8/10 Bien
Voyageur vérifié
4 nov. 2024
Les points forts : Propreté, personnel et service, infrastructures et conditions de l’hébergement
We stayed on the weekend of Diwali (the beginning of the Hindu fiscal year), so we understood the hotel was short staffed due to the celebration. On our 3rd attempt at a clean room, we got one. The woman working at check in was very kind. Later that evening when we returned, our TV didn't work. Another lady at the front desk came up and called the owner who walked her through fixing it. The room was clean, the beds were comfortable, and we slept well. The next morning my biggest issue was there are no coffee makers in the rooms. To me, that is a 'no stay' policy. I do not want to wander down to a common area to get my coffee fix while I'm still half asleep. Somehow, I overlooked that, my fault. As we were packed up and getting ready to leave the next day, we noticed what looked like pee stains on the side of my bed sheet. I reported this to the front desk and showed a pic to the girl working. She asked me where it was on the bed and sent someone to see. I am not sure she believed me. No apology or compensation was offered. I always like to give people the benefit of the doubt, but several things added up here to make me choose elsewhere next time.
Voyageur vérifié
Séjour de 1 nuit en novembre 2024