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Hôtel Château Tilques

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel Château Tilques

Front of property
In-room safe, blackout curtains, iron/ironing board, free WiFi
Indoor pool, pool loungers
Lunch and dinner served, French cuisine
Bar (on property)

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Breakfast available
  • Pool
  • Pet-friendly
  • Bar
    Bar
  • Room service
    Room service
  • Laundry
    Laundry

Explore the area

Map
Rue du Chateau, Tilques, Pas-de-Calais, 62500
  • Maison du Marais
    5 min drive
  • Office de Tourisme de la Region de Saint-Omer
    6 min drive
  • Jardin Public de Saint-Omer
    6 min drive
  • Saint-Omer (XSG-Saint Omer Wizernes)
    8 min drive

Room options

View all photos for Deluxe Room

Deluxe Room | In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room

  • 22 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

View all photos for Double Room (Charme)

Double Room (Charme) | In-room safe, blackout curtains, iron/ironing board, free WiFi

Double Room (Charme)

  • 13 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Triple Room (Pavillon du Parc)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Triple Room (Pavillon du Parc)

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Quadruple Room (Pavillon du Parc)

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Quadruple Room (Pavillon du Parc)

  • 48 sq m
  • Park view
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Comfort Room

Comfort Room | In-room safe, blackout curtains, iron/ironing board, free WiFi

Comfort Room

  • 15 sq m
  • Park view
  • Sleeps 2
  • 1 Double Bed

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About this property

Hôtel Château Tilques

Hotel in Tilques with 24-hour front desk and indoor pool
An indoor pool, a restaurant and a bar/lounge are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include an outdoor tennis court, dry cleaning and a 24-hour front desk.
Hôtel Château Tilques offers 52 accommodations with a safe and a hairdryer. LED televisions come with satellite channels.

Bathrooms include baths or showers. Guests can surf the web using complimentary wireless Internet access. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

Recreational amenities at the hotel include an outdoor tennis court and an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hôtel Château Tilques. During your stay, you're just a quick walk from Regional Natural Park of the Caps and Opal Marsh. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy French cuisine while dining at Le Vert Mesnil
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and meeting rooms
  • On-site recreation includes an outdoor tennis court
  • Steps from Regional Natural Park of the Caps and Opal Marsh and 5 minutes by car from Maison du Marais
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hôtel Château Tilques offers its guests an outdoor tennis court and an indoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

A terrace, multilingual staff, and a garden are also featured at Hôtel Château Tilques. Self parking is free.

This 3-star Tilques hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10 AM.
Le Vert Mesnil – This restaurant specialises in French cuisine and serves lunch and dinner.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7 AM to 10 AM for a fee: EUR 16 for adults and EUR 8 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Le Vert Mesnil

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

More

  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • LED TV with cable/satellite channels

Food and drink

  • Limited room service

More

  • Heating
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

  • Pets: EUR 30 per pet, per night
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.40 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 16 for adults and from EUR 8 for children
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a security system and a first aid kit
Front desk staff will greet guests on arrival.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Château Hotel Tilques
Château Tilques
Chateau Tilques Hotel
Chateau Tilques St Omer
Najeti Hôtel Château Tilques
Najeti Hôtel Château
Najeti Château Tilques
Najeti Château
Hôtel Château Tilques Hotel
Najeti Hôtel Château Tilques
Hôtel Château Tilques Tilques
Hôtel Château Tilques Hotel Tilques

Hôtel Château Tilques Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 244 out of 498 reviews" "
Rating 8 - Good. 182 out of 498 reviews" "
Rating 6 - Okay. 44 out of 498 reviews" "
Rating 4 - Poor. 19 out of 498 reviews" "
Rating 2 - Terrible. 9 out of 498 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Franck

Travelled with family
Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

10/10 Excellent

Dickson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were lovely and it was ideal for our dogs with easily accessible walking areas and dog beds and bowl provided. Plus a ground floor room. The dining room was attractive, modern and comfortable with lovely views of the grounds. HOWEVER- The standard and quality of the food was poor and not what one would expect at such a nice hotel. We would stay at the hotel again but would not eat in the restaurant. As it was, we decided to give the breakfast a miss!
Stayed 1 night in Aug 2024

6/10 Okay

Sarah

Travelled with family
Disliked: Staff & service
Average
Grounds are stunning but as others have said service was a big let down. Had to wait ages to check in as no one on desk. Same happened later at the bar. We almost gave up ordering a drink. The room seemed quite nice at first but the carpet was absolutely disgusting and we kept our socks and shoes on the whole time! Food in restaurant was ok, nothing special. Service was better in the restaurant than in the hotel. We used this hotel as an overnight stop on the way south but won’t be returning.
Stayed 1 night in Aug 2024

