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The Bell Hotel Thetford by Greene King Inns

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for The Bell Hotel Thetford by Greene King Inns

Terrace/patio
Bar (on property)
Standard Room (Feature) | Terrace/patio
Standard Room (Feature) | Living area | TV
Desk, iron/ironing board, free cots/infant beds, free WiFi

Reviews

7.4 out of 10

Good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Pet-friendly
  • Housekeeping
  • Parking included

Explore the area

Map
King Street, Thetford, England, IP24 2AZ
  • Ancient House Museum of Thetford Life
    1 min walk
  • Cheers Restaurant
    1 min walk
  • Thetford Station
    7 min walk
  • Norwich (NWI-Norwich Intl.)
    40 min drive

Room options

View all photos for Standard Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room

  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room

Single Room | Desk, iron/ironing board, free cots/infant beds, free WiFi

Single Room

  • 10 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double Room

Desk, iron/ironing board, free cots/infant beds, free WiFi

Double Room

  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Standard Room (Feature)

Standard Room (Feature) | Desk, iron/ironing board, free cots/infant beds, free WiFi

Standard Room (Feature)

  • 10 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Family Room (for 4)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Family Room (for 4)

  • 10 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Family Room (for 3)

Desk, iron/ironing board, free cots/infant beds, free WiFi

Family Room (for 3)

  • 10 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

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About this property

The Bell Hotel Thetford by Greene King Inns

Inn in Thetford with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free inn has a bar/lounge and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided. Other amenities include a garden.
The Bell Hotel Thetford by Greene King Inns offers 46 accommodations with coffee/tea makers and a hairdryer. Guests can surf the web using complimentary wireless Internet access. Bathrooms include baths or showers. Cots/infant beds (complimentary) are also available. Housekeeping is provided on a daily basis.
Our customers tell us that they can't get enough of the helpful staff at The Bell Hotel Thetford by Greene King Inns. During your stay, you're just a quick walk from Ancient House Museum of Thetford Life. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include 3 meeting rooms and a terrace
  • Steps from Ancient House Museum of Thetford Life and Charles Burrell Museum
  • Pets welcome for a fee
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 3 meeting rooms available. The Bell Hotel Thetford by Greene King Inns also features a terrace, a garden, and room service (during limited hours). Self parking is free.

This 3-star Thetford inn is smoke free.

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

English, Polish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Free cot

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • 3 meeting rooms

Outdoors

  • Garden
  • Terrace

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10 PM

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: GBP 10.00 per pet, per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: GBP 10.00 per pet, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards
Front desk staff will greet guests on arrival.

Property is also known as

Bell Hotel Thetford
Bell Thetford
Thetford Bell Hotel
Bell Hotel Thetford Greene King Inns
Bell Hotel Greene King Inns
Bell Thetford Greene King Inns
Bell Greene King Inns
Inn The Bell Hotel Thetford by Greene King Inns Thetford
Thetford The Bell Hotel Thetford by Greene King Inns Inn
Inn The Bell Hotel Thetford by Greene King Inns
The Bell Hotel Thetford by Greene King Inns Thetford
The Bell Hotel Thetford
Bell Thetford Greene King Inns
The Bell Hotel Thetford by Greene King Inns Inn
The Bell Hotel Thetford by Greene King Inns Thetford
The Bell Hotel Thetford by Greene King Inns Inn Thetford

The Bell Hotel Thetford by Greene King Inns Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 117 out of 441 reviews" "
Rating 8 - Good. 160 out of 441 reviews" "
Rating 6 - Okay. 86 out of 441 reviews" "
Rating 4 - Poor. 52 out of 441 reviews" "
Rating 2 - Terrible. 26 out of 441 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

6.4/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

David

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Old building with loads of charm . Staff really friendly and efficient .large room , lovely bed .Evening meal very nice and excellent breakfast . Plenty of free parking. Only issue was poor shower . Would certainly stay their again .
Stayed 1 night in Sep 2024

10/10 Excellent

Martin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Authentic 13th century creakiness.
Stayed 3 nights in Sep 2024

6/10 Okay

Susan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Room was in average condition, no fridge in room, window didn’t close completely. Shower/bath water combo didn’t work properly, the bath tap water didn’t turn off while using the shower.
Stayed 3 nights in Sep 2024

4/10 Poor

Mark

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the fact it was individual
Stayed 1 night in Sep 2024

