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Chateau Victoria Hotel and Suites

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Chateau Victoria Hotel and Suites

Breakfast, lunch and dinner served
Lobby sitting area
Traditional Room | Premium bedding, pillow-top beds, in-room safe, desk
Property entrance
Suite, 2 Bedrooms | Living area | 40-inch TV with cable channels

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Breakfast available
  • 24/7 front desk
  • Gym
  • Bar
  • Room service
  • Hot tub

Explore the area

Map
740 Burdett Ave, Victoria, BC, V8W1B2
  • Victoria Conference Centre
    2 min walk
  • Clive's Classic Lounge
    1 min walk
  • Victoria Bus Station
    3 min walk
  • Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    6 min walk

Room options

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | Living room | 40-inch TV with cable channels

Suite, 2 Bedrooms

  • 71.0 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Suite

Superior Suite | Premium bedding, pillow-top beds, in-room safe, desk

Superior Suite

  • 46 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Traditional Room

Traditional Room | Premium bedding, pillow-top beds, in-room safe, desk

Traditional Room

  • 23 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, pillow-top beds, in-room safe, desk

Suite, 1 Bedroom

  • 46 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Queen Beds

Similar properties

Front of property – evening/night

Hotel Grand Pacific

Pool
Hot tub
Pet-friendly
Kids pool
4.6 out of 5, Wonderful, (1720)
The price is CHF 152
for 1 room
includes taxes & fees
14 Jan - 15 Jan
Hotel Grand Pacific

About this property

Chateau Victoria Hotel and Suites

Eco-certified Victoria hotel in Downtown Victoria with free local shuttle
Along with an indoor pool, this smoke-free hotel has a restaurant and 2 bars/lounges. Free WiFi in public areas and a free area shuttle are also provided. Other amenities include a health club, Access to hot tub and self parking. Housekeeping is available on request.
Chateau Victoria Hotel and Suites offers 176 accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. Televisions come with cable channels. Bathrooms include a combined bath/shower unit, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the breakfast at Chateau Victoria Hotel and Suites. During your stay, you're just a quick walk from Victoria Harbour. You'll find features such as free WiFi in public areas and a free area shuttle, plus 2 bars.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests really like the accommodation for the cleanliness, comfy beds and spaciousness
  • Within a 15-minute walk of Victoria Harbour and Victoria Clipper Ferry Terminal
  • Free local-area shuttle service
  • Dogs welcome for a fee (restrictions apply)
Chateau Victoria Hotel and Suites offers its guests an indoor pool, a health club, and Access to hot tub. There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the eco-certified Chateau Victoria Hotel and Suites. For a fee, parking is available.

This Victoria hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 11:30 AM.
Chateau Victoria Hotel and Suites has a restaurant serving breakfast, brunch, lunch and dinner.
Clive's Classic Lounge – This cocktail bar serves dinner and light fare. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

Eco-certified property
This property participates in Biosphere – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free area shuttle
  • Area shuttle
  • Parking on site (CAD 20 per night; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 11:30 AM for a fee: CAD 3 to 30 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Clive's Classic Lounge
  • Vista 18

Things to do

  • Health club
  • Indoor pool
  • Spa tub

Family friendly

  • Free area shuttle
  • Free cot
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed for Christmas Day:
  • Bar/lounge
  • Dining venue

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Only dogs are allowed
  • Maximum 2 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 3 to 30 per person
  • Self-parking fee: CAD 20.00 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival.

We should mention

  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Chateau Hotel Victoria
Chateau Victoria
Chateau Victoria Hotel
Hotel Chateau Victoria
Victoria Chateau
Victoria Chateau Hotel
Chateau Victoria Hotel Victoria
Chateau Victoria And Suites
Chateau Victoria Hotel and Suites Hotel
Chateau Victoria Hotel and Suites Victoria
Chateau Victoria Hotel and Suites Hotel Victoria

Chateau Victoria Hotel and Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1272 out of 1871 reviews" "
Rating 8 - Good. 391 out of 1871 reviews" "
Rating 6 - Okay. 123 out of 1871 reviews" "
Rating 4 - Poor. 49 out of 1871 reviews" "
Rating 2 - Terrible. 36 out of 1871 reviews" "

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lynn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay convenient to dining / shopping / harbor
Stayed 1 night in Sep 2024

10/10 Excellent

cathy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OUR STAY WAS VERY ENJOYABLE THANK YOU FOR EVERYTHING
Stayed 2 nights in Sep 2024

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Mimi at front desk was fast & friendly. Love that this place is walkable to everything. The hotel location is a safe zone & clean. They offer a shuttle within a short radius. We would return if in the area again.
Stayed 2 nights in Sep 2024

8/10 Good

Jason

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel. Clives is excellent. The restaurant is very nice.
Stayed 1 night in Jul 2024

