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Donners Hotel

4.0 star property

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Photo gallery for Donners Hotel

Terrace/patio
Reception
Lobby lounge
Minibar, blackout curtains, iron/ironing board, free WiFi
Minibar, blackout curtains, iron/ironing board, free WiFi

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Free WiFi
  • Room service
  • Business services

Explore the area

Map
Donnersplats 6, Visby, 62157
  • Almedalen
    ‪1 min walk‬
  • Gotland University
    ‪3 min walk‬
  • Visby Ferry Terminal
    ‪14 min walk‬
  • Visby (VBY)
    ‪7 min drive‬

Room options

View all photos for Economy Room, 2 Single Beds

Minibar, blackout curtains, iron/ironing board, free WiFi

Economy Room, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Deluxe Twin Room, 2 Single Beds

Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Twin Room, 2 Single Beds

  • Sleeps 3
  • 2 Single Beds

View all photos for Studio, 2 Single Beds

Studio, 2 Single Beds | Minibar, blackout curtains, iron/ironing board, free WiFi

Studio, 2 Single Beds

  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Double Room

Standard Double Room | Minibar, blackout curtains, iron/ironing board, free WiFi

Standard Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Minibar, blackout curtains, iron/ironing board, free WiFi

Superior Double Room

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Minibar, blackout curtains, iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Family Apartment

Minibar, blackout curtains, iron/ironing board, free WiFi

Family Apartment

  • Sleeps 8
  • 6 Single Beds and 1 Double Sofa Bed

View all photos for Apartment

Minibar, blackout curtains, iron/ironing board, free WiFi

Apartment

  • Sleeps 6
  • 4 Single Beds and 1 Double Sofa Bed

Apartment

  • Sleeps 4
  • 2 Single Beds and 1 Double Sofa Bed

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About this property

Donners Hotel

Hotel in Visby with a 24-hour front desk
This smoke-free hotel features coffee/tea in a common area, a meeting room and concierge services. WiFi in public areas is free. Other amenities include a 24-hour front desk, free newspapers and tour/ticket assistance.
Donners Hotel offers 31 accommodations with minibars and free newspapers. 32-inch LED televisions come with cable channels.

Bathrooms include a shower and hairdryers. This Visby hotel provides complimentary wireless Internet access.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Donners Hotel. During your stay, you're just a quick walk from Almedalen. You'll find features such as free WiFi in public areas, plus breakfast (surcharge) and a meeting room.
  • Free WiFi
  • Buffet breakfast served weekends for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Steps from Almedalen and Gotland Museum
  • Cats and dogs welcome for a fee (restrictions apply)
As a guest of Donners Hotel, you'll find a terrace, multilingual staff, and tour/ticket assistance. WiFi is free in public spaces. Donners Hotel also features coffee/tea in common area, concierge services, and complimentary newspapers in the lobby.

This 4-star Visby hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekends from 6:30 AM and 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Swedish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Weekend buffet breakfast available 6:30 AM to 10:00 AM for a fee: SEK 175 for adults and SEK 95 for children
  • Coffee and tea in common areas

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Outdoors

  • Terrace

Accessibility

  • 5 steps to reach entrance
  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Free daily newspapers
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: SEK 300 per pet, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 1 year old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for SEK 500.0 per night.
  • Cots (infant beds) are available for SEK 250.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately SEK 175 for adults and from SEK 95 for children
  • Pet fee: SEK 300 per pet, per stay
  • Service animals are exempt from fees
  • Crib (infant bed) fee: SEK 250.0 per stay
  • Rollaway bed fee: SEK 500.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 1 year old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Sweden. This property is rated 4 stars.

