Hilton Waikoloa Village

See all properties

Choose dates to view prices

Dates

December 2024

January 2025

Makai Naia or Naupaka Suite, 1 King Bed, 2 Floors, Ocean View | View from room

Overview
Rooms
Location
Policies

Very good

Popular amenities

Bar

24/7 front desk

Spa

Explore the area

69-425 Waikoloa Beach Dr, Waikoloa, HI, 96738

Waikoloa Beach Golf Course
1 min walk
Dolphin Quest
7 min walk
Waikoloa Kings' Course
9 min walk
Waikoloa, HI (WKL-Waikoloa Heliport)
6 min drive

Room options

Makai Room, 1 King Bed, Ocean View

49 sq m
Resort view
Sleeps 4
1 King Bed

Palace One Bedroom Suite, 1 King Bed, Ocean View

101 sq m
Ocean view
Sleeps 4
1 King Bed

Makai Lanai Room, 2 Queen Beds, Ocean View (Roll In Shower)

49 sq m
Resort view
Sleeps 4
2 Queen Beds

Premium bedding, in-room safe, laptop workspace, iron/ironing board

Makai Lanai Room, 2 Queen Beds, Garden View (Roll In Shower)

49 sq m
Sleeps 4
2 Queen Beds

Makai Lanai Room, 2 Queen Beds, Garden View

49 sq m
Sleeps 4
2 Queen Beds

Makai Lanai Room, 1 King Bed, Garden View (Roll In Shower)

49 sq m
Sleeps 4
1 King Bed

Suite, 1 King Bed (Palace Residential)

101 sq m
Sleeps 4
1 King Bed

Makai Lanai Room, 2 Queen Beds, Ocean View

49 sq m
Ocean view
Sleeps 4
2 Queen Beds

Grand Room, 1 King Bed (Palace, Garden Lanai)

Sleeps 4
1 King Bed

Palace Suite, 1 King Bed, Resort View (Roll In Shower, Hearing)

101 sq m
Resort view
Sleeps 5
1 King Bed

Flat-screen TV, DVD player, pay films, MP3 dock

Makai Room, 1 King Bed, Resort View (Hearing Accessible)

49 sq m
Mountain view
Sleeps 4
1 King Bed

Grand Suite, 1 King Bed (Palace, Royal)

Sleeps 5
1 King Bed

Grand Room, 1 King Bed, Accessible, Garden View (Palace, Roll-In Shower)

Sleeps 4
1 King Bed

Makai Room, 1 King Bed, Resort View (Accessible Tub, Hearing)

49 sq m
Resort view
Sleeps 4
1 King Bed

Makai Room, 2 Queen Beds, Ocean View (Hearing Accessible)

49 sq m
Ocean view
Sleeps 4
2 Queen Beds

Makai Room, 2 Queen Beds, Resort View (Accessible Tub, Hearing)

49 sq m
Resort view
Sleeps 4
2 Queen Beds

Palace Family Suite, 1 King Bed and 2 Queen Beds, Resort View

101 sq m
Resort view
Sleeps 7
3 Queen Beds

Palace Presidential Suite, 1 King Bed, Ocean View

216 sq m
Ocean view
Sleeps 5
1 King Bed

Palace Room, 1 King Bed, Resort View

39 sq m
Resort view
Sleeps 4
1 King Bed

Makai Room, 2 Queen Beds, Ocean View

49 sq m
Ocean view
Sleeps 4
2 Queen Beds

Makai Room, 2 Queen Beds, Resort View

49 sq m
Resort view
Sleeps 4
2 Queen Beds

Palace Room, 1 King Bed, Resort View (Roll In Shower, Hearing)

49 sq m
Resort view
Sleeps 4
1 King Bed

Palace Room, 2 Queen Beds, Resort View (Roll In Shower, Hearing)

49 sq m
Resort view
Sleeps 4
2 Queen Beds

Palace Room, 1 King Bed, Ocean View

39 sq m
Ocean view
Sleeps 4
1 King Bed

Palace Room, 1 King Bed, Ocean View (Accessible Tub, Hearing)

49 sq m
Ocean view
Sleeps 4
1 King Bed

Palace Room, 2 Queen Beds, Resort View

39 sq m
Resort view
Sleeps 4
2 Queen Beds

Palace Room, 1 King Bed, Resort View (Hearing Accessible)

