Your remodeling job skips the details. Those light switches are dirty and stand out against the new paint. The grab bars in the shower are reused, have rust and the covers over the screws don't stay in place. The air/furnace unit needs cleaned. These things stand out against the new paint, flooring and furniture.
The property is under renovation and there was no fore warning or signs in front indicating such. We arrived after 3pm but there were no rooms available on the 1st floor as we requested. We had to wait around 20 minutes for one to get ready. We settled in our room and shortly there after the bed broke. Very friendly and accommodating staff nonetheless we were advised no manager was available. We were relocated to another room but the floors were covered in paint and debris and the tub wasnât clean. Overall it was decent for 1 night but for the same price I couldâve went to the residence inn or somethingâŠ
The property was under HEAVY remodel, nothing was posted on Hotels.com. When I got there, the VERY nice lady at the counter apologized and asked me if I still wanted to stay there. It was 10pm so I had no choice. The lobby was completely gutted and very dusty, the hallways were also very dirty from construction. I understand that remodels and repairs are always needed, but I should have been notified. I blame Hotels.com for not requiring properties to post "under construction" at the time of booking so that guests can decide at that point. I'm sure the hotel will look good when finished.
I made a reservation for 2 Queen beds and got to the room which had a king and a non-fold out sofa for 3adults. Then I was given a key to the adjoining room which was already occupied then given another room down the hall. There was hair on the bathroom floor and only 1 hand towel. I was very disappointed and had to deal with all of this after driving 16 hours I was not a happy camper!!!
I was having trouble finding the place. I called them and the manager stayed on the phone with me and walked me. Turn-by-turn all the way to the hotel. The staff we're great, the room.This was nice and clean