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Candlewood Suites WAKE FOREST RALEIGH AREA by IHG

2.5 star property

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Photo gallery for Candlewood Suites WAKE FOREST RALEIGH AREA by IHG

Premium bedding, down duvets, pillow-top beds, in-room safe
BBQ/picnic Area
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Studio Suite, 2 Queen Beds | Premium bedding, down duvets, pillow-top beds, in-room safe

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Gym
  • Laundry
  • 24/7 front desk
  • Air conditioning
  • Kitchen

Explore the area

Map
12050 Retail Dr, Wake Forest, NC, 27587
  • Southeastern Baptist Theological Seminary
    ‪3 min drive‬
  • Country Club at Wakefield Plantation
    ‪4 min drive‬
  • Wake Forest Renaissance Centre
    ‪4 min drive‬
  • Raleigh, NC (RDU-Raleigh - Durham Intl.)
    ‪32 min drive‬

Room options

View all photos for Studio Suite

Studio Suite | Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Hearing Accessible

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 Queen Bed, Hearing Accessible

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 1 Queen Bed, Mobility Accessible (Communications)

  • 33 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom, Mobility Accessible (Communications)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Mobility Accessible (Communications)

  • 49 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 2 Queen Beds

Premium bedding, down duvets, pillow-top beds, in-room safe

Studio Suite, 2 Queen Beds

  • 35 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Candlewood Suites WAKE FOREST RALEIGH AREA by IHG

Suburban hotel with 24-hour fitness centre and 24-hour business centre
Along with a 24-hour fitness centre, this smoke-free hotel has a snack bar/deli and a 24-hour business centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, concierge services and dry cleaning. Housekeeping is available on request.
Candlewood Suites WAKE FOREST RALEIGH AREA by IHG offers 81 accommodations with DVD players and a safe. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 32-inch LCD televisions come with cable channels. Kitchenettes offer full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Wake Forest hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and an iron/ironing board. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Candlewood Suites WAKE FOREST RALEIGH AREA by IHG. During your stay, you'll be close to Southeastern Baptist Theological Seminary. Features include free WiFi in public areas and free self-parking, plus a 24-hour gym.
  • Free WiFi and wired Internet
  • Free self-parking, extended parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Just a 3-minute drive from Southeastern Baptist Theological Seminary and a few minutes from E. Carroll Joyner Park
  • Pets welcome for a fee (restrictions apply)
There's a snack bar/deli on site. WiFi and wired Internet are free in public spaces. You'll find a 24-hour business centre on site. A 24-hour fitness centre, a library, and barbecue grills are also featured at the business-friendly Candlewood Suites WAKE FOREST RALEIGH AREA by IHG. Free self parking is available.

This Wake Forest hotel is smoke free.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Onsite parking available only on request
  • Free extended parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Shopping
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchenette
  • In-room microwave
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Turndown service

Business services

  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Lift
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels
  • DVD player

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Ice maker
  • Kitchenette
  • Microwave
  • Paper towels
  • Toaster

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in.

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Weight limit: 80 lb per pet
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Candlewood RALEIGH
Candlewood Suites RALEIGH
Candlewood Suites RALEIGH Hotel
Candlewood Suites RALEIGH Hotel WAKE FOREST AREA
Candlewood Suites WAKE FOREST RALEIGH AREA
RALEIGH Candlewood Suites
Candlewood Suites WAKE FOREST RALEIGH AREA Hotel
Candlewood Suites RALEIGH AREA Hotel
Candlewood Suites RALEIGH AREA
Candlewood Suites RALEIGH ARE

Candlewood Suites WAKE FOREST RALEIGH AREA by IHG Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 304 out of 564 reviews
Rating 8 - Good. 145 out of 564 reviews
Rating 6 - Okay. 47 out of 564 reviews
Rating 4 - Poor. 30 out of 564 reviews
Rating 2 - Terrible. 38 out of 564 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Wanda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was there for a funeral
Stayed 1 night in Oct 2024

