6/10 Satisfaisant
Adelheid
Voyage en couple
21 juil. 2024
Les points forts : Personnel et service
Les points faibles : Propreté et infrastructures et conditions de l’hébergement
The staff at Hotel Sea Face were friendly and courteous and the location is very close to the ocean. However, there are a number of things that could have been better. First of all, we did not appreciate that at check in we were asked for our passports, but not given them back right away. We would have gladly waited a moment for them to photocopy the passports and enter any relevant data into their records. Instead, they only gave the passports back when I inquired twenty minutes after check in. When we were getting settled into the room, we noticed that towels were very stained and the sliding door to the balcony was extremely difficult to lock. The air conditioning was loud, but fairly anemic in its cooling abilities for the first 12 hours we were there and then the air conditioner broke altogether during the night. They offered to put us into a different room, but that room had no sea view and was a bit more depressing than the room we were in. Like a number of hotels in India, their idea of a double/queen/king bed is really just two single (twin) beds put together. Not really comfortable for a couple that likes to cuddle before or while sleeping. Another problem is that this meant the air conditioning controller, which was fixed into the wall, becomes central to the bed just a few inches above your heads and it casts a red light on your faces all through the night. Not good planning on the hotel's part. A plus is that they changed money and gave a good rate.
Adelheid
Séjour de 2 nuits en juin 2024