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The Sutton Place Hotel Vancouver

4.5 star property
VIP Access

Choose dates to view prices

Photo gallery for The Sutton Place Hotel Vancouver

Exterior
Grand Suite, 1 King Bed (Sofa bed, Wet Bar) | Premium bedding, minibar, in-room safe, desk
Winery
Lobby
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Bar
  • Room service

Explore the area

Map
845 Burrard St, Vancouver, BC, V6Z2K6
  • Vancouver Convention Centre
    ‪11 min walk‬
  • Canada Place Cruise Ship Terminal
    ‪12 min walk‬
  • Canada Place
    ‪13 min walk‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪28 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Premium Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Premium Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Premium Room, 2 Queen Beds

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 1 King Bed

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Sutton)

Premium bedding, minibar, in-room safe, desk

Room, 1 King Bed (Sutton)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room, 2 Queen Beds

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed (Sofa bed, Wet Bar)

Executive Suite, 1 King Bed (Sofa bed, Wet Bar) | Premium bedding, minibar, in-room safe, desk

Executive Suite, 1 King Bed (Sofa bed, Wet Bar)

  • 31 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Grand Suite, 1 King Bed (Sofa bed, Wet Bar)

Grand Suite, 1 King Bed (Sofa bed, Wet Bar) | Premium bedding, minibar, in-room safe, desk

Grand Suite, 1 King Bed (Sofa bed, Wet Bar)

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds (Sutton)

Premium bedding, minibar, in-room safe, desk

Room, 2 Queen Beds (Sutton)

  • 21 sq m
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Premium bedding, down duvets, pillow-top beds, in-room safe

Hyatt Regency Vancouver

  • Pool
  • Hot tub
  • Spa
  • Pet-friendly
4.7 out of 5, Exceptional, (2327)
The price is CHF 266
for 1 room
includes taxes & fees
16 May - 17 May
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About this property

The Sutton Place Hotel Vancouver

Eco-certified hotel with full-service spa and fitness centre
Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a fitness centre, a bar/lounge and a 24-hour business centre are on-site. Housekeeping is available on request.
The Sutton Place Hotel Vancouver offers 397 accommodations with minibars and a safe. Beds feature premium bedding. 42-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes and designer toiletries.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Microwaves, hypo-allergenic bedding and hairdryers can be requested. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa, Vida Spa. Services include massages. The spa is equipped with a sauna. The spa is open selected days.
Our customers tell us that they can't get enough of the sightseeing around The Sutton Place Hotel Vancouver. During your stay, you're just a quick walk from Robson Street. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Treat yourself to massages at Vida Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have really good things to say about the accommodation, from the comfy beds and cleanliness to the overall comfort and spaciousness
  • Steps from Robson Street and 11 minutes on foot from Vancouver Convention Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Sutton Place Hotel Vancouver offers its guests a full-service spa, an indoor pool, and Access to hot tub. Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, a meeting room, and limo/town car service. Event space at this hotel measures 800 square feet (74 square metres) and includes conference space. A fitness centre, spa services, and multilingual staff are also featured at the eco-certified The Sutton Place Hotel Vancouver. For a fee, parking is available.

This Vancouver hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Boulevard Kitchen – This restaurant serves brunch, lunch and dinner. Guests can enjoy drinks at the bar. Happy hour is offered.
Gerard Lounge – On-site bar. Open daily.
Room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, French, Japanese, Korean, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Parking on site (CAD 55 per night; includes in/out privileges)
  • Valet parking on site (CAD 70 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: CAD 15 to 38 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Boulevard Kitchen
  • Gerard Lounge

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Microwave on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 800 square feet of conference space
  • Meeting room

Outdoors

  • Pool loungers

Full-service spa

  • Massage
  • Sauna
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer (on request)
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Microwave on request
  • Minibar
  • Room service

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For reservations of five nights or more, the credit card on file will be pre-authorized immediately after booking, where payment for the stay will be made on-site instead of at the time of booking.

