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Alea Tulum

4.0 star property
VIP Access

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Photo gallery for Alea Tulum

Lobby sitting area
Sky View | 1 bedroom, premium bedding, down duvets, pillow-top beds
Ocean Front | Terrace/patio
Casa Alea Tulum | Terrace/patio
Ocean Front | 1 bedroom, premium bedding, down duvets, pillow-top beds

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Bar
  • Room service
  • Spa
  • 24/7 front desk

Explore the area

Map
Fracc Tankah III, Mza 3, Lte 28, Tulum, QROO, 77760
  • Cenote Manatí
    ‪1 min walk‬
  • Tulum Mayan Ruins
    ‪11 min drive‬
  • Xel-Há Park
    ‪12 min drive‬
  • Tulum Intl. Airport (TQO)
    ‪62 min drive‬
VIP Access
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  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Ocean Front

Ocean Front | Terrace/patio

Ocean Front

  • 39 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Swim up room

Swim up room | 1 bedroom, premium bedding, down duvets, pillow-top beds

Swim up room

  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Casa Alea Tulum

Casa Alea Tulum | Terrace/patio

Casa Alea Tulum

  • 400 sq m
  • Beach view
  • Sleeps 10
  • 3 King Beds and 2 Queen Beds

View all photos for Main Room Beach Access

Main Room Beach Access | Terrace/patio

Main Room Beach Access

  • 39 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Ocean View

Ocean View | 1 bedroom, premium bedding, down duvets, pillow-top beds

Ocean View

  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Sky View

Sky View | Terrace/patio

Sky View

  • 59 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Beachfront Swim up

Beachfront Swim up | 1 bedroom, premium bedding, down duvets, pillow-top beds

Beachfront Swim up

  • 39 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

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King Beachfront | Beach/ocean view

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  • Pool
  • Spa
  • Parking included
  • Free WiFi
4.5 out of 5, Wonderful, (604)
The price is CHF 106
for 1 room
includes taxes & fees
21 Jun - 22 Jun
Mereva Tulum

About this property

Alea Tulum

On beach with 2 outdoor pools, near Cenote Manatí
At Alea Tulum, relax by one of the 2 outdoor swimming pools or spend the day at the beach where you can enjoy snorkelling.
Alea Tulum offers 21 air-conditioned accommodations with iPod docking stations and a safe. Rooms open to furnished balconies or patios. Pillowtop beds feature down duvets and premium bedding. Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps).

Bathrooms include a shower with a rainfall showerhead, bathrobes, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan.

2 outdoor swimming pools are on site along with a 24-hour fitness centre and complimentary bicycles.

Guests aged under 6 years old are not allowed in the swimming pool, fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are couples treatment room(s) available. Services include deep-tissue massages, hot stone massages, sports massages and facials. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us that they can't get enough of the helpful staff at Alea Tulum. During your stay, you're just a quick walk from Soliman Bay. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Take a swim in the 2 outdoor pools
  • Services include a concierge, tour or ticket assistance and luggage storage
  • On-site recreation includes a 24-hour gym, complimentary bicycles and kayaking
  • Steps from Cenote Manatí and 10 minutes by car from Xel-Há Park
  • Airport shuttle service available for a fee
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with free beach club on site and umbrellas. Cool off in one of the 2 outdoor swimming pools at Alea Tulum, and enjoy amenities such as complimentary bicycles and a 24-hour fitness centre.

Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. This beach hotel also offers a garden and a terrace. Free self parking is available.

This 4-star Tulum hotel is smoke free.

Alea Tulum has a restaurant serving breakfast, lunch and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Things to do

  • 2 outdoor pools
  • 24-hour gym
  • Canoeing
  • Free beach club
  • Free bicycle rentals
  • Kayaking
  • Library
  • Snorkelling
  • Surfing/bodyboarding
  • Water sports equipment

Family friendly

  • 2 outdoor pools
  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the bay
  • On the beach
  • Pool loungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 6 steps to reach entrance
  • Accessible airport shuttle
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom vanity

More

  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Toilet paper
  • Towels provided

Entertainment

  • IPod dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Free international calls
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: USD 50

