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Palazzo Santori

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Economy Double Room | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds
View from property
View from room
Hallway
Quadruple Room, City View | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Air conditioning
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

Map
Viale Mannelli 2, Tivoli, RM, 19
  • Villa d'Este
    ‪3 min walk‬
  • Villa Gregoriana
    ‪11 min walk‬
  • Hadrian's Villa
    ‪9 min drive‬
  • Rome (FCO-Fiumicino - Leonardo da Vinci Intl.)
    ‪62 min drive‬

Room options

View all photos for Standard Studio, 1 Bedroom, Kitchenette

Standard Studio, 1 Bedroom, Kitchenette | Private kitchenette | Full-sized fridge, coffee/tea maker, electric kettle

Standard Studio, 1 Bedroom, Kitchenette

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, City View

Triple Room, City View | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Triple Room, City View

  • 19 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed

View all photos for Quadruple Room, City View

Quadruple Room, City View | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Quadruple Room, City View

  • 23 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Double Room

Double Room | Egyptian cotton sheets, premium bedding, down duvets, memory-foam beds

Double Room

  • 16.0 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Economy Double Room

Economy Double Room | Living area | Flat-screen TV

Economy Double Room

  • 10 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

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About this property

Palazzo Santori

Bed & breakfast with free parking, a short walk to Villa d'Este
Along with express check-out, this bed & breakfast has tour/ticket assistance and free self-parking. WiFi in public areas is free.
Palazzo Santori offers 6 air-conditioned accommodations with coffee/tea makers and a hairdryer. Memory foam beds feature Egyptian cotton sheets, down duvets and premium bedding. Flat-screen televisions come with digital channels.

Bathrooms include a shower, bidets and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include fans and blackout curtains. Housekeeping is provided on a daily basis.

During your stay at Palazzo Santori, you're just a quick walk from Villa d'Este. Free WiFi in public areas, free self-parking and a round-trip airport shuttle (surcharge) are available.
  • Free WiFi
  • Free self-parking
  • Services include tour or ticket assistance and luggage storage
  • Just a 3-minute walk from Villa d'Este and 9 minutes by car from Hadrian's Villa
  • Airport shuttle service available for a fee
  • Pets welcome for a fee (restrictions apply)
Palazzo Santori offers its guests tour/ticket assistance and express check-out. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Languages

English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Street parking available
  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site

Family friendly

  • In-room full-sized refrigerator/freezer
  • Soundproofed rooms

Conveniences

  • Guidebooks
  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • No lift
  • Well-lit path to entrance

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Memory foam mattress

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Restaurant dining guides

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Fan
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 8 PM
Late check-in subject to availability
Late check-in fee for check-in between 8:00 PM and 2:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 2 PM - 8 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 5 per pet, per day
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 8 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 15.0 per night.
  • Cots (infant beds) are available for EUR 10.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 5 nights. This tax does not apply to children under 10 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: EUR 70 per vehicle (one-way)
  • Pet fee: EUR 5 per pet, per day
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 8:00 PM and 2:00 AM
  • Crib (infant bed) fee: EUR 10.0 per night
  • Rollaway bed fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and outdoor lighting
Palazzo Santori offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 2 PM - 8 PM.
To arrange for check-in, guests must contact the property at least 48 hours prior to arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
Property Registration Number IT058104B4MUXBG9LZ

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • One child aged 8 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Palazzo Santori B&B Tivoli
Palazzo Santori B&B
Palazzo Santori Tivoli
Palazzo Santori
Palazzo Santori Tivoli, Italy - Rome
Palazzo Santori Tivoli Italy - Rome
Palazzo Santori Tivoli
Palazzo Santori Bed & breakfast
Palazzo Santori Bed & breakfast Tivoli

Palazzo Santori Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 107 reviews
Rating 8 - Good. 45 out of 107 reviews
Rating 6 - Okay. 23 out of 107 reviews
Rating 4 - Poor. 4 out of 107 reviews
Rating 2 - Terrible. 5 out of 107 reviews

8.4/10

Cleanliness

8.0/10

Staff & service

7.2/10

Amenities

7.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Joel

Very nice stay. Convenient location. To use toilet you need to pump it otherwise it seems like the toilet doesn’t work but it does.
Stayed 1 night in Sep 2024

6/10 Okay

Martha

Travelled with group
Disliked: Staff & service, property conditions & facilities
It was advertised on your page as having free parking. Well, not only did no one show up to let us in the property, there was no information available about free parking. So in all, we paid 30€ for parking. I want this to be refunded back to my credit card. Please advise how I should proceed.
Stayed 2 nights in Jun 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, in the town centre
Stayed 4 nights in May 2024