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation, per night (maximum CAD 175 per stay)
  • Maximum 2 (weight limit: 50 lb per pet)
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately CAD 15 to 38 per person
  • Self-parking fee: CAD 55 per night (in/out privileges)
  • Valet parking fee: CAD 70 per day (in/out privileges)
  • Pet fee: CAD 40 per accommodation, per night (maximum CAD175 per stay)
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hotel Sutton Place
Hotel Sutton Place Vancouver
Sutton Place Hotel
Sutton Place Hotel Vancouver
Sutton Place Vancouver
Sutton Place Vancouver Hotel
Vancouver Hotel Sutton Place
Vancouver Sutton Place
Vancouver Sutton Place Hotel
The Sutton Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel
The Sutton Place Hotel Vancouver Vancouver
The Sutton Place Hotel Vancouver Hotel Vancouver

The Sutton Place Hotel Vancouver Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 2141 out of 3126 reviews
Rating 8 - Good. 586 out of 3126 reviews
Rating 6 - Okay. 213 out of 3126 reviews
Rating 4 - Poor. 105 out of 3126 reviews
Rating 2 - Terrible. 81 out of 3126 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always nice staying here. Great location, clean rooms and friendly staff. Enjoyed the lounge at the end of the day. Nice vibe and energy but not too loud that you couldn't have a conversation.
Stayed 2 nights in Jan 2025

6/10 Okay

Alex

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
I had booked a room for a night planning to arrive early the following morning with my family to get to sleep after our overnight flight. I phoned ahead and let them know we wouldn’t be there until the following morning so that they wouldn’t give our room away. When we arrived, surprise, they had given our room away and offered us an “upgrade” to an old apartment in the other building. I let them know this was not satisfactory so after waiting 6 hours for our desired room to be vacated and cleaned we were accommodated. The staff were friendly and understanding but the experience left me sour. Other than that it’s a very nice hotel.
Stayed 4 nights in Jan 2025

10/10 Excellent

Per-Erik

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Mizuki

Stayed 1 night in Jan 2025

10/10 Excellent

Gregory

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked my check which was fast and early. I also got a room upgrade and the room was very comfortable and cleaned everyday.
Stayed 4 nights in Jan 2025

10/10 Excellent

Robert

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location for for downtown Vancuver
Stayed 3 nights in Jan 2025

10/10 Excellent

Nancy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and experience overall
Stayed 3 nights in Jan 2025

10/10 Excellent

tara

Liked: Cleanliness, staff & service, property conditions & facilities
lovely hotel, spent my friends birthday here and we all had a fantastic stay, staff is friendly, room was spectacular, service was excellent!
Stayed 1 night in Jan 2025

8/10 Good

Danny

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location
Stayed 2 nights in Jan 2025

8/10 Good

Robert, Fort St. John

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, nice and easy to walk around downtown
Stayed 2 nights in Jan 2025

8/10 Good

Nikki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and staffs
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Tharaka Pati

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 2 nights in Jan 2025

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
I love Asian food. Not enough Asian restaurants around, but obviously, no fault of the hotel. Hotel is top notch, rooms are clean, service is excellent. Highly recommend.
Stayed 4 nights in Jan 2025

10/10 Excellent

CAMERON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Patricia

Stayed 1 night in Jan 2025

10/10 Excellent

Alicia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 6 nights in Jan 2025

10/10 Excellent

Juan-Luis

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Young

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Stayed 2 nights in Jan 2025

10/10 Excellent

Lanny

Stayed 1 night in Jan 2025

4/10 Poor

Cristina

Travelled with family
Disliked: Staff & service, amenities
Customer desk rude when we checkout she ask if we have any complains and start yapping and didn’t hear any of our complains! And we didn’t received our food voucher per stay won’t coming back this hotel at all!!!
Stayed 2 nights in Jan 2025

10/10 Excellent

Kori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredibly friendly staff! Everyone we interacted with were genuinely happy, friendly and helpful. It really made our stay extra special with how nice we were treated. Great spot. Will plan to stay here again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Tavis

Stayed 2 nights in Dec 2024

10/10 Excellent

Jo-Anne and Sam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff and managers!! Restaurant was great!
Stayed 4 nights in Jan 2025