39 sq m
Resort view
Sleeps 4
1 King Bed

Palace Room, 2 Queen Beds, Resort View (Hearing Accessible)

39 sq m
Resort view
Sleeps 4
2 Queen Beds

Palace Room, 1 King Bed, Resort View (Accessible Tub, Hearing)

49 sq m
Resort view
Sleeps 4
1 King Bed

Makai One Bedroom Suite, 2 Queen Beds, Ocean View

110 sq m
Ocean view
Sleeps 6
2 Queen Beds

Palace Room, 2 Queen Beds, Ocean View

39 sq m
Ocean view
Sleeps 4
2 Queen Beds

Royal Suite, 1 King Bed, Ocean View (Accessible Tub, Hearing)

49 sq m
Ocean view
Sleeps 5
1 King Bed

Palace Presidential Suite, 1 King Bed, Ocean View (Roll In Shower, Hearing)

216 sq m
Ocean view
Sleeps 5
1 King Bed

Palace Room, 2 Queen Beds, Ocean View (Accessible Tub, Hearing)

49 sq m
Ocean view
Sleeps 4
2 Queen Beds

Palace One Bedroom Suite, 1 King Bed, Resort View

101 sq m
Resort view
Sleeps 5
1 King Bed

Makai Presidential Suite, 1 King Bed, Ocean View

110 sq m
Ocean view
Sleeps 5
1 King Bed

Makai Room, 1 King Bed, Ocean Front View

49 sq m
Ocean view
Sleeps 4
1 King Bed

Makai Room, 2 Queen Beds, Ocean Front View

49 sq m
Ocean view
Sleeps 4
2 Queen Beds

Makai Naia or Naupaka Suite, 1 King Bed, 2 Floors, Ocean View

101 sq m
Ocean view
Sleeps 4
1 King Bed

Makai Room, 1 King Bed, Resort View

49 sq m
Mountain view
Sleeps 4
1 King Bed

Room, 1 King Bed, Garden View, Ground Floor (Palace)

39 sq m
Sleeps 4
1 King Bed

Room, 2 Queen Beds, Garden View, Ground Floor (Palace)

39 sq m
Sleeps 4
2 Queen Beds

Makai Lanai Room, 1 King Bed, Ocean View

49 sq m
Ocean view
Sleeps 4
1 King Bed

Makai Lanai Room, 1 King Bed, Garden View

49 sq m
Sleeps 4
1 King Bed

Room, 1 King Bed, Golf View (Palace)

39 sq m
Golf view
Sleeps 4
1 King Bed

Room, 2 Queen Beds, Golf View (Palace)

39 sq m
Golf view
Sleeps 4
2 Queen Beds

Makai One Bedroom Suite, 1 King Bed, Ocean View

110 sq m
Ocean view
Sleeps 5
1 King Bed and 1 Queen Sofa Bed

Room, 1 King Bed, Resort View (Palace)

39 sq m
Resort view
Sleeps 4
1 King Bed

Royal Suite, 1 King Bed, Ocean View

110 sq m
Ocean view
Sleeps 5
1 King Bed

Similar properties

Pool

Spa

Restaurant

Air conditioning

for 1 night

includes taxes & fees

5 Dec - 6 Dec

About this property

Resort with private beach and full-service spa

Catch some rays on Hilton Waikoloa Village's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 8 restaurants. Housekeeping is available on request.

Hilton Waikoloa Village offers 647 accommodations with MP3 docking stations and DVD players. Rooms open to furnished balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include laptop-compatible safes, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

A private beach, an outdoor tennis court and a health club are featured at the resort. 3 outdoor swimming pools and 3 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Kohala Spa has massage/treatment rooms and couples treatment room(s). Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hilton Waikoloa Village. During your stay, you're just a quick walk from Waikoloa Beach Golf Course. Free WiFi in public areas, 3 outdoor pools and 8 restaurants are available.

