See all properties

PARKROYAL Parramatta

4.5 star property

Choose dates to view prices

Photo gallery for PARKROYAL Parramatta

Lobby
Premium bedding, in-room safe, desk, laptop workspace
Terrace/patio
Superior Room, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace
Front of property – evening/night

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Gym

Explore the area

Map
30 Phillip Street, Parramatta, NSW, 2150
  • CommBank Stadium
    ‪11 min walk‬
  • Rosehill Gardens Racecourse
    ‪5 min drive‬
  • Westmead Hospital
    ‪5 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪37 min drive‬

Room options

View all photos for Premier King Corner Room

Premium bedding, in-room safe, desk, laptop workspace

Premier King Corner Room

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King

Premium bedding, in-room safe, desk, laptop workspace

Premier King

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Twin Room, 2 Queen Beds

Superior Twin Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Superior Twin Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Room

Premium bedding, in-room safe, desk, laptop workspace

Superior King Room

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe King (High Floor)

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King (High Floor)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Bedroom

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Parkroyal Suite

Premium bedding, in-room safe, desk, laptop workspace

Parkroyal Suite

  • 116 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Parkroyal Club King

Premium bedding, in-room safe, desk, laptop workspace

Parkroyal Club King

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premier Twin Room, 2 Double Beds

Premium bedding, in-room safe, desk, laptop workspace

Premier Twin Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room

Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room

  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Corner Room

Premium bedding, in-room safe, desk, laptop workspace

Premier King Corner Room

  • Sleeps 3
  • 1 King Bed

View all photos for Parkroyal Suite

Premium bedding, in-room safe, desk, laptop workspace

Parkroyal Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room

Premium bedding, in-room safe, desk, laptop workspace

Premier King Room

  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe King Corner

Premium bedding, in-room safe, desk, laptop workspace

Deluxe King Corner

  • Sleeps 3
  • 1 King Bed

View all photos for Premier Two Double

Premium bedding, in-room safe, desk, laptop workspace

Premier Two Double

  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Two Queen

Premium bedding, in-room safe, desk, laptop workspace

Superior Two Queen

  • Sleeps 3
  • 2 Queen Beds

View all photos for Club Room

Premium bedding, in-room safe, desk, laptop workspace

Club Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Room

Premium bedding, in-room safe, desk, laptop workspace

Superior King Room

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Meriton Suites George Street, Parramatta

  • Pool
  • Hot tub
  • Free WiFi
  • Air conditioning
4.4 out of 5, Excellent, (752)
The price is CHF 98
for 1 room
includes taxes & fees
23 Apr - 24 Apr
Meriton Suites George Street, Parramatta

About this property

PARKROYAL Parramatta

Luxury hotel with 2 restaurants and fitness centre
Along with 2 restaurants, this smoke-free hotel has an outdoor pool and a fitness centre. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking.
PARKROYAL Parramatta offers 286 accommodations with laptop-compatible safes and coffee/tea makers. Beds feature premium bedding. Premium cable televisions are provided. Bathrooms include a shower, bathrobes, slippers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at PARKROYAL Parramatta. During your stay, you're just a quick walk from Riverside Theatres. You'll find features such as free WiFi in public areas, plus 2 restaurants and an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Enjoy a bite to eat at one of the 2 restaurants
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the clean guestrooms
  • Within a 15-minute walk of Parramatta Park and CommBank Stadium
PARKROYAL Parramatta offers its guests an outdoor pool and a fitness centre. There are 2 restaurants on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

A 24-hour business centre and meeting rooms are available. A terrace, a vending machine, and multilingual staff are also featured at the luxury PARKROYAL Parramatta. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Sydney hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.
Table 30 – This restaurant serves breakfast, lunch and dinner.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in EarthCheck – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Mandarin), English, Filipino

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (AUD 40 per night)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends; AUD 40 for adults and AUD 20 for children
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Table 30

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Free cot
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Towels provided

Entertainment

  • HDTV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

The property charges 3 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 11 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 70.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: AUD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 40 for adults and from AUD 20 for children
  • Covered self-parking fee: AUD 40 per night (in/out privileges)
  • Rollaway bed fee: AUD 70.0 per night
  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property's club lounge hours are 7-10 AM and 5:30-7:30 PM.

