expectations. Although they refer to it as a buffet, Onyx Grill offers very few options to choose from.
Stayed 1 night in Jul 2024

8/10 Good

Selina

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was good.
Stayed 1 night in Jul 2024

10/10 Excellent

Chiang

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Stayed 1 night in Jun 2024

10/10 Excellent

Yumi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I can’t fault my stay at Crowne plaza Burwood. Very convenient location, and spacious nice room, looking over the park. We will definitely stay again.
Stayed 1 night in Jun 2024

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

christiane

Stayed 2 nights in May 2024

6/10 Okay

beth

Business traveller, Travelled with partner
Liked: Staff & service, property conditions & facilities
Good location in Chinatown. Park for walks opposite. Small room but comfortable. Pillows very hard and lumpy even though they say they are soft. Pool on roof was heated and good for laps but no shelter for clothes/towels when it rained and had to walk through a public space to get to it which is not ideal. Staff very friendly and courteous. We booked the package with meals (three course dinners and breakfast) because we needed to eat in house for personal reasons and the advertising said that there were three restaurants to choose from. We ended up paying for meals external to the hotel; an unexpected expense. The main restaurant was not open on two days and neither was the roof top bar which was booked for a private football function on another night so off limits to guests. In any case, it only provided light snacks. The breakfast was very basic and crowded and not enough cups so drinking out of takeaway cups. The restaurant on the ground floor was very basic in its menu and had a cold ambience. Once again, the staff were excellent but the facilities were not of the standard that you would expect for the price and there are definitely NOT three restaurants as advertised. Probably worth half the money but no more and the advertising is deceptive. I would not return.
Stayed 4 nights in Jun 2024