Hilton Waikoloa Village

4.0 star property

Choose dates to view prices

Photo gallery for Hilton Waikoloa Village

Exterior
Palace One Bedroom Suite, 1 King Bed, Ocean View | View from room
Courtyard
Exterior
Sports facility

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Parking available
  • Spa

Explore the area

Map
69-425 Waikoloa Beach Dr, Waikoloa, HI, 96738
  • Waikoloa Beach Golf Course
    ‪1 min walk‬
  • Anaehoomalu Beach
    ‪3 min walk‬
  • Kings Shops
    ‪12 min walk‬
  • Kailua-Kona, HI (KOA-Kona Intl.)
    ‪35 min drive‬

Room options

Makai Room, 1 King Bed, Ocean View

  • Resort view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Palace One Bedroom Suite, 1 King Bed, Ocean View

  • Ocean view
  • 101 sq m
  • Sleeps 4
  • 1 King Bed

Grand Suite, 1 Bedroom, Resort View (Palace Grand, Newly Renovated)

  • Resort view
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

Makai Lanai Room, 2 Queen Beds, Ocean View, Ground Floor (Roll In Shower)

  • Resort view
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed with Sofa bed, Resort View (Palace Grand, Newly Renovated)

  • Resort view
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

Makai Lanai Room, 2 Queen Beds, Garden View (Roll In Shower)

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Makai Lanai Room, 2 Queen Beds, Garden View

  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Makai Lanai Room, 1 King Bed, Garden View (Roll In Shower)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Grand Room, 1 King Bed with Sofa bed, Golf View (Palace Grand, Newly Renovated)

  • Golf view
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

Makai Lanai Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed with Sofa bed, Garden View (Palace Grand, Newly Renovated)

  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

Grand Room, 1 King Bed with Sofa bed, Hearing Accessible (Palace Grand, Newly Renovated)

  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

Grand Room, 1 King Bed with Sofa bed, Resort View (Palace Grand, Newly Renovated)

  • Resort view
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

Room, 2 Queen Beds, Accessible, Ocean View (Mobility & Hearing)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Makai Room, 1 King Bed, Resort View (Hearing Accessible)

  • Mountain view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Grand Suite, 1 Bedroom, Ocean View (Palace, Royal Ocean, Newly Renovated)

  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

Grand Room, 2 Queen Beds, Ocean View (Palace Grand, Newly Renovated)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 1 King Bed with Sofa bed, Garden View (Palace Grand, Newly Renovated)

  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

Makai Room, 1 King Bed, Resort View (Accessible Tub, Hearing)

  • Resort view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Makai Room, 2 Queen Beds, Ocean View (Hearing Accessible)

  • Ocean view
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Grand Room, 2 Queen Beds, Ocean View (Palace Grand, Newly Renovated)

  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Makai Room, 2 Queen Beds, Resort View (Accessible Tub, Hearing)

  • Resort view
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Palace Family Suite, 1 King Bed and 2 Queen Beds, Resort View

  • Resort view
  • 101 sq m
  • Sleeps 7
  • 3 Queen Beds

Palace Presidential Suite, 1 bedroom, Ocean View, 1 King Bed

  • Ocean view
  • 216 sq m
  • Sleeps 5
  • 1 King Bed

Palace Room, 1 King Bed, Resort View

  • Resort view
  • 39 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Makai Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Makai Room, 2 Queen Beds, Resort View

  • Resort view
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Palace Room, 2 Queen Beds, Resort View (Roll In Shower, Hearing)

  • Resort view
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Palace Room, 1 King Bed, Ocean View

  • Ocean view
  • 39 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Palace Room, 1 King Bed, Ocean View (Accessible Tub, Hearing)

  • Ocean view
  • 49 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Palace Room, 2 Queen Beds, Resort View

  • Resort view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Palace Room, 1 King Bed, Resort View (Hearing Accessible)

  • Resort view
  • 39 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Palace Room, 2 Queen Beds, Resort View (Hearing Accessible)

  • Resort view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Palace Room, 1 King Bed, Resort View (Accessible Tub, Hearing)

  • Resort view
  • 49 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Grand Room, 2 Queen Beds, Hearing Accessible, Resort View (Palace Grand, Newly Renovated)

