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the DOUGLAS, Autograph Collection

5.0 star property
VIP Access

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Photo gallery for the DOUGLAS, Autograph Collection

Suite, 2 Bedrooms, Fireplace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Lobby
2 bars/lounges, brewpub
Suite, 1 Bedroom | Living area | 55-inch LCD TV with satellite channels, TV, Netflix
2 bars/lounges, brewpub

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Bar
  • Gym
  • Room service

Explore the area

Map
45 Smithe Street, Vancouver, BC, V6B 0R3
  • BC Place Stadium
    ‪3 min walk‬
  • Rogers Arena
    ‪7 min walk‬
  • Science World
    ‪17 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪30 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Suite, 1 Bedroom, City View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, City View

  • 111 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View, Corner

Room, 1 King Bed, Corner | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, View, Corner

  • 35 sq m
  • Park view
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed, View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, View

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, View

Room, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, View

  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, View

  • 204 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Bedrooms, Fireplace

Suite, 2 Bedrooms, Fireplace | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Bedrooms, Fireplace

  • 204 sq m
  • City view
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living area | 55-inch LCD TV with satellite channels, TV, Netflix

Suite, 1 Bedroom

  • 172 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Suite, 2 Bedrooms | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

JW Marriott Parq Vancouver

  • Hot tub
  • Spa
  • Pet-friendly
  • Free WiFi
4.6 out of 5, Wonderful, (1000)
The price is CHF 241
for 1 room
includes taxes & fees
23 Apr - 24 Apr
JW Marriott Parq Vancouver

About this property

the DOUGLAS, Autograph Collection

Art Deco hotel with 2 restaurants and full-service spa
Along with 2 restaurants, this smoke-free hotel has a full-service spa and a casino. WiFi in public areas is free. Other amenities include 2 bars/lounges, a 24-hour fitness centre and a steam room. Housekeeping is available on request.
The DOUGLAS, Autograph Collection offers 188 accommodations with espresso makers and a safe. 55-inch LCD televisions come with premium satellite channels and Netflix. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

This Vancouver hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Microwaves, fridges and in-room massages can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include Access to hot tub, a steam room and a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Spa by JW has 6 treatment rooms, including rooms for couples. Services include facials, body scrubs, body treatments and manicures and pedicures. The spa is equipped with a steam room.

The spa is open selected days. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the helpful staff at the DOUGLAS, Autograph Collection. During your stay, you're just a quick walk from BC Place Stadium. Features include free WiFi in public areas, plus 2 restaurants and 2 bars. Some of the pet-friendly amenities that this property offers include food and water bowls and litter trays.
  • Free Wi-Fi in some public areas
  • Enjoy seafood with garden views at The Victor, one of the property's 2 restaurants and 2 bars/lounges
  • Full breakfast served daily for a fee
  • WiFi for a fee
  • Valet parking and self-parking available for a fee
  • Treat yourself to manicures and pedicures, massages or body scrubs at Spa by JW
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym and a steam room
  • Just a 3-minute walk from BC Place Stadium and 7 minutes on foot from Rogers Arena
  • Dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls and litter trays
The DOUGLAS, Autograph Collection offers its guests a full-service spa, Access to hot tub, and a steam room. There are 2 restaurants on site, along with a coffee shop/cafΘ. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 13 meeting rooms. Event space at this hotel measures 23067 square feet (2143 square metres) and includes a conference centre. A casino, a 24-hour fitness centre, and spa services are also featured at the luxury the DOUGLAS, Autograph Collection. For a fee, parking is available.

This 5-star Vancouver hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 5:00 AM to 11:30 AM.
The Victor – Overlooking the garden, this steakhouse specialises in seafood and serves brunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). Happy hour is offered.
D/6 Bar & Lounge – Overlooking the garden, this bar specialises in local cuisine and serves lunch, dinner and light fare. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered. Open selected days.
Honey Salt – This restaurant specialises in local cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Le Doux Ciel – This café specialises in Italian cuisine and only serves light fare. Open daily.
BC Kitchen – This brewpub specialises in local cuisine and only serves dinner. Happy hour is offered. Open daily.
Late-night fare is available from 24-hour room service.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (CAD 14.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Covered parking on site (CAD 50 per day; includes in/out privileges)
  • Covered valet parking on site (CAD 55 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 5:00 AM to 11:30 AM for a fee: CAD 40 for adults and CAD 40 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Private picnics

