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Relax Inn

2.0 star property

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Photo gallery for Relax Inn

Front of property
Free WiFi, bed sheets
Reception
Free WiFi, bed sheets
Lobby

Reviews

5.4 out of 10

Popular amenities

  • Air conditioning
  • Housekeeping
  • Free WiFi
  • Parking included

Explore the area

Map
145 E Whitesboro St, Rome, NY, 13440
  • Erie Canalway Trail
    ‪3 min walk‬
  • Fort Stanwix
    ‪5 min walk‬
  • Capitol Theatre
    ‪8 min walk‬
  • Rome, NY (RME-Griffiss Intl.)
    ‪5 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Non Smoking

Free WiFi, bed sheets

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking

Free WiFi, bed sheets

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Ramada by Wyndham Rome / Verona

  • Pool
  • Pet-friendly
  • Parking included
  • Free WiFi
3.0 out of 5, (843)
The price is CHF 150
for 1 room
includes taxes & fees
21 Feb - 22 Feb
Ramada by Wyndham Rome / Verona

About this property

Relax Inn

Motel in Rome with free parking
Along with coffee/tea in a common area, this smoke-free motel has free self-parking and free Wi-Fi in public areas. Change of towels is available on request
Relax Inn offers 57 accommodations with air conditioning. Cable televisions are provided.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

During your stay at Relax Inn, you're just a quick walk from Erie Canalway Trail. Features include free WiFi in public areas and free self-parking.
  • Free WiFi
  • Free self-parking
  • Amenities include coffee/tea in a common area
  • Just a 3-minute walk from Erie Canalway Trail and 5 minutes on foot from Fort Stanwix
Relax Inn offers its guests coffee/tea in common area. Public spaces have free WiFi. Self parking is free.

This Rome motel is smoke free.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site

Food and drink

  • Coffee and tea in common areas

Conveniences

  • Limited-hour front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning
  • Free local calls

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Early check-in subject to availability
Early check-in fee: USD 30
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 6:00 AM - midnight
Front desk staffed during limited hours
If you are planning to arrive after 5:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

This property is closed from 19 January 2025 to 20 January 2025 (dates subject to change).

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in fee: USD 30 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property only accepts cash
The front desk at this property is open daily from 6:00 AM - midnight.
Guests arriving after 5:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

Property is also known as

Econo Lodge Hotel Rome
Econo Lodge Rome
Relax Inn Rome
Relax Rome
Relax Inn Rome
Relax Inn Motel
Relax Inn Motel Rome

Relax Inn Reviews

Reviews

5.4
Rating 10 - Excellent. 34 out of 258 reviews
Rating 8 - Good. 46 out of 258 reviews
Rating 6 - Okay. 54 out of 258 reviews
Rating 4 - Poor. 46 out of 258 reviews
Rating 2 - Terrible. 78 out of 258 reviews

5.6/10

Cleanliness

6.4/10

Staff & service

4.4/10

Amenities

4.8/10

Property conditions & facilities

4.6/10

Eco-friendliness

Reviews

2/10 Terrible

Jamie

Beyond poor
We went there and Rome by was under a state of emergency from the tornado we told them we weren’t staying g it was very dangerous concrete all by stairways and everything and they still charged our account never again
Stayed 1 night in Jul 2024

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures on the site were very misleading for this property, as it was run down and unkept. The room wasn't clean, had a broken nightstand, missing light bulbs, dirty floor, etc. The people staying/ living there didn't make us feel like we were in a safe area. When asked for a refund because we decided not to stay, they told me i had to go through Expedia, who then told me i would have to go through them directly. I will be filing a claim on my credit card to recoup the money.
Stayed 2 nights in Jul 2024

2/10 Terrible

William

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Bad Experience.
I did not stay at the Relax Inn.
Stayed 1 night in Jul 2024

2/10 Terrible

shirley

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
First of all the place was for homeless people and people on parole. The staff did not provide any things for the room. They charge more money only payable in cash. $135.00 I had to get another motel I did not want my family staying in that area. Please check your motels/hotels to see if they are safe. Is there any way of getting my money back? i would appreciate it
Stayed 1 night in May 2024

