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Thon Hotel Polar

3.0 star property

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Photo gallery for Thon Hotel Polar

Business Room, Non Smoking | Premium bedding, pillow-top beds, minibar, desk
Business Room, Non Smoking | Premium bedding, pillow-top beds, minibar, desk
Free daily buffet breakfast
Exterior
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Gym
  • Pet-friendly
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
Grønnegata 45, Tromsø, 9008
  • Tromso Cathedral
    ‪3 min walk‬
  • Polaria
    ‪8 min walk‬
  • Polar Museum
    ‪10 min walk‬
  • Tromsø (TOS-Langnes)
    ‪9 min drive‬

Room options

Room, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room, Non Smoking

Premium bedding, pillow-top beds, minibar, desk

Standard Single Room, Non Smoking

  • 12 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Twin Room, Non Smoking

Premium bedding, pillow-top beds, minibar, desk

Standard Twin Room, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Business Room, Non Smoking

Business Room, Non Smoking | Premium bedding, pillow-top beds, minibar, desk

Business Room, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, Non Smoking

Superior Room, Non Smoking | Premium bedding, pillow-top beds, minibar, desk

Superior Room, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Premium bedding, pillow-top beds, minibar, desk

Standard Room, 1 Queen Bed, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Family Room, 2 Double Beds, Non Smoking (Standard)

Family Room, 2 Double Beds, Non Smoking (Standard) | Premium bedding, pillow-top beds, minibar, desk

Family Room, 2 Double Beds, Non Smoking (Standard)

  • 18 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room - Basic, 1 Double bed

Double Room - Basic, 1 Double bed | Premium bedding, pillow-top beds, minibar, desk

Double Room - Basic, 1 Double bed

  • 10 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Double Room, Non Smoking

Premium bedding, pillow-top beds, minibar, desk

Standard Double Room, Non Smoking

  • 15 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Radisson Blu Hotel, Tromso

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Gym
4.3 out of 5, Excellent, (1002)
The price is CHF 172
for 1 room
includes taxes & fees
5 Jun - 6 Jun
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About this property

Thon Hotel Polar

Hotel in Tromsø with free breakfast and health club
Along with a restaurant, this smoke-free hotel has a health club and a conference centre. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Thon Hotel Polar offers 131 accommodations with minibars and a hairdryer. Pillowtop beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a shower and complimentary toiletries.

This Tromsø hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a health club.
The free breakfast at Thon Hotel Polar gets high marks from our customers. During your stay, you're just a quick walk from Tromso Cathedral. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free buffet breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the location
  • Steps from Tromso Cathedral and 3 minutes on foot from Art Museum of Northern Norway
  • Pets welcome for a fee
There's a restaurant on site. Free breakfast is served daily. A computer station is on site and WiFi is free in public spaces. A health club, a vending machine, and concierge services are also featured at the business-friendly Thon Hotel Polar.

This Tromsø hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 10:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Thon Hotel Polar has a restaurant serving lunch and dinner.

Languages

English, Norwegian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (NOK 290 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM to 10:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends
  • A restaurant

Restaurants on site

  • Egon Restaurant

Things to do

  • Golf
  • Health club

Family friendly

  • Cot (surcharge)
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station
  • Conference centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Lift

More

  • 9 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Cot (surcharge)
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Minibar

More

  • Desk
  • Heating
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: NOK 400 per accommodation, per stay, plus a deposit of NOK 400 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for NOK 200.0 per night.
  • Cots (infant beds) are available for NOK 100.0 per night.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: NOK 290 per day
  • Pet deposit: NOK 400 per stay
  • Pet fee: NOK 400 per accommodation, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: NOK 100.0 per night
  • Rollaway bed fee: NOK 200.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Thon Polar
Thon Hotel Polar
Thon Hotel Polar Tromso
Thon Polar
Thon Polar Hotel
Thon Polar Tromso
Thon Hotel Polar Hotel
Thon Hotel Polar Tromsø
Thon Hotel Polar Hotel Tromsø

Thon Hotel Polar Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 438 out of 943 reviews
Rating 8 - Good. 372 out of 943 reviews
Rating 6 - Okay. 105 out of 943 reviews
Rating 4 - Poor. 19 out of 943 reviews
Rating 2 - Terrible. 9 out of 943 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in the city centre, close to everything. Staff were helpful and breakfast buffet was fantastic!
Stayed 3 nights in Feb 2025

6/10 Okay

PETER

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Would not stay here again. Despite asking at reception if our room would be cleaned, it wasn’t. So we had to request clean towels. Also there was no hand soap or shower gel, it simply hadn’t been topped up enough. Breakfast is very good to be fair but the hotel is poorly managed. There’s a coffee machine by the reception area which I thought was a bonus but 1) no milk and when I asked for it they didn’t have it and 2) stacks of dirty cups just left there not cleaned away. Hotel rooms are tiny, it big enough to open your case unless it’s on the bed. Location is good. But I wouldn’t stay again, the basics like cleanliness and housekeeping have put me off
Stayed 2 nights in Feb 2025

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Cleanliness

Not great, very average stay!

