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Hotel Spaander, BW Signature Collection

3.0 star property

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Photo gallery for Hotel Spaander, BW Signature Collection

Indoor pool
Restaurant
View from room
Bicycling
Water view

Reviews

8.0 out of 10
Very good

Popular amenities

  • 24/7 front desk
  • Bar
  • Room service
  • Parking available
  • Breakfast available
  • Pool

Explore the area

Map
Haven 15-19, Volendam, North Holland, 1131 EP
  • Volendam Harbour
    ‪2 min walk‬
  • Volendams Museum
    ‪8 min walk‬
  • Uniek Volendam
    ‪12 min walk‬
  • Amsterdam (AMS-Schiphol)
    ‪53 min drive‬

Room options

View all photos for Suite, 2 Single Beds, Non Smoking (with Sofabed)

Suite, 2 Single Beds, Non Smoking (with Sofabed) | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 2 Single Beds, Non Smoking (with Sofabed)

  • 28 sq m
  • Lake view
  • Sleeps 3
  • 2 Single Beds

View all photos for Comfort Room, 2 Single Beds, Non Smoking

Comfort Room, 2 Single Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Room, 2 Single Beds, Non Smoking

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Comfort Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds

View all photos for Comfort Room, 2 Single Beds, Non Smoking, Lake View

Comfort Room, 2 Single Beds, Non Smoking, Lake View | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Room, 2 Single Beds, Non Smoking, Lake View

  • 20 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Room, 1 Double Bed, Non Smoking

Comfort Room, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Room, 1 Double Bed, Non Smoking

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Queen Bed, Non Smoking

  • 16 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Suite, 1 Double Bed, Non Smoking

Suite, 1 Double Bed, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Suite, 1 Double Bed, Non Smoking

  • 28 sq m
  • Lake view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Single Beds, Non Smoking

  • 18 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, Non Smoking, Bathtub

Superior Room, 2 Single Beds, Non Smoking, Bathtub | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Single Beds, Non Smoking, Bathtub

  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 2 Single Beds, Bathtub, Lake View

Superior Room, 2 Single Beds, Bathtub, Lake View | Desk, iron/ironing board, free WiFi, bed sheets

Superior Room, 2 Single Beds, Bathtub, Lake View

  • 24 sq m
  • Lake view
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 3 Single Beds, Non Smoking

Standard Room, 3 Single Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 3 Single Beds, Non Smoking

  • 22 sq m
  • Sleeps 3
  • 3 Single Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, Multiple Beds, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 4 Single Beds

View all photos for Comfort Room, 2 Single Beds, Non Smoking (with Sofabed)

Comfort Room, 2 Single Beds, Non Smoking (with Sofabed) | Desk, iron/ironing board, free WiFi, bed sheets

Comfort Room, 2 Single Beds, Non Smoking (with Sofabed)

  • Sleeps 3
  • 2 Single Beds

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About this property

Hotel Spaander, BW Signature Collection

Lakefront hotel with sauna and 24-hour front desk
Along with an indoor pool, this smoke-free hotel has a restaurant and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, self parking and concierge services. Change of towels is available on request
Hotel Spaander, BW Signature Collection offers 78 accommodations with a hairdryer and free toiletries. 32-inch flat-screen televisions come with premium cable channels.

This Volendam hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. An iron/ironing board and change of towels can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the overall property condition at Hotel Spaander, BW Signature Collection. During your stay, you're just a quick walk from Cheese Factory Volendam. Features include free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a steam room and a sauna
  • Steps from Cheese Factory Volendam and Volendam Harbour
Hotel Spaander, BW Signature Collection offers its guests an indoor pool and a sauna. There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

5 meeting rooms and coworking spaces are available. A terrace, multilingual staff, and tour/ticket assistance are also featured at Hotel Spaander, BW Signature Collection. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Volendam hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 7:30 AM to 11:00 AM and at the weekend from 8:00 AM to 11:00 AM.
Hotel Spaander, BW Signature Collection has a restaurant on site.
Room service (during limited hours) is available.