Property is also known as

Donners Hotell
Donners Hotell Hotel
Donners Hotell Hotel Visby
Donners Hotell Visby
Donners Hotell Visby, Sweden - Gotland
Donners Hotel Hotel
Donners Hotel Visby
Donners Hotel Hotel Visby
Donners Hotell Sure Hotel Collection by Best Western

Donners Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 428 out of 1000 reviews
Rating 8 - Good. 420 out of 1000 reviews
Rating 6 - Okay. 107 out of 1000 reviews
Rating 4 - Poor. 32 out of 1000 reviews
Rating 2 - Terrible. 13 out of 1000 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Gloria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. The hotel is beautiful and convenient. We stayed in the 1-bed apartment for 4. It came with full size kitchen, huge bath, washer/dryer and a cute balcony. Friendly staff and yummy breakfast. The apartment is right next to a popular night club. We were there from Wed to Fri and they had events with loud music every night until 2am which could be a problem for someone who enjoy quiet night.
Stayed 1 night in Aug 2024

6/10 Okay

Markus

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Noisy street
The apartments are nice but the big downside is the noisy street outside. More isolation is needed so people can sleep without hearing the music from nearby restaurants and clubs
Bedroom
Stayed 1 night in Aug 2024

10/10 Excellent

Raymond

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great staff.
The hotel was located in the middle of all the restaurants and activity. The desk staff was excellent and most helpful. The free breakfast was also great. Booked three rooms for my family and they all loved the stay at this facility. Highly recommend this hotel.
Stayed 3 nights in Aug 2024

8/10 Good

Anna

Stayed 1 night in Jul 2024

10/10 Excellent

Christopher

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Benjamin

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

mare-anne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located close to museums, restaurants and the wall. Nice quiet room.
Stayed 2 nights in Jul 2024

8/10 Good

Alice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is in a great location. The only issue we had was with the location of the rooms and the stairs. They put us in an annex behind the main hotel, which was not a problem, but we had to go up very steeps stairs and there was no elevator. If you have any mobility issues (my mother uses a cane and had to navigate the stairs), it could be an issue. We did not let them know ahead of time that we had accessibility needs as I assumed there would be an elevator. But the rest was great.
Stayed 2 nights in Jun 2024

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Magical breakfast experience in a medieval town
The breakfast buffet was extraordinary with the highest quality food.
Stayed 2 nights in Dec 2023

6/10 Okay

JoAnn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you are a light sleeper - stay away on weekend. Disco music, deep base boom - boom to as late as 2:30 AM. Heavy sleepers were less bothered. Management response was unfortunate - they could not do anything. They had contract with the Disco operator. Sleeping guests is not a priority on weekends. Great place on non weekend days
Stayed 3 nights in Sep 2023

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel, well-appointed, and quiet. Great location in Visby.
Stayed 3 nights in Jul 2023

8/10 Good

Errol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Errol in Scandinavia
Good hotel in good location at entrance to old town. Staff were excellent.
Stayed 2 nights in Mar 2023

10/10 Excellent

Frederick

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful room in a great hotel. The breakfast was good, and above all, the staff was really kind and helpful.

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A solid Swedish hotel experience
Terrific old-school resort town hotel experience. Calm, collected staff, with a sense that an austere Swedish old order is somehow looking out for you. Solid furniture and great room temperature, despite the cold.
Stayed 1 night in Oct 2022

8/10 Good

Monica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location in the center of Visby. Staff was very nice and helpful. We stayed in the Economy Room and the only issue was the rooms were warm in August with no air conditioning. However, there were fans but would prefer air conditioned rooms which I will make sure to check for next time.
Stayed 2 nights in Jul 2022

6/10 Okay

Bobbie Lee

Travelled with partner
Liked: Staff & service
Location great! Noisy room, stairs to room dangerous, narrow, steep. Room hot, no fan. Shower spray holder broken.
Stayed 3 nights in Jul 2022

8/10 Good

Christian

Stayed 1 night in Jun 2022

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Jun 2022

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice & friendly!!!
Stayed 1 night in Nov 2021

10/10 Excellent

Mathias

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice. Newly remodeled rooms with the medieval Visby touch.
Stayed 1 night in Nov 2021

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

8/10 Good

Thomas

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021

10/10 Excellent

Andreas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Central location with good breakfast
Very central location. Good breakfast. Steep stairs to the rooms.
Stayed 2 nights in Oct 2021

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Realy nice
Stayed 3 nights in Oct 2021

6/10 Okay

Peter

Travelled with family
Liked: Cleanliness, room comfort
The receptionist was not so nice. There was no wifi in the room. They claim that it works if you log in at the reception first, but that was not true. Breakfast was served too late fo rthose travelling with the morning ferry.
Stayed 1 night in Aug 2021