Friendly staff, good breakfast and that's where it kind of ended for us. Our room was located on the 2nd floor on the road side and it was super noisy. The windows are not even double glazed which means you can hear everything coming from the street level. In addition, the room noise insulation is very poor, we could hear all sorts of noises coming from other rooms. You can tell that it's an older hotel they tried to revamp but they didn't do a great job. Regarding the cleanliness of the room, it was quite poor too. The sink was not draining well so we would find yellow water that had returned from the almost blocked pipes, every morning. Additionally, the floor had not been moped for a long time since there were layers of dust under the desk and other areas of the room. Overall, for £230 a night we were very disappointed by the state of the double room we stayed at.
Stayed 5 nights in Jan 2025

6/10 Okay

Erica

Disliked: Staff & service
Not once did anyone ask me how my stay went, and the internet TV didn’t work. I notified two staff persons of this. One said “check in with us tomorrow” and so I did. The second affiliate was kind enough to come up to my room to troubleshoot but upon concluding the port was broken, “they’d send a technician.” I never heard anything about it again. This hotel was very expensive for such poor service. It would be advisable to spend just a bit more at a more reputable brand such as Radisson.
Stayed 6 nights in Jan 2025

10/10 Excellent

JOSEPH, Los Angeles

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly and very helpful, especially when we attempted to speak Norwegian. The complimentary breakfast was amazing, with a variety of different food items and drinks to choose from. No complaints. This place is excellent!
Stayed 4 nights in Jan 2025

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Alex

Disliked: Cleanliness, staff & service

Good and bad

First trip to Tromso, great breakfast and good food staff, cleaning staff weren’t. We were missed in our clean one day and no towels were replaced on another, this was an inconvenience and a disappointment given the high cost to stay here. Unfortunately we will not return.
Stayed 4 nights in Jan 2025

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jan 2025

8/10 Good

Julio

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Spacious room. Great breakfast.
Stayed 3 nights in Jan 2025

10/10 Excellent

Leilei

Stayed 2 nights in Dec 2024

10/10 Excellent

Natalie

Liked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Christian

Stayed 4 nights in Dec 2024

10/10 Excellent

Erion

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 7 nights in Dec 2024

8/10 Good

NICOLA

Travelled with partner
Everything was lovely
Stayed 4 nights in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The young woman at the front desk was super helpful when we arrived in a panic, having lost our other accommodation during the holiday due to bad weather. So appreciated her help!
Stayed 1 night in Dec 2024

8/10 Good

Elia, Miami

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We got to the property at around 3:30 and the room was not ready yet. We waited in a lounge room that has games and free coffee. The property does not have parking, so you have to use public parking about 30.00 USD a day. The breakfast was so crowded we did not stay. The shower was very small, kept hitting the glass doors. The room was spacious, I never found the TV remote. And the room was clean. There are two elevators, if you are bringing many bags use the second one not the first one by the stairs that is very small. Hotel is close to many stores and shops. It was quiet not noisy at all.
Stayed 1 night in Dec 2024

10/10 Excellent

Valerie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Dec 2024

8/10 Good

Felix

Stayed 4 nights in Dec 2024

8/10 Good

Jackie

Liked: Cleanliness, property conditions & facilities

10/10 Excellent

FRANCIS

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and good breakfast
Stayed 3 nights in Dec 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel very good value Noise from main road outside front of hotel from early hours disturbed sleeping
Stayed 4 nights in Dec 2024

10/10 Excellent

Kim

Travelled with partner
We had a fantastic stay at Thon Polar. The room was spotless and spacious, staff were very helpful and the breakfast spread was phenomenal. We’ll definitely be back!
Stayed 4 nights in Dec 2024

10/10 Excellent

Purav, Somerset

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service and location
Stayed 1 night in Nov 2024

6/10 Okay

Richard

Travelled with family
Liked: Cleanliness
Centrally located, clean and spacious. Our room was a bit noisy due to it being above a shop that had music on from 0800. Breakfast was good selection but overcrowded due to tourist groups.
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024