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Civic Guest House - Hostel

2.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Civic Guest House - Hostel

BBQ/picnic Area
Front of property
Standard Room, Non Smoking (Double Room with Ensuite) | In-room safe, free WiFi, bed sheets
Reception
Fridge

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Kitchen
    Kitchen
  • Air conditioning
    Air conditioning
  • Laundry
    Laundry
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
262 Walker Street, Townsville, QLD, 4810
  • Castle Hill
    2 min walk
  • The Strand Beach
    15 min walk
  • Museum of Tropical Queensland
    16 min walk
  • Townsville, QLD (TSV)
    12 min drive

Room options

4 Bed Mixed Dorm with Shared Bathroom (18 - 35 years old)

  • Sleeps 1
  • 1 Single Bed

View all photos for 4 Bed Ladies Dorm with Ensuite Bathroom

4 Bed Ladies Dorm with Ensuite Bathroom | In-room safe, free WiFi, bed sheets

4 Bed Ladies Dorm with Ensuite Bathroom

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, Shared Bathroom (with Air Con)

Towels

Standard Room, 2 Single Beds, Non Smoking, Shared Bathroom (with Air Con)

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, Non Smoking, Shared Bathroom (Double Room with Air Con)

Standard Room, Non Smoking, Shared Bathroom (Double Room with Air Con) | In-room safe, free WiFi, bed sheets

Standard Room, Non Smoking, Shared Bathroom (Double Room with Air Con)

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Non Smoking (Double Room with Ensuite)

Standard Room, Non Smoking (Double Room with Ensuite) | In-room safe, free WiFi, bed sheets

Standard Room, Non Smoking (Double Room with Ensuite)

  • Sleeps 2
  • 1 Double Bed

View all photos for 6 Bed Mixed Dorm with Ensuite (18 - 35 years old)

6 Bed Mixed Dorm with Ensuite (18 - 35 years old) | In-room safe, free WiFi, bed sheets

6 Bed Mixed Dorm with Ensuite (18 - 35 years old)

  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking, Shared Bathroom

Towels

Standard Room, 2 Single Beds, Non Smoking, Shared Bathroom

  • Sleeps 2
  • 2 Single Beds

View all photos for 4 Bed Mixed Dorm with Ensuite (18 - 35 years old)

4 Bed Mixed Dorm with Ensuite (18 - 35 years old) | Bathroom | Towels

4 Bed Mixed Dorm with Ensuite (18 - 35 years old)

  • Sleeps 1
  • 1 Single Bed

Similar properties

Exterior
Madison Plaza Townsville
Free WiFi
Air conditioning
Laundry
Extra beds/cots
3.6 out of 5, Good, (1005)
The price is CHF 61
for 1 night
includes taxes & fees
6 Dec - 7 Dec
Madison Plaza Townsville

About this property

Civic Guest House - Hostel

Hostel in Townsville, near Magnetic Island Ferry Terminal
Laundry facilities, an arcade/games room and a library are available at this smoke-free hostel. WiFi in public areas is free. Additionally, tour/ticket assistance, a garden and barbecues are on-site.
Civic Guest House - Hostel offers 29 air-conditioned accommodations with a safe and a ceiling fan. This Townsville hostel provides complimentary wireless Internet access. Guests can make use of the shared/communal kitchen. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Civic Guest House - Hostel, you're just a quick walk from Castle Hill. Enjoy features like free WiFi in public areas, plus a round-trip airport shuttle (surcharge) and laundry facilities.
  • Free WiFi
  • Amenities include a front desk safe, laundry facilities and a terrace
  • On-site recreation includes bicycles to rent
  • Steps from Castle Hill and 4 minutes on foot from Catholic Diocese of Townsville
  • Airport shuttle service available for a fee
As a guest of Civic Guest House - Hostel, you'll find a library, a terrace, and barbecue grills. WiFi is free in public spaces. A vending machine, an arcade/games room, and tour/ticket assistance are also featured at Civic Guest House - Hostel.

This Townsville hostel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • Return airport shuttle (surcharge)

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Food and drink

  • Refrigerator
  • Shared kitchen access

More

  • Air conditioning
  • Ceiling fan
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 9:30 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 3 per cent for credit card payments
The front desk is open Monday - Sunday (8:30 AM - noon) and Monday - Sunday (2 PM - 9:30 PM)
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Credit card charges are subject to a surcharge of 3 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property's front desk is open during the following times:
  • Monday - Sunday: 8:30 AM - noon
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Civic Guest House - Hostel.

Property is also known as

Civic Guest House Hostel Townsville
Civic Guest House Hostel
Civic Guest House Townsville
Civic Guest House
Civic Guest House
Civic Hostel Townsville
Civic Guest House - Hostel Townsville
Civic Guest House - Hostel Hostel/Backpacker accommodation

Civic Guest House - Hostel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 60 out of 131 reviews" "
Rating 8 - Good. 50 out of 131 reviews" "
Rating 6 - Okay. 15 out of 131 reviews" "
Rating 4 - Poor. 4 out of 131 reviews" "
Rating 2 - Terrible. 2 out of 131 reviews" "

8.6/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

7.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Beryl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely superb!!! Wonderful position, close to Cowboys Leagues Club, rooms air/confitioned, fridge, coffee available in the shared lounge, tastefully furnished. Shared bathroom clean and spacious, great shared kitchen. Complementary transfer to Greyhound terminal.
Stayed 1 night in Aug 2024

