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Hotel Pucon Green Park

3.5 star property

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March 2025

Photo gallery for Hotel Pucon Green Park

Hiking
Superior Triple Room | In-room safe, individually decorated, individually furnished, desk
Front of property
Property amenity
Interior detail

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • Laundry
  • Housekeeping

Explore the area

Map
Camino Internacional # 4150, Pucón, Araucania, 4920000
  • Río Liucura Valley
    ‪16 min walk‬
  • Cascadas de Rio Turbio
    ‪2 min drive‬
  • Los Pozones
    ‪3 min drive‬
  • Pucon (ZPC)
    ‪18 min walk‬

Room options

View all photos for Standard Twin Room

In-room safe, individually decorated, individually furnished, desk

Standard Twin Room

  • 26.0 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Double Room, 1 King Bed, Pool View

Superior Double Room, 1 King Bed, Pool View | In-room safe, individually decorated, individually furnished, desk

Superior Double Room, 1 King Bed, Pool View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Triple Suite

Triple Suite | In-room safe, individually decorated, individually furnished, desk

Triple Suite

  • 47 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, individually decorated, individually furnished, desk

Superior Triple Room

  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed OR 1 Large Single Bed

View all photos for Suite

Suite | In-room safe, individually decorated, individually furnished, desk

Suite

  • 40 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Triple Room

Superior Triple Room | In-room safe, individually decorated, individually furnished, desk

Superior Triple Room

  • 35 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for Superior Double Room

Superior Double Room | In-room safe, individually decorated, individually furnished, desk

Superior Double Room

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

In-room safe, individually decorated, individually furnished, desk

Standard Double Room

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Pucon Green Park

Hotel in Pucón with 2 restaurants and 15 outdoor pools
2 restaurants, 15 outdoor pools and a full-service spa are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a snack bar/deli and spa services.
Hotel Pucon Green Park offers 50 accommodations with a safe and a hairdryer. Each accommodation is individually furnished and decorated. LCD televisions are featured in guestrooms.

This Pucón hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include free toiletries and a ceiling fan. Housekeeping is provided on a daily basis.

15 outdoor swimming pools are on site.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Masajes. Services include massages. The spa is open selected days.
During your stay at Hotel Pucon Green Park, you'll be within walking distance of Río Liucura Valley. Enjoy features like free WiFi in public areas, plus 15 outdoor pools and 2 restaurants.
  • Free WiFi
  • Enjoy a bite to eat at one of the 2 restaurants
  • Take a swim in the 15 outdoor pools
  • Treat yourself to massages at Masajes
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 2-minute drive from Río Liucura Valley and a few minutes from Cascadas de Rio Turbio
  • Airport shuttle service available for a fee
Hotel Pucon Green Park offers its guests 15 outdoor swimming pools. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a terrace, and tour/ticket assistance are also featured at Hotel Pucon Green Park.

This 3.5-star Pucón hotel is smoke free.

Hotel Pucon Green Park has 2 restaurants on site.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Return airport shuttle (surcharge)

Food and drink

  • 2 restaurants
  • A bar/lounge
  • Snack bar/deli

Things to do

  • 15 outdoor pools
  • Full-service spa
  • TV in common areas

Family friendly

  • 15 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Massage
  • Spa open select days

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • 24-hour room service

More

  • Ceiling fan
  • Desk
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 11:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open Monday - Friday (9:00 AM - 9:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Pucon Green Park

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 10 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be asked to pay the following charges at the property: Chile value-added tax (19%). Nonresident travellers who pay using a foreign card or bank transfer and who present a valid passport and tourist visa may be exempt from value-added tax (19%).

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards
This property's front desk is open during the following times:
  • Monday - Friday: 9:00 AM - 9:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 9:00 AM to 9:00 PM
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 10 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Pucon Green Park
Pucon Green Park Hotel
Hotel Pucon Green Park Hotel
Hotel Pucon Green Park Pucón
Hotel Pucon Green Park Hotel Pucón

Hotel Pucon Green Park Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 41 out of 89 reviews" "
Rating 8 - Good. 33 out of 89 reviews" "
Rating 6 - Okay. 8 out of 89 reviews" "
Rating 4 - Poor. 4 out of 89 reviews" "
Rating 2 - Terrible. 3 out of 89 reviews" "