Free Wi-Fi (speed: 50+ Mbps)
Options for a bite to eat or a refreshing drink include 8 restaurants, 2 coffee shops/cafes, 2 poolside bars and 5 bars/lounges
Buffet breakfast served daily for a fee
Valet parking and self-parking available for a fee
Splash around at the waterslide or swim in the 3 outdoor pools
Treat yourself to facials, hydrotherapy or massages at Kohala Spa
Services include dry cleaning/laundry, a concierge and tour or ticket assistance
On-site recreation includes a private beach, an outdoor tennis court and a gym
Guests speak favourably about the family-friendly amenities and the clean guestrooms
Steps from Waikoloa Beach Golf Course and 9 minutes on foot from Waikoloa Kings' Course

Simply walk outside to smell the salty air and watch the ocean waves from the white sand beach. Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with cabanas (surcharge). At Hilton Waikoloa Village, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants and 2 coffee shops/cafes, as well as a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 5 bars/lounges. WiFi is free in public spaces. This beach resort also offers a children's pool, outdoor tennis courts and a health club. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Waikoloa resort.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.

Hilton Waikoloa Village has 8 restaurants serving breakfast, lunch and dinner.

Languages

Chinese (Mandarin), English, Japanese, Spanish

Property amenities

Internet

Available in all rooms: Free WiFi
In-room WiFi speed: 50+ Mbps
Available in some public areas: Free WiFi

Parking and transport

Electric car charging station on site
Height restrictions apply for on-site parking
Uncovered parking on site (USD 48 per night; includes in/out privileges)
Uncovered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

Daily buffet breakfast available 7 AM to 10:30 AM for a fee: USD 55 for adults and USD 27.50 for children
2 coffee shops/cafes
2 poolside bars
5 bars/lounges
8 restaurants

Family friendly

3 outdoor pools
Children's pool
Dining table
DVD player
Grocery/convenience store
Laundry facilities
Mini-fridge
Rollaway/extra bed (surcharge)
Waterslide

Conveniences

24-hour front desk
ATM
Free newspapers in lobby
Gift shop/newsstand
Grocery/convenience store
Hair salon
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (on request)
Multilingual staff
Porter/bellhop
Tour and ticket assistance
Wedding services

Business services

7 meeting rooms
Business centre
Conference centre (66,000 square foot of space)

Outdoors

Beach cabanas (surcharge)
Beach loungers
Beach towels
Garden
On a private beach
On the bay
Outdoor furniture
Terrace

Full-service spa

Aromatherapy
Body scrubs
Body wraps
Couples treatment rooms
Deep-tissue massages
Facials
Hot stone massages
Hydrotherapy
In-room massages
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Spa treatment rooms
Spa tub
Sports massages
Steam room
Swedish massages
Thai massages
Turkish bath

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Braille/raised signage
Front entrance ramp
No lift
Phone accessibility kit
Pool hoist on site
Visual alarms in hallways
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible concierge desk
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible path of travel
Wheelchair-accessible pool
Wheelchair-accessible public bathroom
Wheelchair-accessible restaurant
Wheelchair-accessible spa

3 buildings
6 floors
Ballroom
Banquet hall
Built in 1988
Designated smoking areas

Room amenities

Bedroom

Hypo-allergenic bedding
Premium bedding
Rollaway/extra bed (surcharge)

Bathroom

Bidet
Designer toiletries
Hair dryer
Private bathroom
Shampoo
Shower/bathtub combination
Soap
Toilet paper
Towels provided

Entertainment

DVD player
Flat-screen TV with premium cable channels
MP3 dock
Pay films

Food and drink

Coffee/tea maker
Dining table
Mini-fridge
Toaster

Air conditioning (climate-controlled)
Connecting rooms available
Dryer
Iron/ironing board
Laptop workspace
Laptop-compatible safe
Phone
Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight

Early check-in subject to availability

Early check-in is available for a fee

Contactless check-in and check-out are available

Express check-in available

Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Contactless check-out

Late check-out subject to availability

A late check-out fee will be charged

Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets allowed, but service animals are welcome

Children and extra beds

Children are welcome.

Rollaway/extra beds are available for USD 50.0 per night.

Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

Resort fee: USD 56.62 per accommodation, per night

The resort fee includes:

Additional inclusions
Fitness centre access
Fitness/yoga classes
Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

Fee for buffet breakfast: from approximately USD 55 for adults and from USD 27.50 for children
Uncovered self-parking fee: USD 48 per night (in/out privileges)
Valet parking fee: USD 55 per night (in/out privileges)
Early check-in is available for a fee (subject to availability)
Late check-out is available for a fee (subject to availability)
Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

Tax ID - TA 063-091-0976-01

This property accepts credit cards, debit cards and cash

This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Front desk staff will greet guests on arrival.