6/10 Okay

Phill

Travelled with group
Stayed 1 night in Aug 2024

8/10 Good

Mrs S

Stayed 3 nights in Aug 2024

10/10 Excellent

John-Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel.
Stayed 1 night in Aug 2024

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, room comfort
The staff were excellent and could not do enough to help us. The facilities are amazing and we have booked another night on our journey home from the South of France as a result.
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely Hotel
A super hotel in a lovely location. We only stayed for one night but will certainly try to stay again.
Stayed 1 night in Jul 2024

10/10 Excellent

CR

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good
Really good. Excellent staff.
Stayed 1 night in Jul 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice one night stay
Hotel was very pleasant. We stayed on the top floor and it was warm as it was July other than that very nice, grounds are pretty, restaurant was nice and staff very friendly would defiantly go again.
Stayed 1 night in Jul 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stopover, great customer service
Our first time using this hotel as an overnight stop on our way between the Shuttle and Paris. A lovely experience, especially getting an upgrade. I heard several guests commenting on the reasonable price. And the dinner and breakfast were both delicious. We will come again! Merci beaucoup.
Stayed 1 night in Jun 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

2/10 Terrible

Clare

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Toilet was blocked. And not fixed during our stay No staff on reception. Noisey No.availability in the restaurant. Turns out they were short staffed and out staff on the wedding event and not the guests Rude on Réception. Not their problem. No.effort to resolve our issues.
Stayed 2 nights in Jun 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quite and the staff were very friendly and safe
Stayed 1 night in Jun 2024

8/10 Good

Rupert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is lovely and the staff were excellent, sadly the restaurant was fully booked and we weren't aware we had to book in advance. It seems odd the restaurant doesn't have enough spaces to match the accommodation. We had to walk a couple of miles up the road to get food in heavy rain which after travelling from England for 9 hours to get to the hotel was disappointing. Aside from this everything else about the hotel was excellent. I would highly recommend this hotel but beware you need to book your space in the restaurant in advance if you want an evening meal. Expedia doesn't tell you this.
Stayed 1 night in Jun 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities
Would. Stay again
Stayed 1 night in May 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at this hotel. Chose primarily due to its proximity to Dunkirk Terminal as a stop off on our return to UK. Chateau style was delightful. Welcomed by the receptionist and shown amenities which includes a pool,restaurant and bar. Room was small but clean and nicely decorated. Had a lovely meal in the restaurant. I would stay again.
Stayed 1 night in May 2024

6/10 Okay

Azamossadat

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
The room was small, and stuffy but clean, with no place to put a luggage, perhaps it is suitable if you happen to be travelling with a cabin luggage. Breakfast was good. There was an ample number of car charging station on site and you can use them at no charge. Parking was free of charge. The hot water kettle was not demountable one, and every time you want to empty it, you will need to unplug it and replug it again and this was inconvenient. Staff were friendly.
Stayed 1 night in May 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Love it
Amazing place to stay and perfectly placed for travel to or from Calais
Stayed 1 night in May 2024

10/10 Excellent

P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel and service
Really nice Chateau Hotel with excellent service and help from staff (Astrid). Clean, comfortable and fantastic setting. Pool was nice. Restaurant is limited availability on Monday (and Sunday) but Astrid explained all the various options locally.
Stayed 1 night in Apr 2024

8/10 Good

Michael

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great for an overnight stop but staying on a Sunday or Monday doesn't give enough food options. Service slow as only one person appears to be in the restaurant and the bar Lovely property
Stayed 1 night in Apr 2024

8/10 Good

Daniel

Liked: Staff & service, property conditions & facilities
It was a good stay but unfortunately my room had a strong smell of smoke from a previous guest.
Stayed 1 night in Jan 2024

4/10 Poor

Peter

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Very disappointed and hotel is overpriced
We arrived at 16:25 after travelling 8 hrs and went to check in which was ok. The young receptionist was brilliant. We then asked if they could book the restaurant for 19:30 to be told they were fully booked and could not fit us in. After much discussion they finally called the restaurant and we were told by the now rude and unhelpful older member of staff that we could go at 21:45. Again much discussion as to how we weren’t told that we needed to book in advance they told us they were short staffed hence no table. I said that it’s not realistic to expect us to wait till then to eat and could they recommend at restaurant nearby. Again no proactivity and after 3 further visits to reception there was no progress on finding us somewhere to eat and I was given a leaflet to try myself and find a restaurant. Meanwhile I spent another 2 visits trying to find out why the central heating didn’t work to be told that they controlled the heating from reception and they promised to put the heating on. Guess what it never came on at all during our stay and despite calling reception on multiple occasions no one answered the phone in the evening We will never stay there again
Stayed 1 night in Jan 2024