  • Resort view
  • Sleeps 5
  • 2 Queen Beds

Makai One Bedroom Suite, 2 Queen Beds, Ocean View

  • Ocean view
  • 110 sq m
  • Sleeps 6
  • 2 Queen Beds

Palace Room, 2 Queen Beds, Ocean View

  • Ocean view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Royal Suite, 1 King Bed, Ocean View (Accessible Tub, Hearing)

  • Ocean view
  • 49 sq m
  • Sleeps 5
  • 1 King Bed

Grand Room, 2 Queen Beds, Golf View (Palace Grand, Newly Renovated)

  • Golf view
  • Sleeps 4
  • 2 Queen Beds

Palace Presidential Suite, 1 King Bed, Ocean View (Roll In Shower, Hearing)

  • Ocean view
  • 216 sq m
  • Sleeps 6
  • 1 King Bed and 1 Double Sofa Bed

Palace Room, 2 Queen Beds, Ocean View (Accessible Tub, Hearing)

  • Ocean view
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Palace One Bedroom Suite, 1 King Bed, Resort View

  • Resort view
  • 101 sq m
  • Sleeps 5
  • 1 King Bed

Presidential Suite, 1 Bedroom, Ocean View (Makai)

  • Ocean view
  • 110 sq m
  • Sleeps 5
  • 1 King Bed

Makai Room, 1 King Bed, Ocean Front View

  • Ocean view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Makai Room, 2 Queen Beds, Ocean Front View

  • Ocean view
  • 49 sq m
  • Sleeps 4
  • 2 Queen Beds

Makai 1 Bedroom Owner Suite, Ocean View, 1 King & Queen Sofa Bed, two floors

  • Ocean view
  • 101 sq m
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

Makai Room, 1 King Bed, Resort View

  • Mountain view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Grand Room, 2 Queen Beds, Hearing Accessible, Garden View (Palace Grand, Newly Renovated)

  • Sleeps 4
  • 2 Queen Beds

Grand Room, 2 Queen Beds, Resort View (Palace Grand, Newly Renovated)

  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Garden View, Ground Floor (Palace)

  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Garden View, Ground Floor (Palace)

  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Makai Lanai Room, 1 King Bed, Ocean View

  • Ocean view
  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Makai Lanai Room, Garden View, 1 King Bed, Ground Floor

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

Grand Room, 2 Queen Beds, Garden View (Palace Grand, Lanai, Newly Renovated)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Golf View (Palace)

  • Golf view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed

Room, 2 Queen Beds, Golf View (Palace)

  • Golf view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds

Makai One Bedroom Suite, 1 King Bed, Ocean View

  • Ocean view
  • 110 sq m
  • Sleeps 5
  • 1 King Bed and 1 Queen Sofa Bed

Royal Suite, 1 King Bed, Ocean View

  • Ocean view
  • 110 sq m
  • Sleeps 5
  • 1 King Bed

Grand Room, 1 King Bed with Sofa bed, Ocean View (Palace Grand, Newly Renovated)

  • Ocean view
  • Sleeps 6
  • 1 King Bed and 1 Queen Sofa Bed

Room, 1 King Bed, Accessible, Ocean View (Pal Grd, Bathtub)

  • Ocean view
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Hilton Waikoloa Village

Family beach fun and 3 outdoor pools
Guests of this beach resort will appreciate convenient on-site amenities such as a health club and a steam room. Housekeeping is available on request.
Hilton Waikoloa Village offers 647 accommodations with MP3 docking stations and DVD players. Rooms open to furnished balconies or patios. Beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films. Bathrooms include a combined bath/shower unit, designer toiletries, bidets and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include laptop-compatible safes, safes and telephones. Additionally, rooms include coffee/tea makers and a hairdryer. In-room massages and hypo-allergenic bedding can be requested. Housekeeping is provided on request.

An outdoor tennis court and a health club are featured at the resort. 3 outdoor swimming pools and 3 hot tubs are on site. In addition to a kids' pool, other recreational amenities include a waterslide, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 2 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology. The spa is equipped with a sauna, a hot tub, a steam room and Turkish bath/hammam.

