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Hilton Garden Inn Auburn

3.0 star property

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Photo gallery for Hilton Garden Inn Auburn

Exterior
Daily cooked-to-order breakfast for a fee
Reception
Meeting facility
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Gym
  • Pet-friendly
  • Room service
  • Bar
  • Breakfast available

Explore the area

Map
74 State St, Auburn, NY, 13021
  • Harriet Tubman Home
    ‪3 min drive‬
  • Fingerlakes Mall
    ‪4 min drive‬
  • Emerson Park
    ‪5 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪42 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

In-room safe, desk, free cots/infant beds, free rollaway beds

Room, 1 King Bed, Accessible, Bathtub (Hearing & Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Drinks & Snacks)

In-room safe, desk, free cots/infant beds, free rollaway beds

Room, 1 King Bed (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Two Queen Beds

Two Queen Beds | In-room safe, desk, free cots/infant beds, free rollaway beds

Two Queen Beds

  • 29 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

In-room safe, desk, free cots/infant beds, free rollaway beds

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, free cots/infant beds, free rollaway beds

Room, 1 King Bed

  • 29 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite One King Bed

Junior Suite One King Bed | Living area | 37-inch flat-screen TV with premium TV channels, TV, MP3 dock

Junior Suite One King Bed

  • 42 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room

In-room safe, desk, free cots/infant beds, free rollaway beds

Room

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Accessible

In-room safe, desk, free cots/infant beds, free rollaway beds

Room, Accessible

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, Accessible

In-room safe, desk, free cots/infant beds, free rollaway beds

Room, Accessible

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for One King Bed

In-room safe, desk, free cots/infant beds, free rollaway beds

One King Bed

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

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Holiday Inn Auburn-Finger Lakes Region by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.0 out of 5, Very good, (646)
The price is CHF 137
for 1 room
includes taxes & fees
9 Apr - 10 Apr
Holiday Inn Auburn-Finger Lakes Region by IHG

About this property

Hilton Garden Inn Auburn

Hotel with 2 restaurants, near Harriet Tubman Home
2 restaurants, an indoor pool and a fitness centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and a business centre.
Hilton Garden Inn Auburn offers 92 accommodations with MP3 docking stations and a safe. Flat-screen televisions are featured in guestrooms. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

This Auburn hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Hilton Garden Inn Auburn. During your stay, you're just a quick walk from Auburn Public Theater. Enjoy features like free WiFi in public areas and free self-parking, plus 2 restaurants. This property offers pet-friendly amenities, such as an off-lead area.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy a bite to eat at one of the 2 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Just a 3-minute drive from Harriet Tubman Home and a few minutes from Fingerlakes Mall
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including an off-lead area
Hilton Garden Inn Auburn offers its guests an indoor pool and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet.

A business centre and a meeting room are available. The business-friendly Hilton Garden Inn Auburn also features a garden, complimentary newspapers in the lobby, and laundry facilities. Free self parking is available.

This 3-star Auburn hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 7:00 AM to 11:00 AM.
Refinery Modern Fare – This restaurant serves dinner and light fare. Guests can enjoy drinks at the bar.
Garden Grille – This restaurant only serves breakfast. Open selected days.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; USD 7 to 14 per person
  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Restaurants on site

  • Garden Grille
  • Refinery Modern Fare

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Free cot
  • Free rollaway/extra bed
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business centre
  • Meeting room

Outdoors

  • Firepit
  • Garden
  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 37-inch flat-screen TV with premium channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: USD 125.00 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • An off-lead area is available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately USD 7.00 to 14.00 per person
  • Pet fee: USD 125.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Guests arriving after 10:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 10 PM
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Auburn Hilton Garden Inn
Hilton Garden Inn Auburn
Hilton Garden Inn Hotel Auburn
Hilton Garden Inn Auburn Finger Lakes, NY
Hilton Garden Inn Auburn Hotel
Hilton Garden Inn Auburn Finger Lakes
Hilton Garn Inn Auburn Hotel
Hilton Garden Inn Auburn Hotel
Hilton Garden Inn Auburn Auburn
Hilton Garden Inn Auburn Hotel Auburn

