Holiday Inn Express Hotel & Suites Riverport Richmond by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Riverport Richmond by IHG

Exterior
Indoor pool, pool loungers
Indoor spa tub
Point of interest
Premium bedding, in-room safe, desk, blackout curtains

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot tub
  • Parking available
  • 24/7 front desk

Explore the area

Map
10688 No. 6 Road, Richmond, BC, V6W1E7
  • Riverport Sports and Entertainment Complex
    ‪5 min walk‬
  • Richmond Night Market
    ‪9 min drive‬
  • Steveston Village Historic Waterfront
    ‪13 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪18 min drive‬

Room options

Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom (Dining Area)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 2 Bedrooms

  • Sleeps 6
  • 2 King Beds and 1 Double Sofa Bed

Suite, 1 Bedroom, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 1 Queen Bed

Suite, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

Room (Specialty)

  • Sleeps 2
  • 1 Single Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Standard Room

  • Sleeps 2
  • 1 Single Bed

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom, Kitchen

  • Sleeps 6
  • 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom, Kitchen

  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Holiday Inn Express Hotel & Suites Riverport Richmond by IHG

Family-friendly hotel with free breakfast and fitness centre
Along with an indoor pool, this hotel has a fitness centre and a snack bar/deli. Free buffet breakfast and free WiFi in public areas are also provided. Other amenities include a 24-hour business centre, Access to hot tub and a business centre.
Holiday Inn Express Hotel & Suites Riverport Richmond by IHG offers 147 accommodations with a safe and free newspapers. Beds feature premium bedding. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit with a hydromassage showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

Children aged under 16 years old are not allowed in the fitness facility without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Holiday Inn Express Hotel & Suites Riverport Richmond by IHG gets high marks from our customers. During your stay, you're just a quick walk from Riverport Sports and Entertainment Complex. You'll find features such as free WiFi in public areas, plus an indoor pool and a gym.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Motorhome/coach/lorry parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, basketball and a playground
  • Guests have great things to say about the breakfast and the helpful staff
  • 9 minutes by car from Richmond Night Market and 14 minutes from Tsawwassen Mills
Holiday Inn Express Hotel & Suites Riverport Richmond by IHG offers its guests an indoor pool, Access to hot tub, and a fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and meeting rooms are available. Event space at this hotel measures 1204 square feet (112 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the family-friendly Holiday Inn Express Hotel & Suites Riverport Richmond by IHG.

Smoking is allowed in designated areas at this Richmond hotel.

Guests are served a free buffet breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Filipino, French, Hindi, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • RV/bus/lorry parking (surcharge) on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Snack bar/deli

Things to do

  • Basketball
  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Playground
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,204 square feet of conference space
  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • Picnic area
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways (66 centimetre high)
  • Lift (64 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: CAD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 4 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Riverport Richmond
Holiday Inn Express Riverport Richmond
Holiday Inn Hotel Riverport
Holiday Inn Riverport
Holiday Inn Express Hotel Suites Riverport Richmond
Holiday Inn Express Hotel Suites Riverport Richmond
Holiday Inn Express Hotel Suites Riverport Richmond by IHG
Holiday Inn Express Hotel Suites Riverport Richmond an IHG Hotel

Holiday Inn Express Hotel & Suites Riverport Richmond by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1070 out of 1925 reviews
Rating 8 - Good. 509 out of 1925 reviews
Rating 6 - Okay. 177 out of 1925 reviews
Rating 4 - Poor. 79 out of 1925 reviews
Rating 2 - Terrible. 90 out of 1925 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Dan, Kent

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Chevy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

nancy

Good
Stayed 1 night in Jan 2025

10/10 Excellent

Jennifer

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always stay here, great location and staff!
Stayed 2 nights in Jan 2025

10/10 Excellent

Lady Venessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

6/10 Okay

Olivia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Disliked: Cleanliness
Our room had a jet tub that needed some deep cleaning, along with the shower had what looked like rust or mold. Also when packing up my husband found an adult toy behind the nightstand, which made me question the cleaning practices Also the room lights flickered everytime we turned them on. Overall the staff was very nice and welcoming.
Stayed 3 nights in Jan 2025

8/10 Good

graeme

Liked: Cleanliness
Stayed 1 night in Jan 2025

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Christine Jenhil, Saskatoon

Liked: Cleanliness, staff & service
Stayed 2 nights in Jan 2025

10/10 Excellent

Amrik

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful service
Stayed 1 night in Dec 2024

10/10 Excellent

Mallory

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
always a good stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Mallory

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay
Stayed 2 nights in Jan 2025

8/10 Good

Deren, Victoria

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was close to where I had to work.
Stayed 1 night in Jan 2025

6/10 Okay

Samiah

Travelled with group
Liked: Cleanliness, staff & service, amenities
We had a pleasant stay. The staff were helpful and friendly. They gave good recommendations. The property is older but is maintained well.
Stayed 2 nights in Jan 2025

10/10 Excellent

Cherie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Mohsen

Liked: Cleanliness, staff & service, property conditions & facilities
It was worth the price.
Stayed 2 nights in Jan 2025

8/10 Good

Janet

Cost

Great experience and very pleasant spend helpful staff.
Stayed 4 nights in Dec 2024

8/10 Good

Hope

Stayed 1 night in Jan 2025

10/10 Excellent

James

Stayed 1 night in Jan 2025

6/10 Okay

Jaidiby

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
We had a special time as a family, but if we had the chance, we would choose a different hotel within the same category and price range. The positives: The friendliness of the staff, especially at the front desk. The beds are very comfortable, and the rooms are generally cozy (although we noticed a smell of humidity or unwashed carpet) The location is very convenient if you are visiting Vancouver. The breakfast is excellent, It would be ideal to extend the hours until at least 11 a.m., considering many guests are on vacation. What we didn’t like: 1. Pool and jacuzzi The excessive chlorine was overwhelming. This was disappointing, as the pool and jacuzzi were our main reasons for choosing the hotel. The experience wasn’t enjoyable: our daughter’s and my sister-in-law’s hair became completely dried out. Since they both have light-colored hair, they were affected the most. Additionally, the pool was too cold, while the jacuzzi was excessively hot, making it difficult to enjoy. 2. Room cleanliness Although the housekeeping staff was friendly, the cleaning was subpar. They only made the beds but didn’t thoroughly clean the bathroom or other areas. We noticed mold in one corner of the tub, rust at its base, and the mirror was never cleaned. 3. Lack of options for kids This hotel isn’t designed for families with children. When it rains (which is common in Vancouver), adding a play area, a ping-pong table, or an air hockey table would make the experience much better. Thanks!
Stayed 11 nights in Dec 2024

10/10 Excellent

Karandeep

Stayed 1 night in Dec 2024

8/10 Good

Samantha

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only reason for only 4 stars was the lack of gluten free options for breakfast and that coffee was not available outside of breakfast. Many other hotels have moved to all day coffee and it's a huge benefit.
Stayed 3 nights in Jan 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is awesome for families. It's clean, has free parking, and includes breakfast! It puts parents mind at ease. Staff are friendly and helpful. We will return on our next trip to the main land.
Stayed 1 night in Jan 2025

8/10 Good

Dennis

Stayed 3 nights in Jan 2025