Arrived to unit during snowstorm to find it filthy, dog hair, dirty dishes, dirty sheets, dirty towels.. and a note from last tenant that they stayed an extra night and sorry unit is dirty with no detergent or cleaning supplies or wood for fireplace because they used them all....???!!! No cleaning had happened because of overstay and snowstorm?? what???? Never will I EVER book through VRBO< EXPEDIA OR VACASA. Awful customer service. Talked with a lady in Texas about snow- hahaha ... she was NOT helpful. Vacasa Ca refunded cleaning fee - I spent 1.5 days getting supllies and cleaning unit. Picking up dog poop on deck, washing sheets and towels,doing dishes, cleaning out fridge, throwing away old food from prior stay, shoveling walkway to car. ARE YOU KIDDING ME!!!!!!