8.8/10

Cleanliness

8.2/10

Staff & service

6.0/10

Amenities

8.6/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Julia

Travelled with partner
Very nice hotel Breakfast was very bad
Stayed 7 nights in Jan 2024

8/10 Good

ANDRY

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Muito com, mas com potencial para excelente...
Viagei de férias com minha esposa e filho (16a). Local muito bonito com uma área física muito grande e bonita, um pouco sub-utilizada. Acomodações simples mas bastante satisfatórias apesar de não ter ar condicionado (mesmo em janeiro não fez falta). Café da manhã bastante simples: com tantas frutas vermelhas plantadas no país fiquei decepcionada em não ter geléias artesanais, somente geléia e mel industrializados, da mesma maneira para os 2 tipos de queijo que também eram industrializados. Para o meu gosto o café poderia ser mais forte. Pessoas muito simpáticas no hotel, para nossa ida ao V. Vilarrica que teríamos de estar as 6h da manhã na agência de turismo na nossa saída as 5h35 da manhã tinham 3 pacotes com o café da manhã (sanduíche, iogurte, suco, maçã, cereal e brownie) bem embaladinhos. Quando fomos as termas pedimos toalhas na recepção na noite anterior e quando saímos de manhã a recepcionista já estava com as toalhas separadas. fato que nos deixou chateados foi não terem avisado no dia anterior que no domingo todo o centro estaria fechado para o triatlon que ocorreria até as 17h e as rotas de saída do hotel para fora sa cidade só foram liberadas a partir das 14h30. Tínhamos levantado e nos arrumado para ir ao Parque Huerquehue que fica a 45 minutos do hotel e acabamos não podendo ir, sendo que a entrada no parque é somente até as 14h… Perdemos o passeio, porque na segunda, nosso último dia em Pucón o parque estava fechado…
Stayed 4 nights in Jan 2024

10/10 Excellent

Jonathan N

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful grounds with views of the volcano. Room was spacious. Restaurant was good. Met our needs while visiting Villarrica and Pucon.
Stayed 2 nights in Dec 2023

10/10 Excellent

DallasFamily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great spot nestled between the mountains and walking distance to a baker, and grocer. Hotel room was spacious with a complimentary basic breakfast. The jacuzzi was perfect on a snowy winter night.
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in Jun 2019

4/10 Poor

Pazit

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
manager avoidance
There was no hot water and couldn’t even talk with the manager on site. Toilet broke and moved to another room the next day.
Stayed 2 nights in Nov 2018

8/10 Good

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Breakfast
I would have expected more in the breakfast. Breakfast was very basic for a top class hotel.
Stayed 2 nights in Mar 2018

8/10 Good

Tony, San Martin de los Andes, Argentina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable stay
Excellent, friendly staff. A little too far out of the town centre but a lovely hotel in excellent setting. Room clean. Very good breakfasts. Would recommend and revisit.
Stayed 2 nights in Jul 2017

6/10 Okay

ALAN, meadows place

Liked: Cleanliness, room comfort
green park
A one night stay. The mini bar was locked. What a dumb move. One wonders why lock a mini bar in a locked hotel room? Are the maids not to be trusted? Shoukd I stuff all my clothes in the safe? Why not offer real scrambled eggs instead of the carton swill?

10/10 Excellent

Ian, Adelaide

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding hotel in Pucon
We spent two nights at Pucon Green Park Hotel. It was excellent and we especially liked the beautiful park-like setting with views of the mountains including Volcan Villarica. Our room was spacious with a lot of character including tiled floor and a wood-lined ceiling. We had a spectacular view overlooking the garden. An absolute highlight of our stay was the generous advice and welcoming support provided by the concierge, Cristina.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it!
Staff was extremely helpful and friendly. Beautiful location