The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hilton Waikoloa Village. During your stay, you're just a quick walk from Waikoloa Beach Golf Course. Free WiFi in public areas, 3 outdoor pools and 8 restaurants are available.
  • Free Wi-Fi (speed: 50+ Mbps)
  • Options for a bite to eat or a refreshing drink include 8 restaurants, 2 coffee shops/cafes, 2 poolside bars and 5 bars/lounges
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Splash around at the waterslide or swim in the 3 outdoor pools
  • Treat yourself to aromatherapy, facials or reflexology at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court, a gym and a steam room
  • Guests speak favourably about the overall condition of the property and the clean guestrooms
  • Steps from Waikoloa Beach Golf Course and 9 minutes on foot from Waikoloa Kings' Course
Spend the day at the beach and work on your tan with sunloungers (chaise longues) or relax in the shade with cabanas (surcharge). At Hilton Waikoloa Village, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 8 restaurants and 2 coffee shops/cafes, as well as a nearby corner/local shop. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 5 bars/lounges. WiFi is free in public spaces. This beach resort also offers a children's pool, outdoor tennis courts and a health club. Parking is available for a fee.

Smoking is allowed in designated areas at this 4-star Waikoloa resort.

For a fee, guests can enjoy a buffet breakfast daily from 7 AM to 10:30 AM.
Hilton Waikoloa Village has 8 restaurants serving breakfast, lunch and dinner.

Languages

Chinese (Mandarin), English, Japanese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Uncovered parking on site (USD 48 per night; includes in/out privileges)
  • Uncovered valet parking on site (USD 55 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 7 AM to 10:30 AM for a fee: USD 55 for adults and USD 27.50 for children
  • 2 coffee shops/cafes
  • 2 poolside bars
  • 5 bars/lounges
  • 8 restaurants

Things to do

  • 27-hole adjacent golf course
  • 3 hot tubs
  • 3 outdoor pools
  • Children's pool
  • Fitness classes
  • Full-service spa
  • Games
  • Golf
  • Golf carts
  • Health club
  • Kayaking
  • Outdoor tennis court
  • Paddleboard
  • Pilates classes
  • Sauna
  • Shopping
  • Snorkelling
  • Steam room
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Beach toys
  • Children's games
  • Children's pool
  • DVD player
  • Grocery/convenience store
  • Laundry facilities
  • Mini-fridge
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre (66,000 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Garden
  • On the bay
  • Outdoor furniture
  • Picnic area
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Hydrotherapy
  • In-room massages
  • Manicures/pedicures
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages
  • Thai massages
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Front entrance ramp
  • No lift
  • Phone accessibility kit
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 3 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Built in 1988
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium cable channels
  • MP3 dock
  • Pay films

Food and drink

  • Coffee/tea maker
  • Mini-fridge
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Dryer
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Resort fee: USD 56.62 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness centre access
  • Fitness/yoga classes
  • Phone calls

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 55 for adults and from USD 27.50 for children
  • Uncovered self-parking fee: USD 48 per night (in/out privileges)
  • Valet parking fee: USD 55 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - TA 063-091-0976-01
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 8 AM to 10:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Village Hotel Waikoloa
Hilton Village Waikoloa
Hilton Waikoloa
Hilton Waikoloa Village
Waikoloa Hilton
Waikoloa Hilton Village
Waikoloa Village
Waikoloa Village Hilton
Hawaii Hilton Waikoloa Village
Hilton Waikoloa Village Hotel Waikoloa
Hilton Waikoloa Village Resort
Hilton Waikoloa Village Hotel
Hilton Village Resort
Hilton Village Hotel Waikoloa
Hawaii Hilton Waikoloa Village
Waikoloa Hilton
Hilton Village Waikoloa
Hilton Waikoloa Village Resort
Hilton Waikoloa Village Resort
Hilton Waikoloa Village Waikoloa
Hilton Waikoloa Village Resort Waikoloa

Hilton Waikoloa Village Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 519 out of 1015 reviews
Rating 8 - Good. 234 out of 1015 reviews
Rating 6 - Okay. 150 out of 1015 reviews
Rating 4 - Poor. 67 out of 1015 reviews
Rating 2 - Terrible. 45 out of 1015 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Mattisen

