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Hotel Madrid Torrejón Plaza

2.0 star property

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Photo gallery for Hotel Madrid Torrejón Plaza

In-room safe, desk, free WiFi, bed sheets
Lobby
Lobby
Lake
Interior detail

Reviews

7.8 out of 10
Good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

Map
Avenida Constitución 21, Torrejón de Ardoz, Madrid, 28850
  • Parque Europa
    ‪5 min drive‬
  • Riyadh Air Metropolitano
    ‪12 min drive‬
  • IFEMA
    ‪13 min drive‬
  • Madrid (MAD-Adolfo Suárez Madrid-Barajas)
    ‪14 min drive‬

Room options

View all photos for Single Room

Single Room | In-room safe, desk, free WiFi, bed sheets

Single Room

  • Sleeps 1
  • 1 Queen Bed OR 2 Single Beds

View all photos for Double Room

In-room safe, desk, free WiFi, bed sheets

Double Room

  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Triple Room

In-room safe, desk, free WiFi, bed sheets

Triple Room

  • 13 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, desk, free WiFi, bed sheets

Superior Double Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hotel Madrid Torrejón Plaza

Hotel in Torrejón de Ardoz with 24-hour front desk and bar/lounge
A bar/lounge, self parking and concierge services are available at this hotel. WiFi in public areas is free. Additionally, laundry facilities, a 24-hour front desk and a library are on-site. Limited housekeeping is available.
Hotel Madrid Torrejón Plaza offers 42 accommodations with a safe and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include baths or showers.

This Torrejón de Ardoz hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Madrid Torrejón Plaza. During your stay, you'll be close to Parque Europa. Enjoy features like free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking and extended parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • 13 minutes by car from IFEMA and 12 minutes from Riyadh Air Metropolitano
As a guest of Hotel Madrid Torrejón Plaza, you'll find a library, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi and wired Internet. You can enjoy a drink at the bar/lounge. Hotel Madrid Torrejón Plaza also features concierge services, complimentary newspapers in the lobby, and laundry facilities. For a fee, parking is available.
For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 11:00 AM.

Languages

English, French, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Parking on site (EUR 10 per day)
  • Extended parking on site (EUR 9 per night)

Food and drink

  • Daily continental breakfast available 7:30 AM to 11:00 AM for a fee: EUR 5 to 10 per person
  • A bar/lounge

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV

More

  • Air conditioning (climate-controlled)
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: 6 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 7 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately EUR 5 to 10 per person
  • Self-parking fee: EUR 10 per day
  • Extended parking fee: EUR 9 per night
  • Crib (infant bed) fee: EUR 7 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

Property is also known as

Hotel Madrid Torrejón Plaza
Hotel Torrejón Plaza
Madrid Torrejón Plaza
Torrejón Plaza
Hotel Madrid Torrejón Plaza Torrejon de Ardoz
Madrid Torrejón Plaza Torrejon de Ardoz
Madrid Torrejón Plaza Torrejo
Madrid Torrejon Plaza
Hotel Madrid Torrejón Plaza Hotel
Hotel Madrid Torrejón Plaza Torrejón de Ardoz
Hotel Madrid Torrejón Plaza Hotel Torrejón de Ardoz

Hotel Madrid Torrejón Plaza Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 79 out of 255 reviews
Rating 8 - Good. 102 out of 255 reviews
Rating 6 - Okay. 43 out of 255 reviews
Rating 4 - Poor. 14 out of 255 reviews
Rating 2 - Terrible. 17 out of 255 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

4/10 Poor

Miles

Liked: Cleanliness
Disliked: Property conditions & facilities
An old property - with ZERO view, and under construction. Either get a very low price, or choose another. Should be a 2 star hotel.
Stayed 1 night in Nov 2024

6/10 Okay

Veronika

Liked: Staff & service
Disliked: Cleanliness
It was hard to sleep, because the walls are thin, the doors don't close tightly, and all through the night I heard voices and guests moving around. The room was very clean though.
Stayed 1 night in Oct 2024

10/10 Excellent

Friday

Stayed 1 night in Oct 2024

8/10 Good

Alicia

Liked: Cleanliness
The coustumer service was poor
Stayed 4 nights in Oct 2024

10/10 Excellent

girgor

Stayed 2 nights in Sep 2024

8/10 Good

YOLANDA, Chino Hills

The staff was very nice but the place is kinda outdated but very clean
Stayed 1 night in Oct 2024

10/10 Excellent

A.J.

