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Novotel Wien Hauptbahnhof

4.0 star property

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Photo gallery for Novotel Wien Hauptbahnhof

Meeting facility
Exterior
Standard Room (Family. 2 adults + 1 child) | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains
Meeting facility
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • Parking available
  • Housekeeping

Explore the area

Map
Canettistrasse 6, Vienna, 1100
  • Belvedere
    ‪5 min walk‬
  • Vienna State Opera
    ‪3 min drive‬
  • St. Stephen's Cathedral
    ‪4 min drive‬
  • Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 2 Single Beds

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room (Family. 2 adults + 1 child)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room (Family. 2 adults + 1 child)

  • 24 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite

Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Suite

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed, Mobility Accessible

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 Double Bed, Mobility Accessible

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Junior Suite

Junior Suite | 1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Junior Suite

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Executive Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room, 1 Double Bed

  • 24 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (Family. 2 adult + 2 children)

1 bedroom, hypo-allergenic bedding, in-room safe, blackout curtains

Standard Room (Family. 2 adult + 2 children)

  • 24 sq m
  • City view
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Similar properties

Lobby

Leonardo Hotel Vienna Hauptbahnhof

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.5 out of 5, Wonderful, (1187)
The price is CHF 90
for 1 room
includes taxes & fees
29 Jun - 30 Jun
Leonardo Hotel Vienna Hauptbahnhof

About this property

Novotel Wien Hauptbahnhof

Pet-friendly hotel connected to a shopping centre in Vienna with a sauna
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a sauna, a coffee shop/cafe and self parking. Housekeeping is available on request.
Novotel Wien Hauptbahnhof offers 266 accommodations with a safe and coffee/tea makers. Flat-screen televisions are featured in guestrooms.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Vienna hotel provides complimentary wired and wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Novotel Wien Hauptbahnhof's great location gets high marks from our customers. During your stay, you'll be connected to a shopping centre and just a quick walk from Belvedere. You'll find features such as free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi and wired Internet
  • Enjoy international cuisine while dining at THE FLAVE of Vienna
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests have great things to say about the proximity to public transport and the clean guestrooms
  • 6 minutes by foot from Belvedere and a 3-minute drive from Vienna State Opera
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Novotel Wien Hauptbahnhof offers its guests a sauna and a fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 8 meeting rooms. Event space at this hotel measures 9989 square feet (928 square metres) and includes conference space. A terrace, tour/ticket assistance, and concierge services are also featured at Novotel Wien Hauptbahnhof. Parking is available for a fee.

This 4-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to 11:00 AM.
THE FLAVE of Vienna – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Room service (during limited hours) is available.

Languages

Arabic, Croatian, English, Filipino, French, German, Greek, Hungarian, Polish, Portuguese, Romanian, Russian, Serbian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 25 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; EUR 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • THE FLAVE of Vienna

Things to do

  • Bicycle rentals
  • Gym
  • Playground
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Playground
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 8 meeting rooms
  • 9,989 square feet of conference space
  • Business centre

Outdoors

  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 19 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2017
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 18 per pet, per day
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 15 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 27 per person
  • Self-parking fee: EUR 25 per night
  • Pet fee: EUR 18 per pet, per day
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 15 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.

Property is also known as

Novotel Wien Hauptbahnhof Hotel Vienna
Novotel Wien Hauptbahnhof Hotel
Novotel Wien Hauptbahnhof Vienna
Novotel Wien Hauptbahnhof
Novotel Wien Hauptbahnhof Hotel
Novotel Wien Hauptbahnhof Vienna
Novotel Wien Hauptbahnhof Hotel Vienna

Novotel Wien Hauptbahnhof Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 624 out of 1004 reviews
Rating 8 - Good. 271 out of 1004 reviews
Rating 6 - Okay. 60 out of 1004 reviews
Rating 4 - Poor. 27 out of 1004 reviews
Rating 2 - Terrible. 22 out of 1004 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Malisa, Houston

