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Tokyu Stay Shibuya Shin-minamiguchi

3.0 star property

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December 2024
January 2025

Photo gallery for Tokyu Stay Shibuya Shin-minamiguchi

In-room safe, blackout curtains, iron/ironing board, free WiFi
In-room safe, blackout curtains, iron/ironing board, free WiFi
Reception
Hallway
Basic Double Room Single Use, Non Smoking, Refrigerator & Microwave | In-room safe, blackout curtains, iron/ironing board, free WiFi

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
    24/7 front desk
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
Shibuya 3-26-21, Shibuya-ku, Tokyo, Tokyo-to, 150-0002
  • Shibuya Hikarie
    8 min walk
  • Cerulean Tower
    10 min walk
  • Shibuya Crossing
    10 min walk
  • Tokyo (HND-Haneda)
    46 min drive

Room options

View all photos for Standard Double Room Single Use, Non Smoking, Annex Building

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room Single Use, Non Smoking, Annex Building

  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Superior Double Room Single Use, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Double Room Single Use, Non Smoking, Refrigerator & Microwave

  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

View all photos for Family Twin Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Twin Room, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • City view
  • Sleeps 6
  • 2 Large Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

View all photos for Basic Double Room Single Use, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Basic Double Room Single Use, Non Smoking, Refrigerator & Microwave

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, Non Smoking, Refrigerator & Microwave

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Queen Double Room, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Queen Double Room, Non Smoking

  • 20 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room Single Use, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room Single Use, Non Smoking, Refrigerator & Microwave

  • 15 sq m
  • City view
  • Sleeps 1
  • 1 Double Bed

View all photos for Deluxe Twin Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room, Non Smoking, Refrigerator & Microwave

  • 30 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Trundle Bed

View all photos for Superior Queen Double Room Single Use, Non Smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Queen Double Room Single Use, Non Smoking

  • 20 sq m
  • City view
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Twin Room, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin Room, 2 Bedrooms, Non Smoking, Refrigerator & Microwave

  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Large Single Beds

View all photos for Standard Double Room, Non Smoking, Annex Building

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double Room, Non Smoking, Annex Building

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Double Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Double Room, Non Smoking, Refrigerator & Microwave

  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Single Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Single Room, Non Smoking, Refrigerator & Microwave

  • 22 sq m
  • City view
  • Sleeps 1
  • 2 Large Single Beds

View all photos for Basic Double Room, Non Smoking, Refrigerator & Microwave

In-room safe, blackout curtains, iron/ironing board, free WiFi

Basic Double Room, Non Smoking, Refrigerator & Microwave

  • 15 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Twin non-smoking

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double with a table non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double with a table non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Queen non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Queen non-smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for ANNEX Standard Double with a table Non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

ANNEX Standard Double with a table Non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double with a work desk non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Double with a work desk non-smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Family Twin non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Family Twin non-smoking

  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Double non-smoking

In-room safe, blackout curtains, iron/ironing board, free WiFi

Superior Double non-smoking

  • Sleeps 2
  • 1 Double Bed

Similar properties

Lounge

Tokyu Stay Shibuya

Free WiFi
Air conditioning
Breakfast available
Business services
4.4 out of 5, Excellent, (1051)
The price is CHF 141
for 1 night
includes taxes & fees
8 Dec - 9 Dec
Tokyu Stay Shibuya

About this property

Tokyu Stay Shibuya Shin-minamiguchi

Hotel with a 24-hour front desk, near Shibuya Crossing
This hotel features dry cleaning, laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, a front desk safe and multilingual staff are on-site. Weekly housekeeping is available.
Tokyu Stay Shibuya Shin-minamiguchi offers 150 accommodations with washers/dryers and a safe. Guests can make use of the in-room fridges and microwaves. Bathrooms include a separate bath and shower with a rainfall showerhead, dressing gowns, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with digital channels. Additionally, rooms include a hairdryer and free toiletries. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at Tokyu Stay Shibuya Shin-minamiguchi. During your stay, you're just a quick walk from Shibuya Hikarie. You'll find features such as free WiFi in public areas and dry cleaning service.
  • Free WiFi and wired Internet
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • 10 minutes by foot from Shibuya Crossing and a 5-minute drive from Tokyo Tower
Tokyu Stay Shibuya Shin-minamiguchi offers its guests a vending machine, multilingual staff, and complimentary newspapers in the lobby. WiFi and wired Internet are free in public spaces. Tokyu Stay Shibuya Shin-minamiguchi also features laundry facilities, dry cleaning/laundry services, and a front desk safe.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washer/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • No lift

More

  • 12 floors
  • 2 buildings
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • The city tax ranges from JPY 100–200 per person, per night, based on the nightly room rate. The tax does not apply to nightly rates under JPY 10,000. Please note that further exemptions may apply. For more details, please contact the office using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival.
Housekeeping is included for stays of 7 nights or more. The listed housekeeping fee applies for additional cleaning requests.