We should mention

Pool access available from 8 AM to 10:00 PM
Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Village Hotel Waikoloa

Hilton Village Waikoloa

Hilton Waikoloa

Hilton Waikoloa Village

Waikoloa Hilton

Waikoloa Hilton Village

Waikoloa Village

Waikoloa Village Hilton

Hawaii Hilton Waikoloa Village

Hilton Waikoloa Village Hotel Waikoloa

Hilton Waikoloa Village Resort

Hilton Waikoloa Village Hotel

Hilton Village Resort

Hilton Village Hotel Waikoloa

Hawaii Hilton Waikoloa Village

Waikoloa Hilton

Hilton Village Waikoloa

Hilton Waikoloa Village Resort

Hilton Waikoloa Village Waikoloa

Hilton Waikoloa Village Resort Waikoloa

Hilton Waikoloa Village Reviews

8.2

Very good

8.4/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

8/10 Good

Joo Suk

Travelled with family

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

There are three different pools (including lagoon) that provide the guest with options to enjoy. Some AC in tram was out of order during the stay and wish they could fix sooner.

Stayed 5 nights in Aug 2024

10/10 Excellent

Darragh

22 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 5 nights in Aug 2024

8/10 Good

Alexey, Redmond

Travelled with family

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The hotel grounds, pools, and lagoon are nothing short of spectacular. We knew that already from just visiting before and that's why we booked it. Room with ocean and lagoon view in the Palace tower was amazing. So why not 5 stars? Food prices! The food is good, but $230 for 2 adults 2 children breakfast? We mostly went to Lagoon Grill for lunch due to beautiful location next to dolphins and more "normal" prices (well, still expect to pay close to 200 for a family of 4). Also disappointing was that the boats were closed, and many cars in the train had A/C broken. Water slides not always working. For amount they charge for everything (including resort fee on top of the room price etc.) I'd expect they make efforts to fix those things sooner. Staff was very nice and friendly! And marine life in the lagoon is amazing. I did not think it would worth snorkeling, no corals etc., but we saw so many colorful and quite big fish, and turtles!

Stayed 3 nights in Aug 2024

8/10 Good

curtis

Travelled with partner

22 Aug 2024

Liked: Cleanliness, amenities, property conditions & facilities

Staff didnt seem very happy

Stayed 6 nights in Aug 2024

8/10 Good

Phil, Sunnyvale

Travelled with family

22 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A spectacular property w/ wonderful architecture, decor, & foliage, w/ scenic portraits every 50 feet. The vast property needs the fun boats & tram system to get around. I wish the trams were quicker between stops, this would save lots of vacation time. There was a good deal of renovation going on this trip, but surprisingly not disruptive to our stay. Valets, porters, reception, housekeeping, all service people were wonderful & helpful for any request. My only complete disappointment was our dinner at the Kamuela Provision co., the premier restaurant on the property. You cannot beat the location, design, or panoramic views at this restaurant. The reception for our reservation was efficient, but cold as ice. Our waiter was experienced & well versed in the menu. We understand the desire to be unique, but you have to remember to provide what your patrons want, good flavors. The decision to not provide a single green salad option was very disappointing to my wife. Sorry, diced cabbage does not count. I asked for a modification to the sashimi option (ahi only) which was rejected by the chef. OK, I tried something else, wantons - not tasty. Then to entres. The menu items all sounded good: peppered ahi & a custom Mahi mix for my wife. The problem was all of the garnishes/sauces were bland & very disapponting for anything that costs $70-$80/plate. We get back to this property every 3-4 years. Hopefully, our return visit will recover to the wonderful meals from previous trips.

Stayed 2 nights in Aug 2024

10/10 Excellent

Frank

21 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Stayed 7 nights in Aug 2024

8/10 Good

Gillian

Travelled with partner

21 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Good location, nice resort, great staff , needs more affordable food options

Stayed 5 nights in Aug 2024

6/10 Okay

Antonio

Travelled with family

21 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

It’s an overall good place to stay. If you plan to park expect $50 per day fee and also a $50 dlla resort fee so whatever deal you get through Expedia, just add $100 per day.

