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Smile Hotel - Utsunomiya Higashiguchi

3.0 star property

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Photo gallery for Smile Hotel - Utsunomiya Higashiguchi

Property entrance
Breakfast served
Laundry room
Breakfast served
Desk, blackout curtains, free WiFi, bed sheets

Reviews

7.4 out of 10
Good

Popular amenities

  • Breakfast available
  • Parking available
  • Housekeeping
  • Laundry
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
Higashi-Syukugo 3-2-2, Utsunomiya, Tochigi, 321-0953
  • Utsunoiya Futaarayama Jinja Shrine
    ‪4 min drive‬
  • Utsunomiya Central Park
    ‪5 min drive‬
  • Tochinoki Family Land
    ‪10 min drive‬

Room options

View all photos for Twin Room, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Triple Room, Smoking

Desk, blackout curtains, free WiFi, bed sheets

Triple Room, Smoking

  • 16 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Double Room, Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Double Room, Smoking

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Triple Room, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Triple Room, Non Smoking

  • 16 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Single Room, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Single Room, Non Smoking

  • 9 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Twin Room, Smoking

Desk, blackout curtains, free WiFi, bed sheets

Twin Room, Smoking

  • 18 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room, Non Smoking

Desk, blackout curtains, free WiFi, bed sheets

Standard Double Room, Non Smoking

  • 12 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Single Room, Smoking

Desk, blackout curtains, free WiFi, bed sheets

Single Room, Smoking

  • 9 sq m
  • Sleeps 1
  • 1 Large Single Bed

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Hotel MyStays Utsunomiya

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  • Restaurant
  • Air conditioning
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4.2 out of 5, Very good, (1084)
The price is CHF 43
for 1 room
includes taxes & fees
13 Apr - 14 Apr
Hotel MyStays Utsunomiya

About this property

Smile Hotel - Utsunomiya Higashiguchi

Hotel in Utsunomiya with 24-hour front desk and restaurant
A restaurant, self parking and coffee/tea in a common area are available at this hotel. WiFi in public areas is free. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site.
Smile Hotel - Utsunomiya Higashiguchi offers 86 air-conditioned accommodations with complimentary slippers and a hairdryer. LCD televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bidets and complimentary toiletries.

This Utsunomiya hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

During your stay at Smile Hotel - Utsunomiya Higashiguchi, you'll be within walking distance of Shinohara House. You'll find features such as free WiFi in public areas, plus a restaurant and breakfast (surcharge).
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a computer, laundry facilities and a lift
  • Just a 2-minute drive from Shinohara House and a few minutes from Utsunomiya Castle Ruins Park
There's a restaurant on site. A computer station is on site and WiFi is free in public spaces. Smile Hotel - Utsunomiya Higashiguchi also features a vending machine, coffee/tea in common area, and laundry facilities. For a fee, parking is available.

Smoking is allowed in designated areas at this 3-star Utsunomiya hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9 AM.
Smile Hotel - Utsunomiya Higashiguchi has a restaurant serving breakfast only.

Languages

Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (JPY 650 per day; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9 AM for a fee: JPY 900 per person
  • A restaurant
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Computer station

Accessibility

  • Lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 5:30 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 900 per person
  • Self-parking fee: JPY 650 per day (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Smile Hotel Utsunomiya
Smile Utsunomiya
Sky Hotel Utsunomiya
Smile Utsunomiya Higashiguchi
Smile Hotel Utsunomiya Higashiguchi
Smile Hotel Utsunomiya Higashi guchi
Smile Hotel - Utsunomiya Higashiguchi Hotel
Smile Hotel - Utsunomiya Higashiguchi Utsunomiya
Smile Hotel - Utsunomiya Higashiguchi Hotel Utsunomiya

Smile Hotel - Utsunomiya Higashiguchi Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 57 out of 316 reviews
Rating 8 - Good. 114 out of 316 reviews
Rating 6 - Okay. 112 out of 316 reviews
Rating 4 - Poor. 28 out of 316 reviews
Rating 2 - Terrible. 5 out of 316 reviews

