W Sydney

5.0 star property

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Photo gallery for W Sydney

Exterior
4 bars/lounges, poolside bar
E Wow Suite, 1 Bedroom, Harbour View | Bar (on property) | 4 bars/lounges, poolside bar
Fabulous Room, 1 King Bed, City View | City view
Indoor pool, outdoor pool, pool cabanas (surcharge), pool loungers

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Spa
  • Free WiFi

Explore the area

Map
31 Wheat Road, Sydney, NSW, 2000
  • Circular Quay
    ‪2 min drive‬
  • Sydney Harbour Bridge
    ‪2 min drive‬
  • Sydney Opera House
    ‪3 min drive‬
  • Sydney, NSW (SYD-Kingsford Smith Intl.)
    ‪10 min drive‬

Room options

Marvelous Suite, Suite, 1 Bedroom, Non Smoking

  • 69 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Spectacular Room, 2 Double Beds, Non Smoking, Harbor View

  • 35 sq m
  • Harbour view
  • Sleeps 4
  • 2 Double Beds

Wow Suite, Suite, 1 Bedroom, Non Smoking, Harbour View

  • 112 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Wonderful Room, 1 King Bed, Non Smoking, City View

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed, City View

  • 75 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed

  • 75 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed, Harbour View

  • 75 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed

  • 75 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Studio, 1 King Bed

  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Studio, 1 King Bed

  • 65 sq m
  • City view
  • Sleeps 4
  • 1 King Bed

Spectacular Room, Room, 1 King Bed, Non Smoking, Harbour View

  • 35 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Studio, 3 Bedrooms, Harbour View (Darling Harbour)

  • 168 sq m
  • Harbour view
  • Sleeps 6
  • 3 Double Beds

Studio, 1 King Bed, City View

  • 44 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Fabulous Room, 1 King Bed, City View

  • 36 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

E Wow Suite, 1 Bedroom, Harbour View

  • 202 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Fantastic Suite, Suite, 1 Bedroom, Non Smoking, City View

  • 51 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Wonderful Room, 2 Double Beds, City View

  • 36 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Studio, 1 King Bed, Harbour View

  • 44 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

Studio, 1 King Bed

  • 76 sq m
  • Harbour view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

W Sydney

Luxury hotel with 3 restaurants and full-service spa
This smoke-free hotel features 3 restaurants, a full-service spa and an indoor pool. WiFi in public areas is free. Additionally, an outdoor pool, 4 bars/lounges and a 24-hour fitness centre are on-site. Housekeeping is available on request.
W Sydney offers 588 air-conditioned accommodations with minibars and espresso makers. This individually furnished accommodation has separate sitting areas and includes dining tables. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. LED televisions come with premium cable channels. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Sydney hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a safe and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a 24-hour fitness centre.
The on-site spa has 5 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, facials and body scrubs. The spa is equipped with a sauna and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

W Sydney's great location gets high marks from our customers. During your stay, you're just a quick walk from SEA LIFE Sydney Aquarium. Features include free WiFi in public areas, plus 3 restaurants and 4 bars.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Drinking and dining options include 3 restaurants, 2 coffee shops/cafes, a poolside bar and 4 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor and outdoor pools
  • Treat yourself to massages, manicures and pedicures or body scrubs at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Within a 15-minute walk of QVB and King Street Wharf
W Sydney offers its guests a full-service spa, an indoor pool, and an outdoor pool. There are 3 restaurants and 2 coffee shops/cafes on site. You can enjoy a drink at one of the bars, which include 4 bars/lounges and a poolside bar. Public spaces have free WiFi.

Event space at this hotel measures 14079 square feet (1308 square metres) and includes conference space. A 24-hour fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury W Sydney. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 5-star Sydney hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Level 3 Restaurant – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Rooftop Restaurant – This poolside restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
Living Room – This restaurant serves lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Languages

Arabic, Chinese (Cantonese), Chinese (Mandarin), Dutch, English, French, German, Indonesian, Japanese, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Onsite parking available only on request
  • Covered valet parking on site (AUD 100 per day)
  • Limited on-site parking (max 1 space per unit)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 55 for adults and AUD 28 for children
  • 2 coffee shops/cafes
  • 3 restaurants
  • 4 bars/lounges
  • A poolside bar

Restaurants on site

  • Level 3 Restaurant
  • Living Room
  • Rooftop Restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Outdoor pool

Family friendly

  • Dining table
  • Free cot
  • Indoor pool
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 14,079 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Pool cabanas (surcharge)
  • Pool loungers

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Grab bar near toilet
  • Hardwood flooring in public areas
  • High-pile carpet in room
  • Lift
  • Pool hoist on site
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Stair-free path to entrance
  • Thin carpet in public areas
  • Tile flooring in public areas
  • Tile flooring in room
  • Transfer shower
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (100 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 30 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Built in 2023
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Children's robes
  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The property charges 1.95 per cent for credit card payments
Front desk staff will greet guests on arrival at the property
This property's valet parking has a maximum vehicle height limit of 5.6 feet (1.7 metres).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 55 for adults and from AUD 28 for children
  • Valet parking fee: AUD 100 per day
  • Credit card charges are subject to a surcharge of 1.95 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Children under 18 years old are not allowed in the outdoor Swimming Pool WET Deck on Sundays.