Languages

Dutch, English, German, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking within 1 mile
  • Uncovered parking on site (EUR 15 per night; includes in/out privileges)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Buffet breakfast available for a fee 7:30 AM to 11:00 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 22.50 for adults and EUR 12.50 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Art gallery
  • Bicycle tours
  • Indoor pool
  • Sauna
  • Shopping centre
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 5 meeting rooms
  • Coworking space

Outdoors

  • On a lake
  • Outdoor entertainment area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 3.40 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 22.50 for adults and from EUR 12.50 for children
  • Uncovered self-parking fee: EUR 15 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8:30 AM to 8:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Netherlands. This property is rated 3 stars.

Property is also known as

Hotel Spaander
Hotel Spaander Volendam
Spaander
Spaander Volendam
Best Western Spaander
Best Western Volendam
Volendam Best Western
art hotel Spaander Volendam
art hotel Spaander
art Spaander Volendam
art Spaander
art hotel Spaander
Hotel Spaander, BW Signature Collection Hotel
Hotel Spaander, BW Signature Collection Volendam
Hotel Spaander, BW Signature Collection Hotel Volendam

Hotel Spaander, BW Signature Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 62 out of 144 reviews
Rating 8 - Good. 39 out of 144 reviews
Rating 6 - Okay. 27 out of 144 reviews
Rating 4 - Poor. 9 out of 144 reviews
Rating 2 - Terrible. 7 out of 144 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

James

Stayed 1 night in Nov 2024

8/10 Good

Poppy Huana

Stayed 3 nights in Oct 2024

10/10 Excellent

Joannes

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Na

6/10 Okay

SUE

Liked: Cleanliness, staff & service, room comfort
Great location
Reception service excellent, bar staff excellent except one who was bordering on rude. Beds comfortable. Bedside light only worked when main light on, not good for reading. Great location.
Stayed 2 nights in Sep 2024

8/10 Good

Tony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located by the haven, spacious room, excellent staff and service, great breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Mandeep

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great hotel and great service
Stayed 2 nights in Jul 2024

8/10 Good

Aylin

Travelled with family
Liked: Cleanliness, staff & service
The indoor pool was outdated and dirty. Wouldn’t recommend the pool but the property was generally clean and neat.
Stayed 3 nights in Aug 2024

8/10 Good

Joseph

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel is so beautiful and has so much rich history, the staffs are wonderful and kind.
Stayed 4 nights in Jul 2024

10/10 Excellent

Lara, Three Rivers

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel in Volendam. Close to all the shops and restaurants. It’s a lot quieter than Amsterdam, more relaxed atmosphere. The only thing we wished we knew ahead of time was about parking, during the day there are barricades that restrict you from getting in/out every half hour.
Stayed 2 nights in Jun 2024

10/10 Excellent

Anne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed in 6 hotels this trip and Hotel Spaander was by far my favorite hotel. It was comfortable and cozy and well located with regard to things to do and see in the area.
Stayed 4 nights in Jun 2024

10/10 Excellent

Kirsty

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We loved our time here. The hotel exceeded or expectations!
Stayed 2 nights in Jun 2024

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right near all restaurants and shops.
Stayed 3 nights in Jun 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an incredible hotel staff we really loved the friendliness of the front desk especiallyTiZiana. The breakfast was expensive but it was good. Is the highest breakfast we've paid in our entire trip. Highly recommend the hotel. Very peaceful.
Stayed 4 nights in Jun 2024

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Not so great a place
A bit beat up around the edges. They are in the throes of a major renovation (due to a flood) which meant the restaurant was not open to guests. Only large groups who had booked ahead. The check in takes ages. It seems a wonky computer program took about 15 to 20 minutes per check in.
Stayed 2 nights in Apr 2024

4/10 Poor

edmeston

Disliked: Staff & service, property conditions & facilities, room comfort
Bad reservation on my part
There were construction ungoing and it woke us up early in the morning. There were no directions to the hotel. It was very costy to get a taxi from thd airport to the hotel. Not a place i recommend to any one without a car. No taxi available and no one want to drivd there.
Stayed 2 nights in Jun 2024

4/10 Poor

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
Way past faded glory
The staff at reception tried hard but the check in system on their computers was dreadful. It took ages to check in and if there were any changes or updates that too even longer. Like maybe half an hour. Not just us, there was a line up. There was a massive renovation going on so the restaurant was not open to hotel guests.
Stayed 1 night in Apr 2024