7.2/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Tsuyoshi

Business traveller
The room nearby was noisy
Stayed 1 night in Nov 2024

6/10 Okay

Ashley

Disliked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

WING FOO

Travelled with family
Every is good except some smoking smell in corridor and in elevator
Stayed 1 night in Oct 2024

8/10 Good

Yi-Yin

Liked: Staff & service, property conditions & facilities
Friendly staffs.
Stayed 4 nights in Apr 2023

8/10 Good

HyunGoo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a nice trip
Stayed 1 night in Feb 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020

6/10 Okay

Kanshi

Liked: Cleanliness, staff & service
Regular business hotel
Overall your basic business hotel in Japan. Small rooms and no frills. I did hear that the breakfast buffet is worth the price. Not my first choice of hotels in Utsunomiya but in a pinch it will do.
Stayed 2 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Functional
Clean and functional. Was what I needed. Nothing amazing though and the hallway smelt badly of cigarettes.
Stayed 2 nights in Oct 2018

10/10 Excellent

Liang, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel!
Overall I'm very happy with the hotel. I will concede that it does seem like an older property, so some parts of it do seem a bit old-fashioned. But everything is very well maintained and works well.
Stayed 2 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient location and friendly staff
Stayed here for three weeks -- the staff was friendly and the room quiet and comfortable. The hotel is in a convenient location being nearby the main station, and with a supermarket + Daiso only two blocks away. Two blocks in a different direction is a large local park.
Stayed 16 nights in Mar 2018

8/10 Good

Patty, Thailand

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to Utsunomiya station & IZAKAYA
Although the check in time is too late in night, the hotel staff can be support. Close to Utsunomiya station and delicious IZAKAYA by walking.
Stayed 1 night in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The breakfast, a buffet, was very tasty and comfortable. It was helpful that there are a lot of plugs in the room. The toothbrush was too small to brush my teeth easily and sufficiently. Bath room was cramped to take a shower.
Stayed 4 nights in Sep 2017

6/10 Okay

Viv, Sydny, Australia

Small room, relatively close to the station
The bathtub width in the room is quite narrow so when having a shower your arms will touch the curtain and the wall. The price is cheap so if you only need somewhere to stay for a night and on a tight budget this place is OK.

4/10 Poor

Jeff, US

Liked: Staff & service
Disliked: Room comfort
Good value other than HORRIBLE bed
This is a budget business hotel, so expectations were not high. Room was relatively clean, but non-smoking room wasn't available. The breakfast area is TINY and only holds a few people. Our room included breakfast but we didn't have either day we were there as the breakfast area was always too full for 2 more people. Real problem is that the bed was miserable. I could actually feel individual springs through the top which stab you all night long. Did NOT get an acceptable sleep and I can't recommend this hotel for that reason.

8/10 Good

Melvyn, Singapore

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Business area hotel
Fairly quiet town with fairly good gyoza in the area

8/10 Good

eddie, singapore

Liked: Staff & service
Disliked: Property conditions & facilities
Average hotel
Difficult in communicating with front desk staff as they only speak Japanese.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

4/10 Poor

Yuya

Disliked: Cleanliness, amenities, property conditions & facilities
シャワーカーテン　タオルが臭かった
Stayed 1 night in Dec 2024

8/10 Good

Shinichiro

Stayed 1 night in Nov 2024

6/10 Okay

Uchimura

Business traveller
Liked: Staff & service
Stayed 1 night in Dec 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Satoshi

Stayed 1 night in Nov 2024

8/10 Good

Ryuta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service
シンプル
フロントスタッフが、極めて塩対応です。値段なりなので構いませんが、初めてのスマイルホテル利用だったため、意外でした。 部屋は、年季は入っているものの、清掃されていて気持ちよく過ごせました。 エレベーターが一機で狭いのと、空調が一括管理でした。 寒かっただったため、朝は暖房をつけたかったのですが、季節の変わり目だからか、暖房付かずでした。 価格なりと思います。
Stayed 1 night in Nov 2024

6/10 Okay

Voice

Stayed 1 night in Sep 2024