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and very close to the main train station and subways.
Stayed 3 nights in Mar 2025

10/10 Excellent

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room and bed, hot shower, nicely decorated, welcoming atmosphere, friendly and very helpful staff. Very convenient if you want to be near the station.
Stayed 1 night in Jan 2025

10/10 Excellent

Toujin

Stayed 2 nights in Feb 2025

8/10 Good

Christoforos

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

10/10 Excellent

Kerri

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet. The breakfast was excellent with many options and the staff were very friendly and helpful.
Stayed 1 night in Feb 2025

10/10 Excellent

Shin Yi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient
Stayed 4 nights in Jan 2025

10/10 Excellent

Shin Yi

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near to train station, very convenient.
Stayed 1 night in Jan 2025

10/10 Excellent

Muhinda

Great
Stayed 1 night in Jan 2025

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent location and very clean
Stayed 2 nights in Jan 2025

8/10 Good

stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Katerina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very good choice for family

Amazing location, very helpful and friendly staff. Room was serviced everyday. The parking underground and secure. Walking distance to public transport and belvedere palace.
Stayed 3 nights in Dec 2024

10/10 Excellent

Renan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas Markets

So convenient right across the street from HBH Wien! We were very comfortable there and service was friendly! We loved visiting the Christmas Markets and also the concert in Stephansdom!
Stayed 3 nights in Dec 2024

10/10 Excellent

Jun

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is new and the bed is comfortable！The food at the restaurant is reasonably priced and extremely delicious.
Stayed 3 nights in Dec 2024

10/10 Excellent

renjith

Stayed 1 night in Jan 2025

8/10 Good

Jie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Nice breakfast.

8/10 Good

Nir

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

jose

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is nice, clean and nice room. Very quiet. The best is the location, very easy transportation and you get the hop on hop off buses close to it. Was great
Stayed 4 nights in Dec 2024

2/10 Terrible

Jonathan

Stayed 3 nights in Dec 2024

8/10 Good

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities

Worth money and good location

Hotel staff were very friendly and helpful. Amazing food and breakfast. I ordered dinner in hotel and food was excellent. The only inconvenience I had a very soft mattress, which was not as I used to sleep. The rest is good.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sevinj

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, location was perfect to access central station and metro
Stayed 3 nights in Dec 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Hotel

We stayed at this hotel for a single night B&B City Break. The room was spacious and comfortable. The hotel was exceptionally clean and appeared to be a mixture of Tourists and Business Professionals staying as guests. The breakfast menu choice and food quality was very good. The Hotel is right next to the main Train Station so easy to access from the airport train and then on our departure train to Budapest. Was also very easy to access the Christmas Markets from the nearby tram stop. Staff were all very welcoming and helpful. Highly recommend this hotel.
Stayed 1 night in Dec 2024

10/10 Excellent

Robert

Stayed 3 nights in Dec 2024

6/10 Okay

Weiqing

Travelled with family
Liked: Cleanliness, amenities
Transport station is cross the road, 10 minutes to get in city centre via tram or underground. However, hotel has no information about tourist attractions, only a map in reception. No booklet for hotel service in room, no idea the reception contact number. I don’t think there is telephone in my room. Breakfast has pancake machine, but no toaster. Very clean hotel, unfortunately, could not have included breakfast, as my trip to Budapest pick up time at 6:27am, and staff would not allow me make a cup of coffee, as they start at 6:30am. Friendly to younger children, play room available next to dining room. There are few nice restaurants near by for local, and shops cross the road attached to train station. Supermarket close at 8pm.
Stayed 4 nights in Dec 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
This was a lovely property. The room was quite nice. The best part was the location directly across the street from the train station. We arrived, walked across the street, dropped off our bags, and were immediately ready to start enjoying Vienna. The hotel also had many food options conveniently available as soon as you walk in the lobby. The front desk made checking in and out very quick and easy as well. I would 100 percent recommend this hotel.
Stayed 1 night in Dec 2024