Stayed 6 nights in Aug 2024

10/10 Excellent

Fatou

Travelled with partner

20 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best hotel I have ever been to. Amazing staff

Stayed 2 nights in Aug 2024

10/10 Excellent

Giti

19 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Every thing

Stayed 5 nights in Aug 2024

10/10 Excellent

Atsuka

Travelled with partner

19 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The grounds were well kept, the property is huge and gives a real scale of how massive the Big Island is too. The thing I didn't like was that the boat areas were closed off and weren't used for anything. It could have provided another way to get from A to B. The tram's AC was broken in August..the windows/doors don't open so that was bad. I mean, what is fire broke out in the tram..? So transportation was not great. We stayed at the Palace Tower and the walls are paper thin, the hallways were noisy. But the room was large and the lanai had a partial ocean view, it was quiet and peaceful. Everything closes really early so that was another bummer. Overall, I enjoyed the stay.

Stayed 2 nights in Aug 2024

6/10 Okay

Sheri L

Travelled with family and small children

19 Aug 2024

Liked: Property conditions & facilities

I would not recommend staying in the Palace tower at this resort - it is literally over half a mile to walk to the front desk, and parking area. It was also a very long walk to the pools. They had a tram that was never running when we needed it, and the AC was broken. It’s a nice resort, but very inconvenient to get around. I probably would not stay again.

Stayed 8 nights in Aug 2024

8/10 Good

Daniel

Travelled with family

18 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wished I could have given 5 stars

We arrived later around 930-10pm upon entering room was leaking from the ceiling, called waited for another 1/2-45mim for a room change. The next room was much better but noticed we didn’t have a microwave not sure if they are suppose to have one, typically all hotels I have stayed at had one? For a 6 night stay there were some days a microwave would have been nice, oh well, we noticed the fridge was just hanging out on the floor but cabinet had a cut out what look like for a fridge which was odd. Again no big deal. Room was a little dated. But the view and the amenities in the resort was amazing. We didn’t spend a lot of time in the room so some of the missing items and set up wasn’t too much of a bothered. The only other thing is please provide enough towels for each individual guests, we received 3 towel set for a family of 4 weird again. Had to call or go back to main lobby which is a trek but we then just use some beach towels that were offered nearby.

Stayed 6 nights in Aug 2024

10/10 Excellent

Preetinder, Leduc County

17 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

The food is expensive fyi . Otherwise everything else good

Stayed 6 nights in Jul 2024

10/10 Excellent

Keith

Travelled with family, Travelled with family and small children

17 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

The tram was great and the lagoon was beautiful

Stayed 4 nights in Aug 2024

8/10 Good

Eric

Travelled with partner

15 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

A bit of a money grab with resort fees and parking and dining prices but if you can stomach that you’ll enjoy the stay. Pools seem a bit dated, I was hoping for a real lazy river with water currents and shade and some jacuzzi were reservation only which was dumb cause nobody was paying for that. The monorail is slow but it’s fun.

Stayed 6 nights in Aug 2024

10/10 Excellent

Sigifredo

14 Aug 2024

Stayed 2 nights in Aug 2024

8/10 Good

Leslie A

Travelled with family

14 Aug 2024

Liked: Amenities

My room was visibly dirty, there was a package of cookies left on the shelf, I found an earring on the floor by the bed and there were little ants all over my bathroom and on the bathroom counter. The property was great otherwise and very kid friendly. The lagoon was a favorite's for my kid to play in.

Stayed 5 nights in Jul 2024

6/10 Okay

Fidencio

Travelled with family

14 Aug 2024

Liked: Cleanliness

Honestly pretty disappointed with the hotel experience. My family and I booked a 5 day stay for a family vacation. Apon checking in we were asked to pay a $600 deposit to use as credit towards our expenses at the Hotel, which is understandable. Then we soon found out that this was just the beginning of all the excessive fees they would charge us during our stay. $48 for parking, DAILY, $48 resort fee, DAILY, $120 credit card hold, DAILY, not to mention upon entering the room there wasn’t a microwave in sight, not even a bottle of water. When we asked what exactly these charges were for the front desk employees failed to explain to me in a clear manner exactly what the fees were for. Will not be returning EVER AGAIN.

