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Novotel Toronto Centre

3.5 star property
VIP Access

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Photo gallery for Novotel Toronto Centre

Exterior
Reception
Superior Room, 2 Queen Beds (Newly Renovated) | 1 bedroom, premium bedding, in-room safe, desk
Indoor pool, pool loungers
Executive Room, 1 King Bed (Newly Renovated) | 1 bedroom, premium bedding, in-room safe, desk

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Bar

Explore the area

Map
45 The Esplanade, Toronto, ON, M5E1W2
  • Scotiabank Arena
    ‪8 min walk‬
  • Rogers Centre
    ‪18 min walk‬
  • CN Tower
    ‪19 min walk‬
  • Toronto, ON (YYZ-Pearson Intl.)
    ‪22 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Premier Room (Newly Renovated)

1 bedroom, premium bedding, in-room safe, desk

Premier Room (Newly Renovated)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed (Newly Renovated)

Superior Room, 1 King Bed (Newly Renovated) | 1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed (Newly Renovated)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite (Executive)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite (Executive)

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Junior Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds (Newly Renovated)

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 2 Queen Beds (Newly Renovated)

  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed (Newly Renovated)

1 bedroom, premium bedding, in-room safe, desk

Superior Room, 1 King Bed (Newly Renovated)

  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed (Newly Renovated)

Executive Room, 1 King Bed (Newly Renovated) | 1 bedroom, premium bedding, in-room safe, desk

Executive Room, 1 King Bed (Newly Renovated)

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

Novotel Toronto Centre

Hotel with a fitness centre, a quick walk to Scotiabank Arena
This smoke-free hotel features an indoor pool, a restaurant and a fitness centre. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Weekly housekeeping is available.
Novotel Toronto Centre offers 262 accommodations with a safe and coffee/tea makers. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us they can't get enough of Novotel Toronto Centre's great location. During your stay, you're just a quick walk from Scotiabank Arena. You'll find features such as free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Enjoy American cuisine while dining at Cafe Nicole
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a sauna and bicycles to rent
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Just a 4-minute walk from Hockey Hall of Fame and 8 minutes on foot from Scotiabank Arena
  • Pets welcome for a fee (restrictions apply)
As a guest of Novotel Toronto Centre, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, meeting rooms, and limo/town car service are available. Event space at this hotel measures 2486 square feet (231 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Novotel Toronto Centre. For a fee, parking is available.

This 3.5-star Toronto hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10 AM.
Cafe Nicole – This restaurant specialises in American cuisine and serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.

Languages

Chinese (Mandarin), Croatian, English, Filipino, French, German, Japanese, Korean, Polish, Portuguese, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (CAD 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6 AM to 10 AM for a fee: CAD 37.61 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cafe Nicole

Things to do

  • Bicycle rentals
  • Gym
  • Hot tub
  • Indoor pool
  • Sauna
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,486 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: CAD 80.00

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 75 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per accommodation, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 37.61 per person
  • Self-parking fee: CAD 40 per night (in/out privileges)
  • Pet fee: CAD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out fee: CAD 80.00 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Novotel Hotel Toronto Centre
Novotel Toronto Centre
Toronto Centre Novotel
Accor Toronto Centre
Novotel Toronto Centre Hotel Toronto
Toronto Novotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Hotel
Novotel Toronto Centre Toronto
Novotel Toronto Centre Hotel Toronto

Novotel Toronto Centre Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 2724 out of 3797 reviews
Rating 8 - Good. 796 out of 3797 reviews
Rating 6 - Okay. 180 out of 3797 reviews
Rating 4 - Poor. 52 out of 3797 reviews
Rating 2 - Terrible. 45 out of 3797 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay at, renovated rooms. There are some weird smells in the building but not foul smells. Overall, good location, professional staff. My check in staff she was very helpful when I didn’t like my room because of no light coming in the room and small window.
Stayed 5 nights in Feb 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
I liked the pool. I liked the proximity of the St Lawrence Market to the hotel, as well as Union Station.
Stayed 2 nights in Feb 2025

10/10 Excellent

Charlotte

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Siobhan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Steven

Liked: Property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Brock

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent check in experience. Even though I arrived early, they accommodated, and the stay was excellent
Stayed 2 nights in Feb 2025

10/10 Excellent

Mykenzie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the atmosphere of the hotel! -The welcome message on the TV when we first arrived made it very personable, which gave it a nice touch! Never had that at a hotel before. -Room was nice and bed was super comfortable. -The location was perfect; walking distance for everywhere we planned to visit during our stay. -Would definitely recommend and stay again!
Stayed 1 night in Feb 2025

2/10 Terrible

Annaka

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Extremely disappointed with the condition and cleanliness of the room. Bathroom fixtures were falling off wall such as towel hanger and toilet paper holder. Room in general was not fully cleaned with stains and scratches on furniture, hair ball on the floor. Upon checking out customer service was poor as we were double charged for our deposit and they were unable to figure out why we were double charged and that we needed a refund. They did not offer an apology or try to make up for it. Overall a disappointing stay.
Stayed 1 night in Feb 2025

8/10 Good

Daniela

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Feb 2025

8/10 Good

Daniela

Stayed 1 night in Feb 2025

10/10 Excellent

Ayush

Liked: Cleanliness, staff & service, amenities
Smooth and hassle free experience
Stayed 1 night in Dec 2024

10/10 Excellent

Ayush

Liked: Cleanliness, staff & service, amenities
Overall a good and smooth stay
Stayed 1 night in Feb 2025

10/10 Excellent

Sahrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Newly renovated room! Nice stay overall
Stayed 1 night in Feb 2025

4/10 Poor

Nancy

Business traveller
I couldn’t check in early. But I did before. They were going to charge me $75 to check in. Horrible!!! Nancy
Stayed 1 night in Feb 2025

10/10 Excellent

Joy

Clean and friendly. There was a lot of snow so thankfully there are at least 6 restaurants within a 4 minute walk. Great location to walk to the hockey hall of fame and Yonge Street was very close too. Thanks for a great stay!!
Stayed 2 nights in Feb 2025

10/10 Excellent

Tingting

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Warm nice place, comfortable beds

Perfect for a 23 hour layover in Toronto
Stayed 1 night in Feb 2025

10/10 Excellent

greg

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Feb 2025

6/10 Okay

John

Travelled with partner
Low floor noisy, check in 30 plus minutes, finally 3rd person came out. King bed small more like queen..
Stayed 1 night in Feb 2025

10/10 Excellent

deana

Stayed 1 night in Jan 2025

8/10 Good

Cassaundra

Travelled with family and small children
Liked: Cleanliness, staff & service
Rooms are large and nice. Beds comfortable. Staff were all very friendly. We got locked out of our room and they had it fixed quickly. The pool however smelled like urine and gave my kid a rash. So I'd recommend skipping the pool.
Stayed 2 nights in Feb 2025

10/10 Excellent

Philip

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was spot on and everyone was very friendly
Stayed 6 nights in Feb 2025

10/10 Excellent

Justin

Stayed 1 night in Feb 2025

10/10 Excellent

Denzel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025