We should mention

  • Pool access available from 6:00 AM to 5:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

W Sydney Hotel
W Sydney Sydney
W Sydney Hotel Sydney

W Sydney Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 353 out of 532 reviews
Rating 8 - Good. 90 out of 532 reviews
Rating 6 - Okay. 51 out of 532 reviews
Rating 4 - Poor. 18 out of 532 reviews
Rating 2 - Terrible. 20 out of 532 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Justine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean with good amenities. Staff were lovely and helpful
Stayed 1 night in Feb 2025

10/10 Excellent

Joseph

Stayed 2 nights in Feb 2025

10/10 Excellent

Tim

Stayed 1 night in Feb 2025

6/10 Okay

Amed

Travelled with group
Liked: Cleanliness, property conditions & facilities
I’m disappointed to see my car scratched and no one said nothing about it. A blue scratch on white car. Only saw it half way home.
Stayed 2 nights in Feb 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities
It was okay
Stayed 1 night in Feb 2025

10/10 Excellent

Iain

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Professor Simon

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Disappointing for a 5 star hotel

Location is great and rooms are super comfortable. A few issues for us, super loud music at 4am from another room, despite a call to concierge took them over 1.5 hours to get the musics turned down. Also, nobody to help with luggage when you arrive - which is awkward if you have multiple cases. Not the usual 5 star clientele, a lot of riff raff and drunks.
Stayed 2 nights in Feb 2025

8/10 Good

Jesse Nino, Box Hill

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The buffet was so good. The facilities like the heated pool on the 22nd floor and the fitness gym is open 24hrs so its very convinient. The infinity pool in the 29th floor was superb. I loved our stay. The only thing that needs work was the front desk. I was overchaged for our room, i asked for the excess payment to be returned which they did but made me feel like it was my fault. Upon check out they tried to charge me again with the bouquet of flowers that I purchased and already paid for, and did not return the incidental 300$ like they supposed to. I emailed them a day ago but no response. I am yet to wait again for a few more days but if not i will have to follow up again. On another note, beddings and facilities are all great. Thanks W sydney!
Stayed 2 nights in Feb 2025

10/10 Excellent

Yenji

Stayed 2 nights in Jan 2025

10/10 Excellent

Darlene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great luxury stay

When we arrived at 3pm to check in the reception was very busy however the lines moved quickly and we were offered welcome drinks whilst waiting in line. We also had a Polaroid photo taken which was a nice keepsake of our stay. When we checked in we were given a room upgrade for our Valentine’s Day stay. This gave us harbour views and prime spot to view the 9pm Darling Harbour fireworks. The staff could not have been friendlier or more welcoming. The room was great with a giant king size bed, awesome views and a cute round bathtub. The room was clean, spacious and comfortable. The decor of the room and the motel in general was quirky and modern. We had a giant soft shark on our bed! The mood lighting and electronic controlled curtains in the room were great additions. The motel is in a great location making it easy to access the sights and restaurants. This was a romantic weekend away initiated by hubby and we were both extremely satisfied with the choice of accommodation. Thank you
Stayed 1 night in Feb 2025

10/10 Excellent

Visnja

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

jeff

Stayed 1 night in Feb 2025

8/10 Good

Margaret S

Stayed 2 nights in Feb 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Priscilla

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff walked in on us sleeping 3 times I. The morning before check out tome
Stayed 1 night in Feb 2025

10/10 Excellent

Chun

Liked: Cleanliness, staff & service, property conditions & facilities
Great stay. Love the people that work there
Stayed 2 nights in Feb 2025

10/10 Excellent

evate

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s very nice hotel
Stayed 1 night in Feb 2025

10/10 Excellent

Qianyi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved how easily accessible to Sydney attractions from the hotel by Uber and public transport (ferry) was only a short stroll away. The precinct is beautiful and equipped with family friendly facilities around the hotel if tourist attractions are not for you! Will definitely come back again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Michele

Stayed 1 night in Jan 2025

10/10 Excellent

lizann

Stayed 1 night in Jan 2025

6/10 Okay

Stella

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 4 nights in Jan 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

What you would expect

We were in Sydney for two weeks, two days in the W and it’s a great area of the city right on the most active boardwalk in the city. Great launching pad and normal high W standards.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alicia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely incredible place to stay! 10/10 - the best hotel in sydney. The service and the staff went above and beyond to make my birthday special.
Stayed 1 night in Jan 2025

10/10 Excellent

huihan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good hotel
Stayed 3 nights in Jan 2025