8/10 Good

Emma

Liked: Cleanliness, staff & service, room comfort
Stayed 5 nights in Aug 2024

6/10 Okay

STEPHEN W

Liked: Staff & service
OK place to stay - friendly and helpful service - steeped in 'Dads Army' memorabilia. Probably in need of a lick of paint here and there.
Stayed 1 night in Aug 2024

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice friendly welcome and helpful staff, good food Great Breakfast.
Stayed 2 nights in Aug 2024

8/10 Good

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

6/10 Okay

Verified traveller

Travelled with family, Travelled with group
Liked: Amenities, property conditions & facilities
Check in was a good experience. The lady was very friendly and helpful. The only detail she got wrong is that we’d booked two single rooms and she was under the impression we’d booked a single and a double. She looked again and corrected herself. She gave us the keys and one of the rooms was a double….. we paid for breakfast up front when booking. At checkout, the lady (a different one to the previous) tried to charge breakfast for one of the rooms - the double we were given. I explained that we’d already paid up front for breakfast and that I would show her the email as proof. She didn’t want to see the email and told us not to worry about it. I can only gather from this that the lady who checked us in, still gave us a wrong room, despite me telling her we’d booked two singles, hence why we were asked to pay breakfast for one of them. Anyway, the lady took the keys and we were gone. Two hours later, I received a phone call from the lady asking where the room keys were. All very odd. I reminded her that she took them from us at check out. She said she’d have another look for them. We never heard anything back. As for my room, there was dry urine on the back of the toilet, the soap dispenser was completely empty, the bathroom door did not close, as the door was too big for the frame (clearly moved or warped over the years), the mattress was lumpy and windows drafty. Breakfast, however was lovely - couldn’t fault it.
Stayed 1 night in Aug 2024

4/10 Poor

Anthony

Disliked: Cleanliness, staff & service, property conditions & facilities
Tired hotel
The room was very tired probably fitted out in the 70s. The shower did not function properly so asked the onsite manager what could be done. She moved us into another room which was better but still in need of a make over. Asked the new manager there was a problem with the cleanliness of the room and she promised this would be done. It wasn't. Waited 45mins for our food to arrive in the evening and was told they had a party of 20 in no apology. This is our second Green King holiday we have had this year and both hotels were the same. Very very tired and the management does not seem to care. We shall not use them again
Stayed 3 nights in Aug 2024

6/10 Okay

Russell

Travelled with partner
Liked: Staff & service
I have no comment it was a pleasant stay, no complaints.
Stayed 1 night in Aug 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

SIEWHONG (SUNNY)

Business traveller
Liked: Cleanliness, staff & service, amenities
Like the front garden and free car parking. Property in need of renovation and brought up to modern standards such as new carpets, air-conditioning and high speed free WiFi.
Stayed 4 nights in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Link to Dad’s Army was a bonus. A hotel with lots of character.
Stayed 1 night in Aug 2024

6/10 Okay

Mark

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

James

Business traveller
Liked: Cleanliness, staff & service
Property is dated but comfortable
Stayed 4 nights in Jul 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I agree with several other reviewers: service at The Bell is excellent, the food (we had) was very good and our room was comfortable . However, it's a shame that Greene King do not seem to be attending to items of wear and tear in the building. Overall though we were very happy with our stay, and felt it was good value for money.
Stayed 1 night in Jul 2024

10/10 Excellent

Stacey

Stayed 1 night in Jun 2024

10/10 Excellent

Cherie

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
Good place to stay
Was very friendly staff nothing to much Would stay again
Stayed 1 night in Jun 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
Stayed 2 nights in Jun 2024

8/10 Good

Francoise

Liked: Cleanliness, staff & service, amenities
Staff were extremely friendly and helpful. The location is excellent. The room was clean and comfortable.
Stayed 1 night in Jun 2024

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely friendly and helpful staff, amazing food. Great building, though some of the property was tired and could do with a refurb, though it was all very clean.
Stayed 1 night in Jun 2024

6/10 Okay

Colin

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Generally good.
Staff were excellent, breakfast very good. Sadly paintwork and furniture vary dated. Generally everywhere was well cleaned and bed linen was very good.
Stayed 1 night in Jun 2024

8/10 Good

Lorraine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good. Clean.
Stayed 2 nights in May 2024