We should mention

  • Up to 2 children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Parkroyal Hotel Parramatta
Parkroyal Parramatta
Parramatta Parkroyal
Parkroyal Parramatta Hotel Parramatta
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Hotel
PARKROYAL Parramatta Parramatta
PARKROYAL Parramatta Hotel Parramatta

PARKROYAL Parramatta Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1003 reviews
Rating 8 - Good. 289 out of 1003 reviews
Rating 6 - Okay. 111 out of 1003 reviews
Rating 4 - Poor. 38 out of 1003 reviews
Rating 2 - Terrible. 40 out of 1003 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Shuiying

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Dec 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Bich Quy

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jan 2025

10/10 Excellent

Jaswinder

Liked: Cleanliness
Stayed 3 nights in Jan 2025

8/10 Good

Tania

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel and great location, would definitely stay again.
Stayed 1 night in Jan 2025

10/10 Excellent

Shady

Stayed 2 nights in Dec 2024

8/10 Good

Vasireddy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

hayley

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2025

6/10 Okay

Hadi

Aaaa
Stayed 1 night in Jan 2025

6/10 Okay

ABBAS

Liked: Cleanliness
Stayed 2 nights in Jan 2025

10/10 Excellent

Valentina, Eltham

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parkroyal hotel always goes above and beyond their excellence This hotel in Parramatta has prime location You don’t even need your car The dining is a few feet away and amazing restaurants as well as the Westfield shopping complex The tram is also a few steps away The room is luxurious and above excellence The bed and pillows are perfect and the room size is big I love how you get slippers and robes and a coffee machine in your room As well as some packet of sweet biscuits Toiletries are all provided for you except for a hair brush other than that you get shampoo conditioner body wash shaver shaving cream toothbrush and tooth paste lotion and a couple of other things like earbuds and face pads to clean your face This place is a must to stay in I’ll be back next year
Stayed 1 night in Jan 2025

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 2 nights in Jan 2025

10/10 Excellent

Kaushik

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
The rooms have been recently renovated so they were very comfortable to stay in. Very nice.
Stayed 2 nights in Dec 2024

2/10 Terrible

Xiaoxue

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
We stayed at this hotel recently, and unfortunately, it was a rather noisy experience due to ongoing construction. The drilling began early in the morning and the noise level was so high we had to cover our ears, making it impossible to enjoy any sense of peace during what was meant to be a relaxing holiday stay. While there was a notice posted in the lift, there wasn’t enough prior communication before our arrival, leaving us unprepared for the disruption. In my view, this situation was particularly challenging for families with kids, as the excessive noise could have made it difficult for children to sleep, relax, or fully enjoy their stay. The hotel really should have anticipated the impact this would have on guests and provided better solutions or alternatives. The site manager also should have implemented a noise reduction plan to lower the sound level and minimise the disturbance for guests. To be fair, we understand that construction work is necessary, but scheduling such disruptive activities during the holiday period was poorly thought out. This kind of disturbance is far from what we expected, and it's certainly not something we’d want to experience again. This could have been a great stay, but the construction noise, lack of foresight, and insufficient planning really overshadowed everything else. We hope the management and site team take steps to communicate better with guests and implement effective noise management strategies in the future.
Stayed 1 night in Jan 2025

10/10 Excellent

Timothy Allan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service was excellent and the dining both at the hotel and the surrounding areas was very good. The only negative was that the pool was too cold.
Stayed 3 nights in Dec 2024

10/10 Excellent

Angela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was conveniently close to dinning
Stayed 1 night in Dec 2024

2/10 Terrible

Seyed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2024

2/10 Terrible

Amir

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like anything about this property: Lobby was messy. Floor tiles ugly. Zero decoration, even for New Year time. Breakfast was way below average (you need to fill a paper form to get an omelette or poached egg!!!). Almost all the staff were unfriendly. We certainly will not come back to this terrible hotel!
Stayed 2 nights in Dec 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service
There wasn’t enough lifts for the number of guests.
Stayed 5 nights in Dec 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities
All it should be at a good price
Stayed 1 night in Dec 2024

10/10 Excellent

Quinn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely location, excellent service, great facilities, very good breakfast!
Stayed 1 night in Dec 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Some noises
Be aware of renovations at present. Noise during the day. Intermitent drone during the night on level 2 -possibly ventilation or exhaust fan.
Stayed 2 nights in Dec 2024

10/10 Excellent

Nigel

Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In-room Drinking water tap
Got one of the newly renovated rooms and it was perfect. Especially love the in-room drinking water tap with filtered water.
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and recently refurbished
Stayed 1 night in Dec 2024