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Rebecca Jeanne

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
They had everything in one place. I will receive this place to everyone. We plan on coming back next year. Thank you so much for a memorable honeymoon.
Stayed 7 nights in Feb 2025

10/10 Excellent

Mthunzi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

Matthew

Disliked: Staff & service
Stayed 7 nights in Feb 2025

8/10 Good

Joy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very very beautiful landscaping! Rooms and resort clean Awesome sunsets and whales were visible in the ocean! but the train was out of service one of the days and unavailable early morning Very long walk for those with ambulation issues Food was so expensive on the resort we were forced to eat elsewhere almost every day
Stayed 5 nights in Jan 2025

10/10 Excellent

Rosemary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was beautiful. Staff was very friendly and helpful. We Loved watching the 'nene goose', from our patio. Only minor complaints. Like, we can't understand why the food places, coffee shops close so early? Open late, 10am, noon. Close early. 4pm. Coffee shop, noon. We definitely would have spent more money.
Stayed 5 nights in Feb 2025

10/10 Excellent

Lin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything is good!
Stayed 2 nights in Nov 2024

6/10 Okay

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

4night stay

Room was lovely and the lady who checked us in was wonderful. Nice setting. However the pool bars/cafe closed at 4pm? Limited dining opportunities to pretty much an Italian restaurant pricey or a super expensive one ($58 for a vegetable curry! and I am used to prices in San Francisco). The resort is sprawling over a large acreage and has a tram which is super slow (quicker to walk) and on check out day was not working so we had to walk a fair distance carrying luggage to check out.
Stayed 4 nights in Feb 2025

10/10 Excellent

Jason

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little run down. Lacked staff. Great views.
Stayed 2 nights in Feb 2025

2/10 Terrible

Naeem

Stayed 2 nights in Feb 2025

10/10 Excellent

Brittney

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a paradise in paradise. Perfect for families and relaxing.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very nice and accommodated my request for a close room to the lobby.
Stayed 1 night in Feb 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Jan 2025

2/10 Terrible

Sunhee

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The service was terrible and the price is so high
Stayed 1 night in Feb 2025

10/10 Excellent

Justin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were fantastic, fun pools and spaces. We’re going back in a week.
Stayed 1 night in Feb 2025

10/10 Excellent

Edward

Travelled with family
My family and I Loved this hotel so much everything was clean and updated. The staff were amazing. Our view from our room was amazing we stayed on the Makai side and had the dolphin and ocean view which was breathtaking we will definitely come back
Stayed 4 nights in Feb 2025

4/10 Poor

David

Travelled with partner
Liked: Cleanliness
My room to parking was .5 miles. Tram was extremely slow. Very expensive food options.
Stayed 3 nights in Feb 2025

8/10 Good

Kurt, Spokane

Travelled with partner
Liked: Cleanliness, amenities
The grounds were beautiful but there were some areas that were needing maintenance and repair. The bed was horribly uncomfortable and we didn’t get the king bed we reserved with Expedia - not sure whose fault that was - Expedia’s or the hotel. We ended up with two queen beds which was all they had available for an ocean front room. They tried to upsell us into a suite for $300 extra per night and we told them no. Then they tried to give it to us for free which seemed odd. Come to find out, it was because they didn’t have the room we originally reserved. We were NOT happy!! Did not start out on a good note for us.
Stayed 4 nights in Feb 2025

10/10 Excellent

Tori

Travelled with group
Liked: Cleanliness, room comfort
Nice amenities and location.
Stayed 5 nights in Feb 2025

10/10 Excellent

Theresa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This place is huge!! Takes a bit to get acclimated and every inch is beautiful -both natural areas and man-made areas. Whale watching was fun… the dolphins and turtles are a special treat
Stayed 4 nights in Feb 2025

8/10 Good

Suzanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

joanie

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

4/10 Poor

Miguel

Stayed 5 nights in Feb 2025

8/10 Good

Kristin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families, lots of things to do on property. The only staff that was an issue was the Italian place, the other staff was fantastic. Lots of pools which makes it easy to find a quiet spot to hang out.
Stayed 6 nights in Feb 2025

6/10 Okay

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025