We should mention

  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Shibuya Shin-minamiguchi
Tokyu Stay Shibuya Shin-minamiguchi
Tokyu Stay Shin-minamiguchi
Tokyu Stay Shin-minamiguchi Hotel
Tokyu Stay Shin-minamiguchi Hotel Shibuya
Tokyu Stay Shibuya Shin-Minamiguchi Tokyo
Tokyu Stay Shibuya Shin-minamiguchi Hotel
Tokyu Stay Shibuya Shin minamiguchi
Tokyu Stay Shibuya Shin minamiguchi
Tokyu Stay Shibuya Shin-minamiguchi Hotel
Tokyu Stay Shibuya Shin-minamiguchi Tokyo
Tokyu Stay Shibuya Shin-minamiguchi Hotel Tokyo

Tokyu Stay Shibuya Shin-minamiguchi Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 528 out of 1090 reviews" "
Rating 8 - Good. 389 out of 1090 reviews" "
Rating 6 - Okay. 123 out of 1090 reviews" "
Rating 4 - Poor. 35 out of 1090 reviews" "
Rating 2 - Terrible. 15 out of 1090 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
We had a wonderful stay at Tokuy stay! I highly recommend this hotel. It has a 711 and Family Mart within a 1 min walk. Comfortable clean rooms. Thank you!
Stayed 3 nights in Aug 2024

10/10 Excellent

Marc-Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay at Tokyu Stay Shibuya was amazing! We had a family suite with four adults, and even though it was a bit tight, the room was super practical. Everything had its place, and we never felt crowded. The best part was the washer-dryer in the room—it made our stay so much easier, especially since we could wash our clothes whenever we needed to. The shower was also great—spacious and modern. The location was perfect too! We were just a short walk away from a Lawson convenience store, which was really handy, and Shibuya was close by, making it easy to explore the city. All in all, Tokyu Stay Shibuya was a fantastic choice for our trip, and we’d definitely stay there again!
Stayed 4 nights in Aug 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is great, a few minutes walk from Shibuya station. Washer drier very convenient.
Stayed 8 nights in Aug 2024

10/10 Excellent

Deja

Stayed 9 nights in May 2024

8/10 Good

Dominic

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay. Just note they don't do daily cleaning. it's like once per week. But they will change towels and take trash.
Stayed 8 nights in Aug 2024

8/10 Good

Ruth

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Property was very convenient
Stayed 5 nights in Aug 2024

8/10 Good

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
This was my first time in Tokyo and I loved this hotel, mostly due to cleanliness and location. The only reason it’s 4 stars is because the room was hot and stuffy and the a/c didn’t work very well.
Stayed 2 nights in Aug 2024

10/10 Excellent

Ji Woo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Washer/microwave/fridge/small kitchen - very convenient.
Stayed 3 nights in Aug 2024

10/10 Excellent

Geriane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very convenient due to the location from the train station, only a few mins walk. The staff were very helpful and friendly. The size of the rooms is great and includes a washer and dryer. The hotel also offers free amenities such as toothbrush, body sponge, razor among others. The hotel is conveniently located a few yards away from Shibuya Sky and has a Family Mart and Lawson next to it. I highly recommend this place and would definitely stay here again when I visit Tokyo! Thank you Tokyu Stay!
Stayed 3 nights in Aug 2024

10/10 Excellent

Tongryeol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is excellent if you are used to the route to Shibuya station via buildings of Shibuya Stream and Shibuya Scramble.
Stayed 6 nights in Aug 2024

10/10 Excellent

Jen

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was extremely helpful. They went out of their way to help us.
Stayed 1 night in Aug 2024

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities
Like this place,
Stayed 2 nights in Aug 2024

10/10 Excellent

ioannis

Stayed 10 nights in Jul 2024

8/10 Good

Siu Ping

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jul 2024

8/10 Good

Setsuko

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was so nice to have a washer/dryer machine in the room. Since it was very hot & humid in Tokyo, we sweated a lot everyday. I was very happy to be able to wash those sweaty clothes in the room!
Stayed 4 nights in Jul 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2024

6/10 Okay

JANETH

Liked: Staff & service
Convenient location. Could use additional security and safety measures like locked doors and use key to come in to the building
Stayed 4 nights in Jul 2024

6/10 Okay

Laura

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was nice. The staff kept questioning me and trying to over step about the number of keys and towels we used.
Stayed 4 nights in Jul 2024

10/10 Excellent

Cameron

Stayed 3 nights in Jul 2024

10/10 Excellent

Winnie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
close to new south entrance to JR Line close to many eateries
Stayed 3 nights in Jul 2024

8/10 Good

Ellen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

MARK

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2024

8/10 Good

Tracey

Travelled with group
Liked: Staff & service, property conditions & facilities
Great location in a quiet street, but a quick walk to Shibuya Sky, the crossing and the shopping. Loved that there was a combini close by and a cafe for breakfast in the morning. Big plus having a washer/dryer in the room. Very handy in the hot, humid weather we had in July.
Stayed 5 nights in Jul 2024

8/10 Good

TWANA, WOODRIDGE

Stayed 6 nights in Jul 2024