10/10 Excellent

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Eric

Stayed 3 nights in Dec 2024

4/10 Poor

Michael

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 3 nights in Dec 2024

2/10 Terrible

Carlos

Stayed 2 nights in Dec 2024

8/10 Good

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel staff (Tory) was very nice and helpful. She appeared to be the only staff there most of the time. The hotel was in the process of renovation. The room appeared to be done, but the lobby was under construction. I wish Hotels.com had mentioned this. It resulted in several amenities being unavailable. However on the upside, the room was very fresh and beautifully clean. One or two things had not been installed correctly and I hope they check the rooms (I did report, i.e. the dead bolt didn’t work). Really, the main flaw was that they did not provide a coffee maker (?!) or coffee supplies. It had a stove top and pan which worked in a pinch. The Walgreens next door had coffee etc. but it would have been much nicer to have a coffe maker. Overall, the service and cleanliness made it a comfortable stay.
Stayed 3 nights in Nov 2024

4/10 Poor

Jazmin

Disliked: Cleanliness, property conditions & facilities
Very upset with the stay want to actually speak with management. There was no lobby to sit in, no breakfast because they are undergoing maintenance but this was never stated anywhere. Someone actually walked into my son and Is room and he was very scared. My room was so hotel did not cool some till 3am
Stayed 1 night in Nov 2024

2/10 Terrible

Cassandra

Liked: Staff & service, amenities
Disliked: Property conditions & facilities
It seemed nice, until we woke up to use the restroom and found roaches.
Stayed 4 nights in Nov 2024

2/10 Terrible

william

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
More favorable than factual reviews?
There were roaches in the suite we booked and we refused to stay in the room. We were subsequently downgraded to another standard room. It was a horrible experience and I believe that we should be fully refunded. I also am now beginning to believe that hotels secure reviews that are more favorable than factual. Beware.
Stayed 1 night in Nov 2024

8/10 Good

Aisha

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, rooms well stocked, staff was friendly.
Stayed 3 nights in Nov 2024

8/10 Good

annie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall very good
Should have had coffee tea cream sugar salt pepper
Stayed 1 night in Nov 2024

8/10 Good

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Still some work to be done!
There was construction going on, so no snacks or ice. I maxed out the hot water. The front desks clerks were polite and helpful. I loved the bathroom- complete with a night light and foot bar for shaving legs!
Stayed 1 night in Nov 2024

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, property conditions & facilities
The room and especially the bathroom were very clean. The girl at the front desk was friendly with good customer service.
Stayed 1 night in Nov 2024

8/10 Good

David

Liked: Cleanliness, staff & service, room comfort
Stay in Wake Forest.
Our room was newly renovated and very nice and comfortable. The hotel is undergoing renovations which limited the services such as breakfast accommodation. I believe once it’s completed everything will be nice.
Stayed 4 nights in Nov 2024

6/10 Okay

Rodney

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
It was decent
It was a decent location. Construction was taking place in and outside the building. So the elevator was not working. We had to take all of our bags and dogs upstairs via the stairs. (We were on the 4th floor).
Stayed 1 night in Nov 2024

10/10 Excellent

Janel L.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

JOHNNY

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I checked in and was assigned a room with no TV. Furthermore, hotel staff did not advise of this situation and would not assign me to a different room. I immediately checked out of the hotel without reimbursement. This is the worst hotel I've ever had after many years of traveling internationally and across the U.S. I would not recommend a stay at this hotel.
Stayed 1 night in Oct 2024

10/10 Excellent

Crystal

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
From check in on our stay was pleasant, staff was friendly, clean updated rooms, walkable to stores such as Target and Walgreens, and plenty of food options. Will stay again.
Stayed 1 night in Oct 2024

10/10 Excellent

Gregory

Clean and Friendly Stay
Super friendly staff. Clean well maintained room with plenty of jacks for remaining connected.
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

2/10 Terrible

Irene

Stayed 2 nights in Oct 2024

8/10 Good

Stanley

Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The hotel was nice, room beautiful. However, I was charged a “damage fee” for marking up the pillows and sheets with purple dye an oil! I was offended and disturbed, the maids tried to accuse me that I’d done that. I had no products that had any oil or purple chemicals! Hopefully they refund me my $ as they eventually concluded.
Stayed 1 night in Oct 2024

10/10 Excellent

Derrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024