10/10 Excellent

E.A.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Service Received
The hotel provides excellent value for their rates. The location is not in the center of the town, it is located about an 8 minute drive away, or by taxi about CLP 3.000. The rooms are rustic in decor, but generous in size. The bathrooms are modern and very clean. The gardens are large and well-landscaped, and there were many large native birds (storks or some sort of wild duck) on the premises, with views of the nearby volcanoes. But the friendliness and personal service that we received during our stay was EXCEPTIONAL. We had some trouble with our rental vehicle prior to arrival at the hotel and when we called the hotel, they immediately sent the hotel van and driver to help us. We had also signed up for a hiking trip to a nearby volcano, with a 6:30 AM departure time from the hotel, and once we informed them of the early departure, the receptionist immediately offered to pack a breakfast "to go" box for us and it was all ready waiting for us the next day at 6:30 am. They also have bikes for the hotel guests to use and there are bicycle lanes between the hotel and the town center, so it is easy to bike into town.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Great people, environment and facilities. Breakfast includes everything and if you don't want to go out for lunch or dinner restaurant inside is great. Bikes, entertaiment things and pool is great for summer time. Price trought Hotels.com is not so good deal, and they are a little bit messy with reservations papers.

8/10 Good

Edward, Elko, NV

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great in Green Valley
This was a very comfortable hotel, well appointed and with American style amenities that can be rare in South America. The gardens and views are great and the location good, quiet and still convenient to Pucon. If you do not have a car there are taxi's and buses and they will lend you bicycles.

10/10 Excellent

overlanders

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good value
excellent. Had a problem with the WiFi in our room so they gave a key for a pool view room to use when ever we wanted. Problem solved.

2/10 Terrible

claudio

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Malísima experiencia
Stayed 1 night in Jan 2024

8/10 Good

Wanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tinajas
Las tinajas lo mejor
Stayed 5 nights in Jul 2023

10/10 Excellent

Angelo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen Lugar
Bonito lugar, vale la pena hospedarse, solo se debe buscar la forma de ayudar las maletas a los pisos inferiores o superiores
Stayed 4 nights in Feb 2023

6/10 Okay

Mauricio

Travelled with family
Liked: Room comfort
Hotel básico
Hotel bastante sencillo, relación precio calidad no adecuada. Comida muy deficiente
Stayed 2 nights in Oct 2022

10/10 Excellent

Leonardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2022

4/10 Poor

Nicolas

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
No vale la pena precio calidad
Considero que para el precio vs calidad de las habitaciones, es demasiado caro. No vale la pena, mala vista, mala atención del front desk (en realidad principalmente el joven, los demás un 7). Nos dejaron en un principio en una habitación que no tenía ni calefacción funcionando, reclamamos tanto que nos cambiaron. La gente del bar y del restorán, nada que decir, muy amables.
Stayed 2 nights in Aug 2022

8/10 Good

Ivonne

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
no es lo que esperaba
Lo bueno: el entorno , el silencio del hotel , las camas cómodas . Lo malo : desayuno algo pobre para ser buffet , piezas algo anticuadas (en los roperos habian cortinas en vez de puertas , no hay cafetera ni vasos , no hay aire acondicionado solo calefaccion central que a veces era muy alta o lo contrario ) ; tienen tinajas pero son pagas y horarios no flexibles ; el gimnasio con buenos implementos pero estaba sucio . POco personal . el hotel tiene mucho potencial para ser de excelencia pero no lo aprovechan .
Stayed 4 nights in Aug 2022

10/10 Excellent

Neila

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
El hotel bello, limpio, habitaciones comodas. Sin embargo al hacer la reserva que coloque que eramos 4 me hizo reservar 2 habitaciones y luego note que habia una habitación cuádruple. Don Manuel del reataurant muy atento. Pienso que debian explotar mas el turismo, ofrecer al visitante sitios que vale la pena conocer de la zona, y contar con servicio de taxi para los que no cuenten con vehiculo propio.
Stayed 5 nights in Jul 2022

8/10 Good

Francisca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy lindo el lugar y debe ser muy lindo en primavera verano, jardín lindo , piscina ,etc, entretenido para ir con niños además Falta decoración en habitaciones, no hay nada tienen espacio pero no hay una mesita o un sillón cito, nada Falta calor sureño en la ambientación
Stayed 1 night in Jun 2022

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mejor aún que su publicidad, excelente
Lugar hermoso,jardines,fauna,piscina. Amabilidad de todo el personal. De los mejores hoteles chilenos que hemos estado. Limpieza perfecta Restaurant muy bueno,aunque solo dos pequeñas sugerencias Ampliar la carta y en un hotel de tantas virtudes es insólito que no preparen martini seco. En todo caso lo recomiendo totalmente y volveremos cuando podamos Camas perfectas,descanso completo
Stayed 4 nights in Feb 2022