8/10 Good

Elsie

Stayed 1 night in May 2024

10/10 Excellent

Marion

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice over night stay... Exactly what I was looking for...
Stayed 1 night in Dec 2023

2/10 Terrible

Nancy, Sugar Hill

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Didn't like anything! Shabby place. Super poor! Noisy at 12:30AM called desk and was told to call 911!!! Really ! Horrible mgmt. Room needs a desparate TOTAL redo. Everything really old. Missing lite switch buttons. Terrible towels. This place has not seen an update in years. Chopped paint with 6 different colored coats of paint. This was once an EconoLodge and "Relax Inn" doesn't apply. New name needs to be the "No Sleep Inn". Should be removed from your hotel choices in Rome, NY until under new mgmt. and TOTAL tear down and rebuild is done.
Stayed 1 night in Nov 2023

10/10 Excellent

Ron

Stayed 1 night in Oct 2023

2/10 Terrible

Crystal

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a DSS prperty with tenants, hanging around outside. Very sketchy vibes. The furniture inside the room was stained and dirty or broken. Dusty holes in walls in need of several repairs walls are thin.
Stayed 1 night in Oct 2023

10/10 Excellent

Elsie

Liked: Staff & service, property conditions & facilities
Our room was really nice and the staff was great
Stayed 1 night in Oct 2023

2/10 Terrible

Kelsey

Disliked: Cleanliness, staff & service, property conditions & facilities
The staff was horrible made me pay $80 for my service dog they asked for her id and everything I will not be staying there ever again. It’s against the ADA to pay and to ask for ID. The room was dirty, they made us pay for extra towels when I said there was 2 of us
Stayed 4 nights in Oct 2023

2/10 Terrible

Alexis

Travelled with partner
Disliked: Property conditions & facilities
Roaches on the table , the bed was covered in stains … it was very awful experience.
Stayed 2 nights in Oct 2023

2/10 Terrible

Christopher

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
What a dump
This place is a dump. Stay anywhere else. Way over priced.
Stayed 1 night in Sep 2023

2/10 Terrible

Craig

Disliked: Cleanliness, property conditions & facilities
Didn’t stay here. Too intimidating.
Stayed 1 night in Sep 2023

2/10 Terrible

Billy

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The fact it has more dss people and cops here then wake up with all of these little tiny bugs crawling all over i will never book there again this place is disgusting
Stayed 1 night in Sep 2023

2/10 Terrible

Malaz

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

8/10 Good

Sylviane

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Sep 2023

8/10 Good

Jinette

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Good place to rest.
Stayed 2 nights in Aug 2023

8/10 Good

Thaddeus

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2023

2/10 Terrible

Jeramia

Travelled with family
Disliked: Amenities, property conditions & facilities
Bed bugs in our bed.
Stayed 1 night in Sep 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grossest place ever
It was truly unbelievable how dilapidated, dirty, and disgusting this motel was. From dodgy stains on the sheets and mattress protector, to broken furniture under the stairs, to non-working lights, we moved to a second room that wasn't much better. The floors were filthy, the bathroom tiles were breaking off at the edges, the electrical outlet box was coming out of the wall, and the sheets were clearly cheap consumer from Amazon, plus they were so heavily scented with detergent/softener that my skin started to itch within minutes. I guess I should be grateful they washed them recently? It's clear that this was formerly a budget motel that was never maintained when ownership changed. The manager didn't even care to be on premises when we checked out at 7:30 am. Honestly, a zoning inspector should take a second look at the place; it's a hazard.
Stayed 1 night in Aug 2023

8/10 Good

Joseph

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2023

2/10 Terrible

James

Disliked: Amenities
This place (Relax Inn) was so bad forfeited the cost and did not even check in.
Stayed 1 night in Aug 2023

2/10 Terrible

Joe

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Many questionable stains and a few things were broken. (The curtains, lock on the door, and sprinkler system). If I wasn't so desperate for a place to stay I would have left immediately. Unfortunately every hotel was booked within a 20 mile radius
Stayed 1 night in Aug 2023