We stayed for a wedding for a few days. The ocean view is awesome, and the whole reason we stayed there. Porch very dirty, wiped chairs ourselves. Also internet intermittenThe items that got me were:
1. No keypad with code, had to drive to the office, pick up the keys and info, had to return the keys when we left - being tired we were not keen on that. 2023!
2. When we arrived we had 3 couples and 2 sets of keys, that became a challenge & we had to meet them at 2:00 a.m. to let them into the elevator.
3. Only 1 towel/washcloth per person, requested 6 more (2 times) charged $30 for those, never came so hope that not on our card.
4. Because a wedding and had a lot of luggage with changes of clothes and toiletries, no luggage carts to get everything upstairs, made 4 trips for 1 couple w/lots of heavy items. Need a cart for the unit.
5. Although we always hope for a clean unit, we understand can be something missed. But the floors had a lot of long dark hair in the bathrooms and dirty looking rugs that I wouldn't stand on. I am short hair blond and my husband has short hair also. I also wondered if the same rag used to clean bathrooms was used everywhere because I found the same hair inside the fridge YUCK!
6 Last VERY aggravating item was the master bdrm closet is locked, no master closet available, had to hang our clothes/share a closet with other guests, going in when they are awake - different schedules be darned.
We will find another unit next stay.