10/10 Excellent

Oxana

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Karen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location for walking around beautiful Victoria! So nice that their shuttle driver will take you there if it’s raining!
Stayed 2 nights in Sep 2024

10/10 Excellent

Karlyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Good location. Nice large rooms with smart tv, nespresso, balcony and kitchen area. Would stay again.
Stayed 3 nights in Sep 2024

6/10 Okay

Yok Lan

Stayed 2 nights in Sep 2024

10/10 Excellent

Jack

Travelled with family
Liked: Cleanliness, staff & service, amenities
The staff was friendly & helpful. The penthouse was perfect for 3 of us!
Stayed 3 nights in Sep 2024

10/10 Excellent

Rhaissa, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great stay overall. Reception super friendly and helpful
Stayed 2 nights in Sep 2024

6/10 Okay

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Nice rooms, not so great customer service
We stayed 2 nights, locat is fantastic for sights around downtown Victoria, only had a portable AC unit in one room, so do not go when it's really hot. They have valet park, but didn't tell us until we had already scoured for a parking spot, we even asked if they had other handicapped parking, and didn't tell us about the valet parking until after. That customer service could have used a lot of help.
Stayed 2 nights in Sep 2024

6/10 Okay

Shelley

Liked: Cleanliness
Disliked: Property conditions & facilities
Pros -Location is very convenient for nearby restaurants/shopping, walking to Fisherman’s Wharf and James Bay. -Very clean, and I’d say I have higher than normal expectations when it comes to this. -While Douglas Street felt unsafe as a woman traveling alone, inside the hotel I felt very safe. Cons -Parking! $20 per day, only three very small lots, spaces are so tight I had a hard time getting my compact rental car out. I arrived back after a day out at check in time and all lots were full; I was forced to use valet parking. I had to wait in a line to get the ticket and was told I would not be able to get my car the following day until after 6 am. -There is no central AC in the building. There was a very large and noisy fixed AC until in the living room but the bedroom was too hot at night. -The toilet in my room never stopped filling its tank every few minutes. Very noisy. -The gutless hair dryer took 3 mins just to do my bangs, bring your own if you will be drying your hair. -Upon check out the staff told me he would email my receipt, it was never sent to me. -Price wasn’t much different from newer hotels in the same area.
Stayed 3 nights in Sep 2024

10/10 Excellent

Julian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Gord

Stayed 1 night in Aug 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place to stay, nice suites, excellent food and beverage, supper location, reasonable rates.
Stayed 3 nights in Sep 2024

6/10 Okay

Tessa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Not family friendly
Wanted to love this sweet and cute locally owned hotel conveniently located near the harbour. The room was well appointed, amenities good, no extra fees for parking and excellent helpful staff, but as mentioned by a few other guests, the walls are thin and sound can be heard from other rooms. Now normal sounds, no problem. But the hotel has adult films channel, which the drunken neighbouring room was enjoying throughly. Hotels will say ‘set parental controls’ but my kid has already grabbed the remote and checked out the tv/movie platforms as I’m busy unpacking. It’s just tacky at an upscale hotel- period. But especially unfortunate at a hotel that already has noise leakage issues. For this reason, we won’t be back.
Stayed 1 night in Sep 2024

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities
Good food and amenities. Easy walking
Stayed 2 nights in Sep 2024

8/10 Good

Aimee, Seattle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a bummer that the USB ports didn't work in our room 607 (sorry we forgot to notify front desk when leaving) Should be fixed for other guests but otherwise it was a very nice stay and the staff was exceptional! Would return.
Stayed 2 nights in Sep 2024

8/10 Good

Andrea

Travelled with pets
Liked: Staff & service
Wonderful staff, very friendly and accommodating. I was put in a king room by the boiler on the 2nd floor which was very loud and they accommodated my request to move and gave me a complimentary upgrade to a large suite on the 9th floor! I travelled with my dog and they were very pet friendly. Complimentary valet service was wonderful when all that was left in the parking garage was a tricky parking spot I couldn’t get into. The hotel is a bit run down/dated but the service was fantastic.
Stayed 2 nights in Sep 2024

8/10 Good

Ian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Rajdeep

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice property, great convenient location, nice helpful staff, and super comfortable beds/pillows :)
Stayed 1 night in Sep 2024

10/10 Excellent

Keith, Bowser

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is an older hotel that has been maintained & is in tip top condition. It has great staff & is located in downtown Victoria, so everything is close by. The restaurant & cocktail lounge was also excellent & we will stay there again.
Stayed 2 nights in Sep 2024

8/10 Good

Kim

Stayed 1 night in Sep 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
It was very centrally located. Walked everywhere. The facility was excellent.
Stayed 5 nights in Sep 2024

8/10 Good

claudia

Stayed 2 nights in Aug 2024