Stayed 5 nights in Aug 2024

6/10 Okay

Lauren

Travelled with family and small children

14 Aug 2024

Liked: Amenities, property conditions & facilities

Disliked: Staff & service

The staff is not helpful and checking in is awful. That is my number one complaint about this facility. We have stayed twice and the check in process was an absolute nightmare both times. The check in is at 4:00 pm but be prepared to wait past that to get your room available to you. The property is beautiful and in a great area, but they can definitely do better with room cleaning.

Stayed 5 nights in Aug 2024

10/10 Excellent

DANIELE, Miami

Travelled with partner

14 Aug 2024

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

I had the pleasure of staying at the Hilton Waikoloa Village, and it was a fantastic experience. The property is stunning, with well-kept grounds and beautiful views that really capture the essence of Hawaii. The rooms were clean and comfortable, making it easy to relax and enjoy the surroundings. The staff was incredibly friendly and accommodating, always greeting us with a smile and eager to help with anything we needed. There’s plenty to do on-site, from enjoying the pools and lagoon to exploring the art and gardens throughout the resort. One thing to note is that the resort is quite expansive, so be prepared for some walking or taking the convenient tram and boat shuttles provided by the hotel. Also, keep in mind that dining options can be a bit pricey, but the quality and atmosphere are worth it. Overall, Hilton Waikoloa Village is a beautiful and well-maintained resort with excellent service, offering a true Hawaiian experience in a breathtaking setting.

Stayed 4 nights in May 2024

10/10 Excellent

Sam

12 Aug 2024

Liked: Cleanliness, staff & service, property conditions & facilities

Really fun place to stay! Love the lagoon and other swimming options !

Stayed 5 nights in Aug 2024

8/10 Good

Anhvu

Travelled with family

11 Aug 2024

Liked: Cleanliness, staff & service, amenities

We loved the grounds especially the pools, landscaping , and views. However the room and buildings are outdated and worn down. The trams keep breaking and we had to walk a lot especially with 2 kids. They moved us to another room bc the AC had issues, but the new room also had a broken AC. We ended up staying in the same room bc we figured out that the magnetic plates on the sliding door were misaligned and would trigger the AC to turn off. Overall we like resort and hope to come back again.

Stayed 3 nights in Aug 2024

8/10 Good

Patrick, Saratoga

Travelled with family and small children

10 Aug 2024

Liked: Cleanliness

Lots of interesting kids activities - dolphin experience, lagoon turtle watching, great waterslides, sand pool, tram ride

Stayed 3 nights in Aug 2024

8/10 Good

Andrew

Travelled with family and small children, Travelled with group

10 Aug 2024

Liked: Cleanliness, staff & service

Beautiful views and really nice staff. I wiuld have liked to see more food options or restaurants that were open longer hours. Hard to find breakfast places and dinner options.

Stayed 4 nights in Aug 2024

Hilton Waikoloa Village

Choose dates to view prices

Photo gallery for Hilton Waikoloa Village

Reviews

Very good

Popular amenities

Explore the area

Room options

View all photos for Makai Room, 1 King Bed, Ocean View

Makai Room, 1 King Bed, Ocean View

View all photos for Palace One Bedroom Suite, 1 King Bed, Ocean View

Palace One Bedroom Suite, 1 King Bed, Ocean View

View all photos for Makai Lanai Room, 2 Queen Beds, Ocean View (Roll In Shower)

Makai Lanai Room, 2 Queen Beds, Ocean View (Roll In Shower)

View all photos for Makai Lanai Room, 2 Queen Beds, Garden View (Roll In Shower)

Makai Lanai Room, 2 Queen Beds, Garden View (Roll In Shower)

View all photos for Makai Lanai Room, 2 Queen Beds, Garden View

Makai Lanai Room, 2 Queen Beds, Garden View

View all photos for Makai Lanai Room, 1 King Bed, Garden View (Roll In Shower)

Makai Lanai Room, 1 King Bed, Garden View (Roll In Shower)

View all photos for Suite, 1 King Bed (Palace Residential)

Suite, 1 King Bed (Palace Residential)

View all photos for Makai Lanai Room, 2 Queen Beds, Ocean View

Makai Lanai Room, 2 Queen Beds, Ocean View

View all photos for Grand Room, 1 King Bed (Palace, Garden Lanai)

Grand Room, 1 King Bed (Palace, Garden Lanai)

