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Hotel Dona Palace

4.0 star property

Choose dates to view prices

your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hotel Dona Palace

Executive Suite | Private spa tub
View from property
Front of property
Junior Suite | Premium bedding, minibar, in-room safe, desk
Aerial view

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
    Bar
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
San Marco 391, Venice, VE, 30124
  • St. Mark's Square
    1 min walk
  • St. Mark's Basilica
    2 min walk
  • St Mark's Campanile
    3 min walk
  • Venice (VCE-Marco Polo)
    127 min walk

Room options

View all photos for Royal Suite

Royal Suite | Premium bedding, minibar, in-room safe, desk

Royal Suite

  • 52 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Exclusive Suite (Duchessa)

Exclusive Suite (Duchessa) | Premium bedding, minibar, in-room safe, desk

Exclusive Suite (Duchessa)

  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Executive Suite

Executive Suite | Premium bedding, minibar, in-room safe, desk

Executive Suite

  • 40 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Single Room

Single Room | Premium bedding, minibar, in-room safe, desk

Single Room

  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Junior Suite (Comfort)

Junior Suite (Comfort) | Premium bedding, minibar, in-room safe, desk

Junior Suite (Comfort)

  • 40 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Premium bedding, minibar, in-room safe, desk

Classic Double Room

  • 15 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Junior Double or Twin Room

Junior Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Junior Double or Twin Room

  • 30 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Suite (Classic)

Junior Suite (Classic) | Premium bedding, minibar, in-room safe, desk

Junior Suite (Classic)

  • 30 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

View all photos for Comfort Suite

Comfort Suite | Premium bedding, minibar, in-room safe, desk

Comfort Suite

  • 50 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

  • 30.0 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Junior Double or Twin Room

Junior Double or Twin Room | Premium bedding, minibar, in-room safe, desk

Junior Double or Twin Room

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

  • 28 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds

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Room
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Pet-friendly
Free WiFi
Air conditioning
Breakfast available
4.6 out of 5, Wonderful, (570)
The price is CHF 197
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About this property

Hotel Dona Palace

Historic Venice hotel in Venice City Center with a 24-hour front desk
A bar/lounge, a snack bar/deli and coffee/tea in a common area are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and a 24-hour front desk are on-site.
Hotel Dona Palace offers 27 accommodations with minibars and a safe. Beds feature premium bedding. LCD televisions come with satellite channels. Bathrooms include bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include an iron/ironing board.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Hotel Dona Palace. During your stay, you're just a quick walk from St. Mark's Square. Features include free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Relax with a drink at the cocktail bar
  • Full breakfast served daily for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • Steps from St. Mark's Square and St. Mark's Basilica
There's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A library, a terrace, and multilingual staff are also featured at the historic Hotel Dona Palace.

This 4-star Venice hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 11 AM.
VENIXINO – On-site cocktail bar.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Daily full breakfast available 7:30 AM to 11 AM for a fee: EUR 15 for adults and EUR 15 for children
  • A bar/lounge
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • VENIXINO

Family friendly

  • Babysitting (surcharge)
  • Cot (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service

Outdoors

  • Garden
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 5 floors
  • Built in 2004
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • LCD TV with cable/satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Free daily newspapers
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
Guests staying more than 1 night may be required to change guestrooms during their stay.
On certain dates of the year, visitors must pay an access fee of EUR 5 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates and request an exemption, visit cda.comune.venezia.it.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for EUR 90.0 per night.
  • Cots (infant beds) are available for EUR 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January - 31 January, EUR 3.10 per person, per night for adults; EUR 1.60 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February - 31 December, EUR 4.50 per person, per night for adults; EUR 2.20 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 15 for adults and from EUR 15 for children
  • Crib (infant bed) fee: EUR 25.0 per day
  • Rollaway bed fee: EUR 90.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
In winter, the use of the outdoor spa tub in the Executive Suite room type, will depend on weather conditions.
Property Registration Number IT027042AIBCLRQXOK

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Dona Hotel
Dona Palace
Dona Palace Hotel
Dona Palace Venice
Hotel Dona
Hotel Dona Palace
Hotel Dona Palace Venice
Hotel Dona Palace Hotel
Hotel Dona Palace Venice
Hotel Dona Palace Hotel Venice

Hotel Dona Palace Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 544 out of 1001 reviews" "
Rating 8 - Good. 340 out of 1001 reviews" "
Rating 6 - Okay. 79 out of 1001 reviews" "
Rating 4 - Poor. 21 out of 1001 reviews" "
Rating 2 - Terrible. 17 out of 1001 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
Stayed 1 night in Aug 2024