Restaurants on site

  • BC Kitchen
  • D/6 Bar & Lounge
  • Honey Salt
  • Le Doux Ciel
  • The Victor

Things to do

  • 24-hour gym
  • 600 slot machines
  • 63 gaming tables
  • Bicycle tours
  • Billiards/pool table
  • Casino (72,000 square foot of space)
  • Evening entertainment
  • Full-service spa
  • Hot tub
  • Private wine tours
  • Steam room

Family friendly

  • Free cot
  • Microwave on request
  • Refrigerator on request

Conveniences

  • 24-hour front desk
  • ATM
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 13 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (23,067 square foot of space)

Outdoors

  • Garden

Full-service spa

  • 6 treatment rooms
  • Body scrubs
  • Couples treatment rooms
  • Facials
  • In-room massages
  • Manicures/pedicures
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 20 accessible parking spaces
  • Assistive listening devices in meeting rooms
  • Front entrance ramp
  • Grab bar near toilet (79 centimetre high)
  • Lift (102 centimetre wide door)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (119 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium satellite channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Espresso maker
  • Free bottled water
  • Meal delivery service
  • Microwave on request
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 1 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls and litter trays are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 78.75 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per accommodation, per day
  • 1.259 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 40 for adults and from CAD 40 for children
  • Fee for in-room wireless Internet: CAD 14.95 per day (rates may vary)
  • Covered self-parking fee: CAD 50 per day (in/out privileges)
  • Valet parking fee: CAD 55 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 78.75 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve cots/infant beds and rollaway/extra beds
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

DOUGLAS Autograph Collection Hotel Vancouver
DOUGLAS Autograph Collection Hotel
DOUGLAS Autograph Collection Vancouver
DOUGLAS Autograph Collection
the DOUGLAS, Autograph Collection Hotel
the DOUGLAS, Autograph Collection Vancouver
the DOUGLAS, Autograph Collection Hotel Vancouver

the DOUGLAS, Autograph Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 511 out of 686 reviews
Rating 8 - Good. 99 out of 686 reviews
Rating 6 - Okay. 44 out of 686 reviews
Rating 4 - Poor. 18 out of 686 reviews
Rating 2 - Terrible. 14 out of 686 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Colby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So amazing!
Stayed 1 night in Jan 2025

10/10 Excellent

Waikit

Stayed 4 nights in Dec 2024

10/10 Excellent

Beverly

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

VIRANONG, Auburn

Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Drago

Liked: Cleanliness, staff & service, property conditions & facilities
Best stay in Vancouver!
Stayed 1 night in Dec 2024

10/10 Excellent

Stephanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve stayed in a lot of hotels in Vancouver and this is one of the best ones in terms of service and cleanliness.
Stayed 2 nights in Dec 2024

10/10 Excellent

Mandeep

Stayed 1 night in Dec 2024

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Siding

Liked: Cleanliness, staff & service, property conditions & facilities
Close to poker room
Stayed 2 nights in Dec 2024

10/10 Excellent

N I

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Wesley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for a Staycay!
My siblings and I booked this hotel for my parents for their 40th wedding anniversary. They absolutely loved it including the dining options such as The Victor. They said the room was beautiful, clean and comfortable.
Stayed 1 night in Dec 2024

10/10 Excellent

Rei

Stayed 1 night in Dec 2024

10/10 Excellent

Kristina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Ajay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

8/10 Good

P

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing visuals of city
Stayed 1 night in Oct 2024

6/10 Okay

Pete

Stayed 1 night in Dec 2024

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Shocked and disappointed
We were to get free breakfast but the hotel insisted that Hotels.com made an error. A top class hotel would have taken care of this discrepancy. Douglas did not and frankly we were shocked and amazed that they would simply pass the issue to the customer to deal with Hotels.com.
Stayed 1 night in Dec 2024

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice Place
Stayed 2 nights in Aug 2024

10/10 Excellent

Benjamin

Stayed 2 nights in Nov 2024

6/10 Okay

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Limited acess to restaurant and bars due to 4 days of private events
Stayed 4 nights in Nov 2024

10/10 Excellent

Darrell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location next to BC Place and Rogers Arena and in the heart of downtown Vancouver. Super nice staff.
Stayed 4 nights in Nov 2024