Tokyu Stay Shibuya Shin-minamiguchi

3.0 star property

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Photo gallery for Tokyu Stay Shibuya Shin-minamiguchi

Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave | Terrace/patio
Property video
Property amenity
Hallway
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • Laundry
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Shibuya 3-26-21, Shibuya-ku, Tokyo, Tokyo-to, 150-0002
  • Place, Shibuya Sky
    ‪5 min walk‬
  • Place, Cerulean Tower
    ‪7 min walk‬
  • Place, Shibuya Crossing
    ‪8 min walk‬
  • Airport, Tokyo (HND-Haneda)
    ‪30 min drive‬

Room options

Standard Double Room Single Use, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

Standard Double Room, Non Smoking, Annex Building

8.2 out of 10
Very good
(13 reviews)
  • Sleeps 2
  • 1 Double Bed

Standard Double Room, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(5 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double Room Single Use, Non Smoking, Annex Building

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 1
  • 1 Double Bed

Basic Double Room Single Use, Non Smoking, Refrigerator & Microwave

9.6 out of 10
Exceptional
(4 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Double Bed

Superior Double Room Single Use, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(2 reviews)
  • 17 sq m
  • Sleeps 1
  • 1 Double Bed

Superior Double Room, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(10 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Queen Double Room Single Use, Non Smoking

  • 20 sq m
  • Sleeps 1
  • 1 Queen Bed

Superior Queen Double Room, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Single Room, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(1 review)
  • 22 sq m
  • Sleeps 1
  • 2 Large Single Beds

Superior Twin Room, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(36 reviews)
  • 22 sq m
  • Sleeps 4
  • 2 Large Single Beds

Deluxe Twin Room with Balcony, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(4 reviews)
  • 30 sq m
  • Sleeps 5
  • 2 Large Single Beds and 1 Single Trundle Bed

Family Twin Room, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(8 reviews)
  • 30 sq m
  • Sleeps 6
  • 2 Large Single Beds, 1 Single Trundle Bed and 1 Single Sofa Bed

Basic Double Room, Non Smoking, Refrigerator & Microwave

8.0 out of 10
Very good
(5 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Double with a table non-smoking

  • Sleeps 2

ANNEX Standard Double with a table Non-smoking

  • Sleeps 2

Standard Double with a work desk non-smoking

  • Sleeps 2

Superior Double non-smoking

  • Sleeps 2

Superior Queen non-smoking

  • Sleeps 2

Superior Twin non-smoking

  • Sleeps 2

Family Twin non-smoking

  • Sleeps 4

Similar properties

About this property

Tokyu Stay Shibuya Shin-minamiguchi

Hotel with a 24-hour front desk, 8-minute walk to Shibuya Saunas
This hotel features dry cleaning, laundry facilities and a 24-hour front desk. WiFi in public areas is free. Additionally, free newspapers, a front desk safe and multilingual staff assistance are on-site. Weekly housekeeping is available.
Tokyu Stay Shibuya Shin-minamiguchi offers 150 accommodations with washers/dryers and a safe. Guests can make use of the in-room fridges and microwaves. Bathrooms include a separate bath and shower with a rainfall showerhead, bathrobes, slippers and bidets.

Guests can surf the web using complimentary wired and wireless Internet access. 40-inch flat-screen televisions come with digital channels. Additionally, rooms include a hairdryer and free toiletries. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a weekly basis.

Our customers tell us that they can't get enough of the helpful staff at Tokyu Stay Shibuya Shin-minamiguchi. During your stay, you're just a quick walk from Shibuya Sky. You'll find features such as free WiFi in public areas and dry cleaning service.
  • Free WiFi and wired Internet
  • Amenities include free newspapers in reception, a front desk safe and laundry facilities
  • Guests have good things to say about the accommodation for the cleanliness and spaciousness
  • Within a 15-minute walk of Shibuya Saunas and Shibuya Crossing
Tokyu Stay Shibuya Shin-minamiguchi offers its guests a vending machine, multilingual staff, and complimentary newspapers in the lobby. WiFi and wired Internet are free in public spaces. Tokyu Stay Shibuya Shin-minamiguchi also features laundry facilities, dry cleaning/laundry services, and a front desk safe.

Smoking is allowed in designated areas at this 3-star Tokyo hotel.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Family friendly

  • In-room microwave
  • In-room refrigerator
  • In-room washing machine/dryer
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff

Accessibility

  • No lift

More

  • 12 floors
  • 2 buildings
  • Built in 2003
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with digital channels

Food and drink

  • Freezer
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Iron/ironing board on request
  • Laundry detergent
  • Safe
  • Washer/dryer

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests must be at least age 20 to stay in a smoking room.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 6 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
Housekeeping is included for stays of 7 nights or more. The listed housekeeping fee applies for additional cleaning requests.