10/10 Excellent

Loreleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the City, it feels like a real home. Staff are so friendly. Organized and clean. Easy to go around with, people likewise. Me and my husband we're so happy that we stayed here 🙂
Stayed 2 nights in May 2024

10/10 Excellent

Sue

Stayed 1 night in May 2024

10/10 Excellent

Otake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
良い
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Pleasantly surprised ! We had a private room which was great, had a full size fridge and good size bathroom. There was a cold water refiller which is always nice at a hostel. Kitchen only had 2 bowls other than that we had a great stay !
Stayed 1 night in Feb 2024

6/10 Okay

Charlotte

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The rooms themselves are nice and clean (we stayed in a private double) however it was let down by its poor communication and lack of staff. Prior to arriving we rang and emailed multiple times about instructions for late check in but no reply until we chased. Also no-one told us when we stored our bags that you would not be able to access them between 12-2pm! We had a bus at 1pm and the receptionist had not told us about this when storing the bag, plus there are no signs about this anywhere! This was very stressful and AGAIN no-one picked up the phone when ringing the out of hours number.
Stayed 1 night in Jan 2024

8/10 Good

Aiden

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for solo travellers
A great affordable option. 10-15 minute walk to the Strand and Ferry with convenient bus routes nearby. The kitchen, laundry and social areas are well kept up and had everything I needed for my stay. My only complaint was the construction work that was going on at the time, which wasn’t mentioned online before I booked my stay, and resulted in several bathrooms being unavailable and I had a circular saw running right outside my window as early as 7 in the morning multiple days. Check in and out were easy and the AC in the rooms was more than sufficient. Overall great if travelling by yourself when you don’t want to cash out for an expensive hotel
Stayed 5 nights in Oct 2023

6/10 Okay

Charlotte

Liked: Staff & service
Stayed 3 nights in Oct 2023

6/10 Okay

Roslyn

Liked: Staff & service
Disliked: Cleanliness
The guesthouse has a friendly atmosphere with a young, multicultural clientele. The staff are very welcoming and helpful. I liked having a fridge in my room. It was great that they provided a free shuttle to the ferry terminal. Some of the communal areas need a revamp.
Stayed 3 nights in Oct 2023

10/10 Excellent

Bryan, Cape Town

Stayed 1 night in Aug 2023

10/10 Excellent

Clara

Liked: Cleanliness, property conditions & facilities, room comfort
Convenient location great kitchen.
Well maintained, with lots of space to hang out near reception, next to the kitchen, outside the kitchen, also books corner. Delightful surprise with filtered water, kettle, coffee sachets and tea bags at reception. Lots of fridge and shelf space for food storage. The 4 bed female room with its own bathroom and toilet was neat and tidy. May have been better with more storage space.
Stayed 3 nights in Aug 2023

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spotless and had everything I needed. Great common area facilities and a very relaxed vibe. Great location too.
Stayed 2 nights in Aug 2023

8/10 Good

Amanda

Liked: Cleanliness, staff & service
Had a great stay for one night! Clean rooms and convenient location. Includes a free shuttle service to the ferry/bus terminal which was super handy!
Stayed 1 night in Jul 2023

4/10 Poor

Sereima

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall it was ok for a backpacker. I was very disappointed with the noise at night. Was hard to go to sleep. The never ending talking and laughing after midnight, we finally went to sleep at 0300hrs. That was when the talking finally stopped
Stayed 1 night in Jun 2023

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities
The bloke at recption was very helpful. He patiently organized the after hour check in. Very good. His helpfulness and patience safed my day
Stayed 1 night in Jun 2023

10/10 Excellent

Kristina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Great value for money, Very clean and friendly staff. Bed was compfy. Lovely areas to hang out, It suited the purpose and i would book again.
Stayed 1 night in May 2023

10/10 Excellent

Karen

Stayed 1 night in Apr 2023

8/10 Good

Francis

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Good sized rooms, very friendly and accommodating staff. Unfortunately there were a lot of cockroaches. Most of them small but I saw several large ones scurrying out from under people's doors.
Stayed 13 nights in Jan 2023

10/10 Excellent

Teresa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We are mature ladies. We walked through the door Ricardo helped us with are large bags to next level 3 levels no lift. It’s basic very clean SO WORTH THE MONEY. The new owners have had this property under a month we were there 4 days and there were shelves being put up the rooms were being decorated the swimming pool should be open in a month. Townsville is very up and coming and anyone young you can walk to most places. Free shuttle to ferry to magnetic island. Taxi and shuttle are very reliable.
Stayed 3 nights in Jan 2023

8/10 Good

Priten

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good Location, Friendly Staff
Great staff, good location and nice rooms and social areas. The showers were powerful and lots of hot water, good place to rest before heading to Whitehaven Beach for a tour.
Stayed 1 night in Jan 2023

10/10 Excellent

Naoki

Stayed 5 nights in Jan 2023

10/10 Excellent

Naoki

Stayed 3 nights in Jan 2023

8/10 Good

Salko

Travelled with partner
Liked: Staff & service, amenities
Thank you

8/10 Good

Freja

Stayed 2 nights in Oct 2022

10/10 Excellent

Maebh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay
This place is extremely friendly and clean. Absolutely loved it for the quick stay I had and I will definitely be back. Ideal location.
Stayed 1 night in Jul 2022