View all photos for Palace Suite, 1 King Bed, Resort View (Roll In Shower, Hearing)

Palace Suite, 1 King Bed, Resort View (Roll In Shower, Hearing)

View all photos for Makai Room, 1 King Bed, Resort View (Hearing Accessible)

Makai Room, 1 King Bed, Resort View (Hearing Accessible)

Grand Suite, 1 King Bed (Palace, Royal)

View all photos for Grand Room, 1 King Bed, Accessible, Garden View (Palace, Roll-In Shower)

Grand Room, 1 King Bed, Accessible, Garden View (Palace, Roll-In Shower)

View all photos for Makai Room, 1 King Bed, Resort View (Accessible Tub, Hearing)

Makai Room, 1 King Bed, Resort View (Accessible Tub, Hearing)

View all photos for Makai Room, 2 Queen Beds, Ocean View (Hearing Accessible)

Makai Room, 2 Queen Beds, Ocean View (Hearing Accessible)

View all photos for Makai Room, 2 Queen Beds, Resort View (Accessible Tub, Hearing)

Makai Room, 2 Queen Beds, Resort View (Accessible Tub, Hearing)

View all photos for Palace Family Suite, 1 King Bed and 2 Queen Beds, Resort View

Palace Family Suite, 1 King Bed and 2 Queen Beds, Resort View

View all photos for Palace Presidential Suite, 1 King Bed, Ocean View

Palace Presidential Suite, 1 King Bed, Ocean View

View all photos for Palace Room, 1 King Bed, Resort View

Palace Room, 1 King Bed, Resort View

View all photos for Makai Room, 2 Queen Beds, Ocean View

Makai Room, 2 Queen Beds, Ocean View

View all photos for Makai Room, 2 Queen Beds, Resort View

Makai Room, 2 Queen Beds, Resort View

View all photos for Palace Room, 1 King Bed, Resort View (Roll In Shower, Hearing)

Palace Room, 1 King Bed, Resort View (Roll In Shower, Hearing)

View all photos for Palace Room, 2 Queen Beds, Resort View (Roll In Shower, Hearing)

Palace Room, 2 Queen Beds, Resort View (Roll In Shower, Hearing)

View all photos for Palace Room, 1 King Bed, Ocean View

Palace Room, 1 King Bed, Ocean View

View all photos for Palace Room, 1 King Bed, Ocean View (Accessible Tub, Hearing)

Palace Room, 1 King Bed, Ocean View (Accessible Tub, Hearing)

View all photos for Palace Room, 2 Queen Beds, Resort View

Palace Room, 2 Queen Beds, Resort View

View all photos for Palace Room, 1 King Bed, Resort View (Hearing Accessible)

Palace Room, 1 King Bed, Resort View (Hearing Accessible)

View all photos for Palace Room, 2 Queen Beds, Resort View (Hearing Accessible)

Palace Room, 2 Queen Beds, Resort View (Hearing Accessible)

View all photos for Palace Room, 1 King Bed, Resort View (Accessible Tub, Hearing)

Palace Room, 1 King Bed, Resort View (Accessible Tub, Hearing)

View all photos for Makai One Bedroom Suite, 2 Queen Beds, Ocean View

Makai One Bedroom Suite, 2 Queen Beds, Ocean View

View all photos for Palace Room, 2 Queen Beds, Ocean View

Palace Room, 2 Queen Beds, Ocean View

View all photos for Royal Suite, 1 King Bed, Ocean View (Accessible Tub, Hearing)

Royal Suite, 1 King Bed, Ocean View (Accessible Tub, Hearing)

View all photos for Palace Presidential Suite, 1 King Bed, Ocean View (Roll In Shower, Hearing)

Palace Presidential Suite, 1 King Bed, Ocean View (Roll In Shower, Hearing)

View all photos for Palace Room, 2 Queen Beds, Ocean View (Accessible Tub, Hearing)

Palace Room, 2 Queen Beds, Ocean View (Accessible Tub, Hearing)

View all photos for Palace One Bedroom Suite, 1 King Bed, Resort View

Palace One Bedroom Suite, 1 King Bed, Resort View

View all photos for Makai Presidential Suite, 1 King Bed, Ocean View

Makai Presidential Suite, 1 King Bed, Ocean View

View all photos for Makai Room, 1 King Bed, Ocean Front View