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay at very clean.
Stayed 1 night in Oct 2024

4/10 Poor

Jaydie

Liked: Staff & service
Disliked: Cleanliness
You could hear everything from the next bed room and I had a horrible neighborhood in next room.
Stayed 1 night in Sep 2024

8/10 Good

Michael John

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The creative photography really shows up the property well.The photographer needs a good bonus. Despite its actual appearance, the property is clean and comfortable. The train and bus station are just across the road, so super convenient for travel into the city centre and Europa park. The reception staff are super friendly and helpful. The rooms are cleaned daily. The only thing I would like to see improve is the addition of soundproofing as you do hear every noise in the hallways, aswell as the lift shaft if you happen to have a room next to it. Although it wasn't quite what I expected, I would stay here again as it was very convenient as well as friendly, comfortable and clean.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities
Picture was so different from what we saw. Fast and easy Taxi service to airport. Very nice staff.
Stayed 1 night in Sep 2024

10/10 Excellent

luis

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Loved everything, but could use a fridge, inside the room. Staff was exceptional and pleasant. Great location, near train and bus stations. Will definitely, stay again.
Stayed 1 night in Aug 2024

8/10 Good

Sara

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Hotel was conveniently located near the train station and the bus stop. However, the room was quiet. Breakfast was mainly a selection of pastries, fresh fruit, iberic ham and slice bread. Coffee and a variety of juices was also available.
Stayed 3 nights in Jul 2024

4/10 Poor

Daniel

Stayed 1 night in Jun 2024

2/10 Terrible

Veronika

Disliked: Cleanliness, amenities, property conditions & facilities
halls smelled like marijuana. The room reeked of cigarettes. The bathroom floor was covered in mold. The bed is uncomfortable. You get toilet paper and a tiny bar of soap and a towel. If I could give negative stars, I would.
Stayed 1 night in Jun 2024

8/10 Good

Rosa

Liked: Cleanliness
El hotel tienecun buen precio. Los cuartos limpios y espacio adecuado. Los baños están excelentes! No tenian el estacionamiento disponible pero encontremos uno publico muy conveniente.
Stayed 3 nights in Jun 2024

8/10 Good

William, Santa Rita

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near shops, grocery stores and restaurants.
Stayed 1 night in Jun 2024

10/10 Excellent

Alice

Stayed 1 night in Jun 2024

2/10 Terrible

Deborah

Disliked: Cleanliness, property conditions & facilities, room comfort
smell bad
this room was musty smell, cigarette smell and dark. no sunlight. onky a sheet and 1 towel.
Stayed 1 night in Jun 2024

10/10 Excellent

Kyra

Stayed 4 nights in Jun 2024

10/10 Excellent

Ciandria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I came to Madrid to see Taylor Swift. This neat little hotel was 15 mins away from the airport 30 mins from the city center. Easy access. I paid for everything through Expedia. Breakfast too. The receptionists do speak English and there is free wifi. There was a nice little pedestrian area next to it full of shops and restaurants/cafes and landmarks to sight see. I do recommend bringing your own wash cloths. They don’t have those. I ended up buying like an exfoliating thing from the perfume spot in the pedestrian spot. I would stay here again. Housekeeping was very great! 13/13 service!! I would stay here again. 🙂
Stayed 4 nights in May 2024

6/10 Okay

Kenneth

Liked: Staff & service
Stayed 2 nights in May 2024

8/10 Good

Helen Veronica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel didn't mind us turning up in the early hours of the morning (after a nightmare experience at the airport). Breakfast was fine on the morning.
Stayed 1 night in May 2024

6/10 Okay

Eric, Phoenix

Liked: Cleanliness, staff & service, property conditions & facilities
Walls are thin. You can hear neighbors talking late into the night.
Stayed 1 night in Apr 2024

10/10 Excellent

rajju

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024