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 70 per pet, per stay (maximum USD 70 per stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 3 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 75 per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 288 per vehicle (return, maximum occupancy 2)
  • Pet fee: USD 70 per pet, per stay (maximum USD70 per stay)
  • Service animals are exempt from fees
  • Late check-out fee: USD 50 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old.
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Alea Tulum offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:00 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Alea Tulum by Blue sky Hotel Tulum
Alea Tulum by Blue sky Hotel
Alea Tulum by Blue sky Tulum
Alea Tulum
Alea Tulum By Blue Sky Tulum
Alea Tulum Hotel
Alea Tulum Tulum
Alea Tulum Hotel Tulum
Alea Tulum by Blue sky

Alea Tulum Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 319 out of 417 reviews
Rating 8 - Good. 54 out of 417 reviews
Rating 6 - Okay. 18 out of 417 reviews
Rating 4 - Poor. 13 out of 417 reviews
Rating 2 - Terrible. 13 out of 417 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Stay somewhere else

I was here for one night and two days- the hot tub was broken, the shower luke-warm, my breakfast cold (chicken enchiladas- when reheated they dried out the chicken), one dirty towel with brown spots on it, tv didn’t work and the door to the balcony was so so hard to open. Lastly, the reef out front is VERY rocky- not great snorkeling (and I’m a diver). And when I went to lay out by the beach the cushions need an upgrade, they were dirty and falling apart. I will say I loved waking up to the ocean and kayaking, the glass water bottles in the room and the front desk lady was helpful- there were a couple times I went to the front desk and no one was there. Overall I wouldn’t return. And the cherry on top- at breakfast the waiter asked me “why did you come alone?” How rude- I had a work trip prior and was taking a day to unwind post. Also, this hotel is down a bumpy dirt road and my taxi passed the sign- doesn’t stand out. Just really below expectations all the way around and not the cleanest. Lastly, the pool is not really a pool, more like a splash pool and it’s small.
Stayed 1 night in Mar 2025

8/10 Good

Adriana

Liked: Cleanliness, staff & service
Staff was great, property ok, very small beach with lots od shells, very uncomfortable to walk in.
Stayed 4 nights in Jan 2025

10/10 Excellent

Connley

Stayed 8 nights in Feb 2025

10/10 Excellent

Heather, riverdale

Liked: Cleanliness, staff & service, property conditions & facilities
We just spent a week at this amazing boutique hotel and absolutely loved it! The best service in the world (especially Steven and Miguel). If quiet surroundings, solitude from not being around many people, nourishing food and the most gorgeous ocean blue are your vibes this is your place. We enjoyed the gym. Breakfast was made to order from their menu (the avocado/greek yogurt bowl with fresh roasted pumpkin seeds, chia seeds and fresh fruit was our favorite). The food was so delicious we ended up eating every meal there, and highly recommend the fish tacos, chicken mole, and mezcal sampler. The staff was super helpful in arranging our excursions, which included a pickup on the beach to go snorkeling, see the ruins and swim with the sea turtles and manna rays. The beach has a lot of rocks, so definitely bring water shoes (but they have some to borrow if you need it). We also enjoyed sea kayaking, in the shallow reef area, the beautiful sea breeze, ocean view room and mellow atmosphere. If I go again, I would pick up a few bottles of water at the airport and bring to the hotel.
Stayed 6 nights in Feb 2025

8/10 Good

Rhonda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a nice and quiet. The dining options could be better
Stayed 4 nights in Jan 2025

10/10 Excellent

Diana, Chula Vista

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was incredible and extremely hard working. We absolutely loved the dining options at the hotel and the amenities. We would definitely stay here again.
Stayed 4 nights in Jan 2025

10/10 Excellent

Teresa

Stayed 4 nights in Dec 2024

8/10 Good

Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is fine. Good food and clean, well organized rooms. the problem is the location unless you want to scuba dive. The road to the hotel is rutted, potholed and difficult to navigate. It is muddy to walk, and a long way from anything other than the sister hotels. The beach. is rocky and similarly hard to navigate.
Stayed 3 nights in Dec 2024

10/10 Excellent

Leland, Northbrook

Travelled with family
Liked: Cleanliness, staff & service
The staff was consistently excellent.
Stayed 7 nights in Dec 2024