We should mention

  • One child aged 6 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Shibuya Shin-minamiguchi
Tokyu Stay Shibuya Shin-minamiguchi
Tokyu Stay Shin-minamiguchi
Tokyu Stay Shin-minamiguchi Hotel
Tokyu Stay Shin-minamiguchi Hotel Shibuya
Tokyu Stay Shibuya Shin-Minamiguchi Tokyo
Tokyu Stay Shibuya Shin-minamiguchi Hotel
Tokyu Stay Shibuya Shin minamiguchi
Tokyu Stay Shibuya Shin minamiguchi
Tokyu Stay Shibuya Shin-minamiguchi Hotel
Tokyu Stay Shibuya Shin-minamiguchi Tokyo
Tokyu Stay Shibuya Shin-minamiguchi Hotel Tokyo

Reviews

Tokyu Stay Shibuya Shin-minamiguchi Reviews

8.8

Excellent

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness
Rating 10 - Excellent. 586 out of 1002 reviews
Rating 8 - Good. 252 out of 1002 reviews
Rating 6 - Okay. 106 out of 1002 reviews
Rating 4 - Poor. 43 out of 1002 reviews
Rating 2 - Terrible. 15 out of 1002 reviews

Reviews

8/10 Good

Pina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Mariyam

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very helpful. About a 15 mins walk from Shibuya crossing. Quiet area to come back to. Room was also a good size.
Stayed 3 nights in Aug 2025

8/10 Good

irving

Stayed 3 nights in Aug 2025

8/10 Good

Wai

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 7 nights in Aug 2025

10/10 Excellent

Anwar

Liked: Cleanliness, staff & service, property conditions & facilities
The
Stayed 4 nights in Aug 2025

10/10 Excellent

Ashley

Stayed 3 nights in Aug 2025

8/10 Good

Sean Allysen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but pretty typical for Tokyo's standards. We loved how clean and modern the hotel and rooms were. We also loved having the washer/dryer available. The surrounding area is nice but to get to Shibuya Crossing was a bit of a hassle and could partly be due to the construction going on around this time. There is an amazing dry ramen spot and the hotel is nearby a Family Mart which was very convenient.
Stayed 4 nights in Jul 2025

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay! Only “downside” was the washer/dryer combo in the rooms but personally I feel those have never worked as well as separate washer dryers
Stayed 3 nights in Aug 2025

10/10 Excellent

Ricardo

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay here!
Stayed 2 nights in Aug 2025

8/10 Good

pamela

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the washer dryer
Stayed 4 nights in Aug 2025

8/10 Good

Krystle

Liked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2025

10/10 Excellent

Abdulelah

Stayed 2 nights in Aug 2025

10/10 Excellent

Agustin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Abdulelah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

4/10 Poor

Rene

Disliked: Cleanliness, property conditions & facilities
The cleanliness left a lot to be desired — not just by Japanese standards, but by any standard, and I’ve lived in NYC. The bathroom had noticeable black mold and widespread stains, and to top it off, there were two hairs left stuck to the bathtub wall—almost like a warning that it hadn't been properly cleaned. They have chairs and tables in the lobby, but oddly, you're not allowed to eat there, which felt unnecessarily strict. The room itself was small, which didn’t bother me, and the bed was wide but short—my feet stuck out a bit, but again, not a dealbreaker. What did stand out was a dead cockroach on the hotel steps that remained there for six days, untouched. You’ll also spot live ones roaming the streets around the hotel at night, which is worth noting. The location is fairly convenient, especially if you’re okay with a 10-minute walk to the nearest station. I definitely made the most of the Family Mart next door—it practically lived off my snack runs. As for the service, the staff keeps to themselves. They don’t take out the trash or replace towels unless you specifically request it, though that seems to be increasingly common these days.
Stayed 6 nights in Aug 2025

6/10 Okay

Alex

Stayed 5 nights in Aug 2025

8/10 Good

Alisa

Stayed 3 nights in Aug 2025

10/10 Excellent

jaclyn

Stayed 5 nights in Aug 2025

8/10 Good

Lilach

Stayed 4 nights in Jul 2025

10/10 Excellent

Kannika

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was nice and relatively spacious, enjoyed it and some good eating options around. Its about 10-15 mins walk to the busy areas
Stayed 2 nights in Aug 2025

10/10 Excellent

Shehnaz

Travelled with family
Liked: Cleanliness, staff & service, room comfort

A place to stay 👌

A perfect place to stay. So close to all amenities. The staff are so wonderful. Highly recommended.
Stayed 5 nights in Jul 2025

8/10 Good

Tow Choon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Meet basic expectations
Stayed 7 nights in Jul 2025

10/10 Excellent

J

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2025

10/10 Excellent

Arnaldo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Convenient location.

Small hotel but in great area. Easy access to everything near Shibuya station. Breakfast in the Cafe downstairs was a big plus to start the day. Also you can walk to mum coffee in the morning for some great drip coffee washer in the room was a big plus!!!
Stayed 2 nights in Jul 2025

6/10 Okay

Koike

Stayed 1 night in Jul 2025