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Hotel Acuario de Veracruz

3.0 star property

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Photo gallery for Hotel Acuario de Veracruz

Outdoor pool, pool umbrellas
Reception
Desk, blackout curtains, bed sheets
Exterior
Interior

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Room service
  • Laundry
  • 24/7 front desk
  • Parking included
  • Air conditioning

Explore the area

Map
Velencia No. 225, Col. Ignacio Zaragoza, Veracruz, VER, 91910
  • Veracruz Aquarium
    ‪15 min walk‬
  • Plaza Las Americas Shopping Mall
    ‪5 min drive‬
  • World Trade Center Veracruz
    ‪6 min drive‬
  • Veracruz, Veracruz (VER-General Heriberto Jara Intl.)
    ‪13 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

Desk, blackout curtains, bed sheets

Standard Room, 1 King Bed

  • 20 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Double Beds

Desk, blackout curtains, bed sheets

Standard Double Room, 2 Double Beds

  • 20 sq m
  • Sleeps 6
  • 2 Double Beds

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The price is CHF 24
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includes taxes & fees
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About this property

Hotel Acuario de Veracruz

Colonial hotel with 24-hour front desk and outdoor pool
This smoke-free hotel features an outdoor pool, a conference centre and conference space. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a 24-hour front desk and a computer station are on-site.
Hotel Acuario de Veracruz offers 125 accommodations with blackout curtains. Cable televisions are provided.

Bathrooms include a shower. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool.

Children aged under 3 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Hotel Acuario de Veracruz, you're just a quick walk from Villa del Mar Beach. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance, a porter and luggage storage
  • Just a 2-minute drive from Veracruz Aquarium and a few minutes from Veracruz Harbour
As a guest of Hotel Acuario de Veracruz, you'll find an outdoor pool, a vending machine, and tour/ticket assistance. A computer station is on site and WiFi is free in public spaces. The business-friendly Hotel Acuario de Veracruz also features laundry facilities, room service (during limited hours), and a front desk safe. Limited free parking is available on a first-come, first-served basis.

This 3-star Veracruz hotel is smoke free.

Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Things to do

  • Outdoor pool

Family friendly

  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference centre
  • Meeting room

Outdoors

  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1982
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Private bathroom
  • Shower
  • Soap
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Mobile key entry
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 1 PM
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Acuario Hotel
Acuario Veracruz
Hotel Acuario
Hotel Acuario Veracruz
Acuario De Veracruz Veracruz
Hotel Acuario de Veracruz Hotel
Hotel Acuario de Veracruz Veracruz
Hotel Acuario de Veracruz Hotel Veracruz

Hotel Acuario de Veracruz Reviews

Reviews

6.2
Rating 10 - Excellent. 60 out of 340 reviews
Rating 8 - Good. 68 out of 340 reviews
Rating 6 - Okay. 93 out of 340 reviews
Rating 4 - Poor. 62 out of 340 reviews
Rating 2 - Terrible. 57 out of 340 reviews

6.2/10

Cleanliness

6.6/10

Staff & service

6.0/10

Amenities

5.4/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

2/10 Terrible

Lizeth

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very dirty. There was a leak in the bathroom and no hot water. There was no soap in the bathroom. The floors, the toilet, and the shower were messy. Also, the elevator wasn’t working so we had to take the stairs just to the second floor but it is a tall building not sure if it has 6 or seven floors. The hotel is in a great location but not worth it for the high price.
Stayed 2 nights in Dec 2024

10/10 Excellent

Renato

Liked: Amenities
Stayed 1 night in Sep 2024

2/10 Terrible

Alberto

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Si pueden hospedarse en otro hotel haganlo no tienen wi-fi en las habitaciones y tampoco cuentan con servicio a la habitacion como se describe en la pagina cuando haces la reservacion.
Stayed 2 nights in Mar 2024

6/10 Okay

Verified traveller

Liked: Staff & service

It does the job

Staff was helpful I thing the rooms should have more towels. That was the only bad part. Everything else was good
Stayed 1 night in Feb 2018

6/10 Okay

Verified traveller

Disliked: Room comfort

2/10 Terrible

esteban, pantoja

Disliked: Cleanliness, property conditions & facilities, room comfort

Close to beach

Not good at the time when i got there no rooms abailable they send us to another hotel too far away. Terrible experience.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were comfortable in a room in front of the pool. The room is a little outdated, however they did have AC (a must in Veracruz) and it is not to far from the aquarium. However it is a long walk under the sun to get to the malecón. Just get a cab from two blocks down and be there in no time if there is no traffic (and it's pretty cheap). The buffet was really good.

8/10 Good

Nicoleto

Liked: Cleanliness, room comfort
Disliked: Staff & service

Good value for money

Good value but 6 km down the beach from the main downtown action.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

6/10 Okay

Refugio, Tlaxcala

Travelled with family
No cambian las toallas, ni las sábanas ni fundas de las almohadas
Stayed 4 nights in Feb 2025

4/10 Poor

Iliana.

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Es un lugar muy descuidado no servía la puerta del baño, la alberca muy sucia, los muebles de la habitación muy viejos olía mal.
Stayed 1 night in Feb 2025

2/10 Terrible

jose a

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
En su momento quiza hace 30 años debi de haber sido un gratisimo hotel estuve el pasado puente del 5 de febrero..tres noches in agua caliente, el elevado esta de adorno -no sirve quien sabe desde cuando- no hay telefonos en las habitaciones. Imposible comunicarse con recepcion haya que subir y bajar por unas escalera del asco.NO LO RECOMIENDO HAGANME CASO...
Stayed 3 nights in Jan 2025

8/10 Good

Vicen Antonio

Liked: Staff & service, property conditions & facilities
Todo excelente
Stayed 3 nights in Feb 2025

10/10 Excellent

EMMANUEL JESUS

Stayed 3 nights in Jan 2025

8/10 Good

Irene

Liked: Cleanliness, staff & service, property conditions & facilities
El único inconveniente, es que no había agua caliente, pero en las instalaciones, el servicio y la comodidad excelente
Stayed 2 nights in Feb 2025

2/10 Terrible

ALICIA

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Las instalaciones demasiado viejas y no servían los baños
Stayed 2 nights in Feb 2025

8/10 Good

LUZ EMELIA

Liked: Staff & service
Lo único malo es que no había agua caliente
Stayed 1 night in Feb 2025

8/10 Good

Alan de Jesús

Liked: Staff & service
Stayed 1 night in Feb 2025

2/10 Terrible

Miguel angel

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
El Hotel estaba infestado de cucarachas por todos lados, solicite el rembolso de lo pago por el cuarto (fue por tarjeta de debido) y nunca me devolvieron el dinero.
Stayed 2 nights in Dec 2024

10/10 Excellent

Moises

Stayed 1 night in Jan 2025

10/10 Excellent

mario

Stayed 1 night in Jan 2025

10/10 Excellent

mario

Stayed 1 night in Jan 2025

10/10 Excellent

Pedro Gabriel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

4/10 Poor

Humberto

Liked: Staff & service
Disliked: Property conditions & facilities
Todo estuvo excelente lo único malo es q se fue la luz presisane el día q llegue estuvimos toda la noche sin no es posible q un hotel no cuente con una planta de luz para ese tipo de emergencia y más x la ubicación del hotel
Stayed 2 nights in Jan 2025

10/10 Excellent

Alfonso

Travelled with family
Disliked: Room comfort
Mal ya que en la habitación de enfrente estaban fumando sustancias prohibidas a lo que tuve que ir a recepción a levantar una queja
Stayed 1 night in Jan 2025