8/10 Good

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable hotel with nice small restaurant on site. Two other hotels in the same ownership group are nearby so that you can walk to them and share the facilities. The pool here is small and the beach access small but you can walk down to a sister hotel And enjoy a change of pace there. The staff was incredibly friendly and helpful. Very relaxed, low-key atmosphere far from the craziness of Cancun. Wonderful balcony and birds and stars at night.
Stayed 4 nights in Dec 2024

10/10 Excellent

Alyson

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was delicious, lots of great options. Very safe and staff was incredibly accommodating. Had a massage and facial which was lovely.
Stayed 3 nights in Dec 2024

2/10 Terrible

Annick

Disliked: Cleanliness, amenities, property conditions & facilities
Avoid this place at all cost! While the staff were really nice, this place is unkept, dirty and stink. I regret my stay there. I couldn’t enjoy the pool because of the dirtiness even the beatch is unkept. And it is expensive, the pictures do not reflect the reality at all. This is the first bad review I ever had to write !
Stayed 4 nights in Dec 2024

10/10 Excellent

Jeff, New York

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time. The hotel is quiet and easy access to the beach.
Stayed 4 nights in Dec 2024

10/10 Excellent

Arthur

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Alea Tulum is open air with a designer pool area and outdoor seating for meals next to the beach. The beach is more rocky than sandy with sargasso grass drifts on the seashore. Across the dirt road is a wonderful denote. The staff is excellent! The food options are flavorful. There’s isn’t any nightlife within walking distance. Bars are in resort villas/residences/hotels. It’s quiet.
Stayed 4 nights in Dec 2024

10/10 Excellent

M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Truly a lovely experience from the accommodations to the hospitality and location. I loved the privacy of the swim up suite! The hotel is on the beach, which is very walkable and natural. You’re surrounded by nature! I have every intention of returning to Hotel Alea Tulum
Stayed 3 nights in Nov 2024

8/10 Good

Xavier, Perth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

8/10 Good

Stephen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

4/10 Poor

Jamie

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Avoid This place like the plague ! We booked last minute on Expedia so we had to pre-pay. What a mistake! I can’t believe people rate this crappy place this highly. For starters, you drive 1 mile down a dirt road that is badly damaged. I thought it was going to damage the rental car. We asked for our money back immediately after arriving and touring the property, but they would not give us our money back. The view was decent and the room was decent, but everything else was terrible. The safe was broken. The hot tub was broken. The pool was freezing and dirty. We booked a swim up room on purpose because we love to get in and out of the water but that didn’t happen. The beach was also gross with algae and seaweed. There was also a rock shelf that went out for about 100 yards that made it dangerous to walk out. Other properties in the area had built a dock where you could swim out past the rocks.. This property did not. Most of the outside dining chairs were also broken. There aren’t any sidewalks or street lights either. The electricity went out on the fourth day, alll day, of our six day stay and so we left on the fifth and they even refused to give us one day credit. The only redeeming factor was the food was very good and so was the service— only of the weight staff. The front desk personnel and management were terrible. Also a margarita was $17 as they have you captive.
Stayed 6 nights in Nov 2024

8/10 Good

Harold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were excellent. This hotel is perfect for getting away from the world.
Stayed 2 nights in Nov 2024

10/10 Excellent

george, carrollton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Oct 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at Alea Tulum!! Friendly Staff & beautiful location

10/10 Excellent

Brenda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was such a dream. Very beautiful, clean, and comfortable. Staff was amazing, very attentive. If you want to get away for a relaxing mini getaway this is it. It isn’t too far from tulum beach. We rented a bugbee and got there safely back and forth. The only thing I didn’t like was the bumpy road to get to Alea.
Stayed 3 nights in Oct 2024

10/10 Excellent

NAOMI

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tuve una experiencia agradable, el equipo se comportó como todo un Profesional. El cuarto estaba equipado con todo lo necesario. Una vista espectacular. Definitivamente a regresar pronto.
Stayed 4 nights in Oct 2024

10/10 Excellent

stuardo

Liked: Cleanliness, staff & service, property conditions & facilities
The staff are attentive and amiable. The property is gorgeous and feels boutique. They made me feel at home and took great care of me and my needs.
Stayed 1 night in Sep 2024

10/10 Excellent

Isela

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a dream ! Everything was absolutely wonderful !
Stayed 1 night in Aug 2024