Hilton Garden Inn Auburn Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 496 out of 722 reviews
Rating 8 - Good. 156 out of 722 reviews
Rating 6 - Okay. 38 out of 722 reviews
Rating 4 - Poor. 19 out of 722 reviews
Rating 2 - Terrible. 13 out of 722 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

4/10 Poor

Erica

Disliked: Staff & service
No continental breakfast, very disappointing for a Hilton, the pool was green and thick with a scum on the top, and after returning back to the hotel after a long day away to not have any parking available for hotel guests due to an event going on! When I asked about additional parking I was told I could park accross the street and then move my car after 9 to the main lot. HUGE inconvenience and very disappointing!
Stayed 2 nights in Dec 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Phil

Stayed 1 night in Oct 2024

6/10 Okay

Anna

Travelled with group
Liked: Staff & service
Disliked: Room comfort
Can’t judge a hotel by the lobby
Although the lobby was updated the rooms were not. The bed & pillows were not comfortable. I can now appreciate the country inn & suites by radiosonde that i stayed the day prior had breakfast included along with newer more comfortable bed & pillows. Goes to show you can’t judge a hotel room by its lobby.
Stayed 2 nights in Oct 2024

10/10 Excellent

Tozer

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jamison

Stayed 1 night in May 2024

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Karen

Stayed 1 night in Sep 2024

8/10 Good

James J.

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Ada

Travelled with family
Grandson wedding
Stayed 2 nights in Sep 2024

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very nice. Very clean and quiet.
Stayed 1 night in Sep 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was exceptionally welcoming, knowledgeable and hardworking. Nice facilities.
Stayed 2 nights in Aug 2024

6/10 Okay

James

Stayed 4 nights in Jul 2024

10/10 Excellent

Gary, Thornhill

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The receptionist was one of the nicest I have met. The hotel is nice, but I was expecting a more scenic area since it is in the fingerlake area. The rooms are clean and spatious, and the bathrooms are good. The wheelchair accessible tub is not usable for someone in a wheelcair. The breakfast buffet is average, with eggs, sausages, porridge, cold cereals, fruit salad, various toasts, yogurt, coffee, and a trio of juices.
Stayed 1 night in Aug 2024

10/10 Excellent

Mindy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent hotel.
Everything was perfect. Very clean, comfortable and quiet!
Stayed 1 night in Aug 2024

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

8/10 Good

Nancy, New York

Liked: Cleanliness, staff & service, property conditions & facilities
Easy check-in and check out, nice stuff, clean rooms, nice indoor pool outside sitting area However, no safe in the room, which is important to us and for $300 a night, most other hotels give a complementary bottle of water per day. I had to buy one every day. Nice stay , quiet.
Stayed 3 nights in Aug 2024

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great trip
Great central location for going to The Rev. Easy walking to downtown restaurants. Loved that there was a fridge & microwave in the room. Staff was great. Didn’t need daily help but desk help & cleaners were great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
It was clean, the mattress was firm and the staff was helpful. What else could you want?
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy, Hopewell Junction

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to downtown. Good restaurant in-house.
Stayed 1 night in Aug 2024

2/10 Terrible

Anjum

Stayed 1 night in Jul 2024

10/10 Excellent

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
I stayed for while on a work trip. Everything was great. Clean room and lovely staff.
Stayed 2 nights in Jul 2024

8/10 Good

Lauren

Travelled with family
I absolutely love this hotel. The review would have been excellent except that this is now the second time out of 3 visits that I come and the pool is not functioning. One of the main reasons I book this hotel when I visit is the pool, and not having one is very disappointing. Otherwise, top notch.
Stayed 4 nights in Jul 2024

10/10 Excellent

sabina

Stayed 1 night in Jun 2024