6/10 Okay

Graham

Liked: Cleanliness, room comfort
Short weekbreak
The hotel is being renovated at the moment so difficult to give a honest review. Our room (standard room) was clean and comfy, small side window with view of the sea, but a A/C generator next to the window so couldn´t keep window open as the generator was quite loud. We werent told that the bar closed at 6pm in the evening so disappointed that we couldn´t have a drink in the evening when returning to the hotel. The price for parking €15,-- a day is quite steep especially at the car park in a building site. Managed to find free parking spot about 5 min walk away.. The staff curtious but not over helpful with information ( about bar or facalities).Restuarant was in the middle of the build- renovations, didnt look to welcoming so decided to eat elsewhere as many places close by. Hote OK for short weekend break, when out visiting the area, but not for a holiday were the hotel should be many attraction.
Stayed 3 nights in May 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Stayed 1 night in Apr 2024

6/10 Okay

Rohan

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
We had a 1 night stay at this hotel. The Hotel is historic and it has a vintage feel. However, we stayed on first floor and our room didn't had any vintage feel. Also, there was no Almira, locker and tea/Coffee/hot kettle in the room which was a turn off for me. Bed was comfortable and the staff was polite.
Stayed 1 night in Apr 2024

6/10 Okay

Sivasubramaniasingham

Travelled with family, Travelled with group
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Service Provided
I recently had a disappointing experience during my stay at the hotel. I booked four rooms for a total of eight people through hotel.com and had paid for all the accommodations and taxes in advance. However, upon arrival at the hotel, the service was exceptionally slow. I had to wait in line for about 20 minutes just to speak with the receptionist. To my surprise, I was informed that the hotel had only received payment for three of the four rooms. I was asked to pay for the fourth room and the taxes for all rooms. This situation was quite embarrassing, especially as I was with my family and friends on holiday. We ended up having to pay again for one room and the taxes for all rooms. I immediately contacted hotel.com to try to resolve the issue with the hotel. Unfortunately, the hotel.com staff were not successful due to the lack of cooperation from the receptionist. The whole process took about two hours, which is something I have never experienced anywhere else. While the hotel is undergoing refurbishment, it's not fair to comment on its cleanliness overall. However, my bedroom was clean and tidy. The pool and sauna facilities were good, but they are only open from 9 am to 9 pm. Additionally, a hotel staff member needs to physically open the door for guests to enter, which is quite inconvenient.
Stayed 2 nights in Apr 2024

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Property conditions & facilities
An old hotel that could be great but isn't
We were in a 'Comfort room'. The window looked into a wall about two metres away. It was a rather small room but it was comfortable. The bed was good. The shower had lots of hot water and good pressure. They forgot to put a kettle, tea/coffee in the room (it was shown in the advertising photo). The room had no closet but a reasonable number of handy hooks for hanging coats and clothes. Also, restaurant and pool not available. A large portion of the lakeside public area was closed due to the renovations. The check in was terrible. So painfully slow. For everyone. The computer program seemed to be slow and difficult.
Stayed 1 night in Apr 2024

10/10 Excellent

Loreal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay was fantastic! The location was amazing, and the staff was friendly. I opted out of the breakfast, which was a mistake. I ended up adding it on later. I thought that I would be able to grab something at a local café, but nothing opened until around 10am. This could’ve been because of the time of year I went. I was glad to add the breakfast on as they start serving early and I’m an early riser. I enjoyed being able to walk and explore the area on foot. They had cute demonstrations and a really cool museum. Overall it was a great way to experience Volendam and I will be staying again!
Stayed 3 nights in Apr 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2022

10/10 Excellent

Vadim, Danbury

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The unique sea side resort area and friendly people. Everyone speaks English here happy to help. The amenities are dated. Our only problem was to get to the parking lot, as the only road takes you all around higher Northern from the hotel, then down along the water, and the worse part thru the narrow walking area full of elderly patrons.
Stayed 2 nights in Sep 2022

10/10 Excellent

Ersin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exactly the right choice
Just at the spot. Parking lot is just at the hotel entrance. Hotel is at the very hearth of Volendam, just besides cheese factory. It has a restaurant on site and a large terrace with fabulous views.
Stayed 2 nights in Sep 2022