10/10 Excellent

Elida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

8/10 Good

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall a very enjoyable stay!
We loved Tivoli and would have stayed longer if we did it over again! A short walk from the hotel to excellent restaurants and shops as well as to Villa D'Este and the Gregoriana Villa. A but longer walk to the train station and no functional taxi service. Hotel was clean with comfortable bedding and much loved air conditioning. Hotel office hours limited (only 2-8pm). Would stay here again.
Stayed 1 night in Aug 2023

10/10 Excellent

mike

Stayed 1 night in Aug 2023

2/10 Terrible

Matthew

Stayed 2 nights in Jul 2023

2/10 Terrible

Kathryn

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just say no
We left this hotel. The front desk opens at 2:00, but she didn’t show up till 3:00. Four flights of stairs with no lift. The biggest problem was that they expected you to park on the street. We circled for hours and never found a single parking space. Located on a very busy street in a very busy town.
Stayed 1 night in May 2023

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great stay for those looking to spend a couple of days in Tivoli. It is central to everything in the town.
Stayed 3 nights in Feb 2023

8/10 Good

Simone

Business traveller
Liked: Staff & service, property conditions & facilities
Simple but comfortable accommodation. Good value for the price. Closeness to everything in town, priceless.
Stayed 1 night in Jan 2023

6/10 Okay

jillian

Travelled with partner
Liked: Staff & service
Perfect location for old town charm
Stayed 3 nights in Sep 2022

6/10 Okay

G

Travelled with family
Ok ish
Too expensive
Stayed 1 night in Aug 2022

8/10 Good

Peter

Liked: Cleanliness, property conditions & facilities, room comfort
1 night only
This was an overnight stay before moving on, it was a self service place without a reception, there was no secure parking. But the room was very clean and very comfortable for our stay. We were close enough to town to walk 5 minutes to a restaurant. We parked our car in a car park 5 mins walkaway. But it was secure and cost 5 euros for the night which was reasonable. Breakfast in the morning were vouchers at a cafe over the road from the hotel. All in all, we had a good night and foe the price it was great. If your over nighting definatly put this on your list
Stayed 1 night in Sep 2020

6/10 Okay

Diane

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Sep 2019

8/10 Good

Michele

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Not for someone who drives and have luggages. No elevator
Stayed 1 night in Jun 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty; holes punched in the door; non working air conditioner; putrid bathroom; broken fridge; wrong bed set up; stained towels. Horrible. Would not recommend.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect location!
Extremely welcoming! Lots of good local information about what and how to see it. Third floor walkup. No elevator but help with the luggage. Room was spacious and bed was comfortably firm. Would return.
Stayed 1 night in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Across the street from Villa D Este. Check in limited to 2PM to 7PM Manager friendly and helpful. On busy, noisy street. No private parking. Nearby street parking is free but rarely available. AC, WIFI, and toilet all had spotty service.
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Traveller, Tivoli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient position.
Lovely town with lots to see and good public transport though parking our hire car was difficult. Plenty of great restaurants. Our room was well serviced and we were able to make hot drinks there too.
Stayed 7 nights in Apr 2018

6/10 Okay

Verified traveller

Liked: Property conditions & facilities
Disliked: Staff & service
Let down & review score not reflective.
Reception disorganised & untidy. Staff never listened to request. Wet cigarette end left on top of the tile in shower cubicle which I had to remove. Breakfast served across the road in a cafe and not much to write home about. No English channels on the TV in room just solely Italian so visitors not catered for.
Stayed 2 nights in Sep 2017

8/10 Good

Holl, Maine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Touring Tivoli
Villa Adrianna, Villa D'Este and the quaint walking streets were the highlights for us.
Stayed 1 night in Jul 2017

10/10 Excellent

Paul, Epsom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfy room, great location
We stayed in Tivoli to break up the journey between Amalfi and Tuscany and it ended up being one of the highlights of our trip. The room was large and comfy, good bathroom too. Couple of things to be aware of; Lots of stairs up, and our room was road-side so some traffic noise. Also, the free parking is just street parking so you need to be lucky to get it (we were!). friendly staff, great city!
Stayed 1 night in Jun 2017

10/10 Excellent

Karissa W., Snohomish, WA

Terrific staff, great location
We missed our train & came in an hour after check-in closed--Domenico picked us up at the station & brought us back to the hotel & made sure we were well taken care of (including a fantastic restaurant recommendation for dinner). The room was spacious, clean & conveniently located for all the wonderful attractions Tivoli has to offer.
Stayed 1 night in May 2017