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay, highly recommended.
First time to Venice, such a great place to visit. Loved the hotel, lovely room clean and tidy. Slept very well. Great staff, location and service. Very much recommended and look forward to coming again very soon.
Stayed 1 night in Jul 2024

10/10 Excellent

Kimberly

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property right on a canal! Staff was so accomodating and pleasant.
Stayed 2 nights in Jul 2024

10/10 Excellent

Ivonne

Stayed 1 night in May 2024

10/10 Excellent

JoAnnie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Venecia
Super service. Friendly and helpful staff.
Stayed 3 nights in May 2024

10/10 Excellent

dennis, humble

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very nice hotel with everything around it, shops and restaurant's. Would highly recommend.
Stayed 1 night in Apr 2024

10/10 Excellent

Dorothy, Elland

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024

10/10 Excellent

Silvina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location, charming property, great service and breakfast.
Stayed 1 night in Feb 2024

10/10 Excellent

Nanette Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second time at Dona Palace Hotel in Venice Italy and I must say each time I am amazed at how flawlessly managed it is. My room was "home away from home" in every aspect. I love their bed sheets! Grande place and very comfortable in every manner. Thank you for making my visit to Venice so enjoyable.
Stayed 2 nights in Feb 2024

10/10 Excellent

Mayerling

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great and the staff are absolutely amazing.
Stayed 2 nights in Feb 2024

8/10 Good

Mohammad Farouk

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous, comfortable stay
Fabulous from entering the foyer, beautiful surroundings. desk staff, helpful and friendly. luggage immediately taken to our room. Our room number 45 was big, bath, two sinks, lots of toiletries. Air conditioning, huge comfortable bed. Breakfast was incredible, again staff attentive and friendly. We have been visiting Venice seven years, best hotel we have been in.
Stayed 3 nights in Nov 2023

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
We had a canal view and it was very beautiful Central to all the main spots to see Very friendly staff, very helpful with directions and connecting pick ups Very good breakfast too I will go back again if ever if ever in Venice again
Stayed 1 night in Oct 2023

8/10 Good

Gail

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely little boutique hotel. Breakfast room and small bar area are charming. Rooms are comfortable and roomy. Staff is pleasant but could smile more:-)
Stayed 2 nights in Oct 2023

8/10 Good

Judy, Laguna Hills

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed our stay, and the location was very convenient to plaza Santa Marco. The only downfall was the bathroom grout had some mold in the shower area. The staff was very nice, and the room was roomy and clean otherwise.
Stayed 2 nights in Oct 2023

10/10 Excellent

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
This is s very nice hotel, and I was quite comfortable here. The breakfast room, bar, patio, and terrace were very nice. Elia, in the bar was a great bartender. He made me something quite tasty. I would certainly stay here again if I wanted to be in the very busy area of San Marco.
Stayed 4 nights in Oct 2023

10/10 Excellent

William H

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2023

10/10 Excellent

Dennis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Amazing stay from check in to check out four days later. Front desk is outstanding in being so helpful during our stay, especially Stephnie.
Stayed 4 nights in Oct 2023

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Lovely suite. Charming garden overlooking canal.
Stayed 3 nights in Oct 2023

10/10 Excellent

Margot

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good experience and nice roof terrace. However, the picture representing the suite we booked is confusing, as the room looked totally different with low ceilings and modern decor, which was fine, but not what you expect from the photo.
Stayed 1 night in Oct 2023

10/10 Excellent

Marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel, excellent location. Gorgeous room! Overall very nice and was very clean. One of your concierges gave me an excellent recommendation for a more authentic restaurant that was more for locals. Thank you for giving me a great experience in Venice by having such lovely accommodations.
Stayed 3 nights in Oct 2023

10/10 Excellent

DONG HONG

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Afsaneh

Travelled with group
We were at the hotel a few hours early, but the reception was very helpful and nice and they accommodate us.
Stayed 1 night in Oct 2023

10/10 Excellent

Kathryn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We would definitely stay here again. Great location, service and breakfast was delicious.
Stayed 2 nights in Oct 2023

10/10 Excellent

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay!
Perfect location for St Mark's Square! Lovely outdoor seating area beside canal. A rarity in Venice. Front Desk staff were extremely helpful. Overall, a perfect stay at Dona Palace! Thank you Dona Palace!
Stayed 3 nights in Oct 2023