I would normally not leave a review, but I was told by VRBO customer support team to share my frustrations.
We can tolerate a wide range of accommodations, and we have stayed in some primitive places, but this rental was by far the least maintained, least cleaned, and most inaccurately over sold in the description. Individually, we could have overlooked the leak stains on the ceiling, the peeling ceiling paint, the unfinished nature of the basement apartment, broken doors, old moldy and stained shower curtain, unpatched holes in the ceiling and walls, duct tape wall repairs, thick layers of dust (this was the deal breaker), nasty condition of the kitchen and microwave, the state of the "private patio," old trash in the bathroom, the improperly stored paint (city code violation to store paint in a residential closet) , the lack of a reasonable functioning heating system ( we were given 2 small space heaters that were inadequate for the entire place) , broken dryer door, and so much more, but in total and especially because of the dust, it was no longer safe for my family to stay there.
We called and texted the owner to tell him we were leaving , had to scramble to find a safe and clean place to stay during this Thanksgiving week, and the owner did not respond. Radio silence.
Prior to starting the rental, he was responsive, helpful, and accommodating, but as soon as we had a major problem, he became unavailable. Instead of apologetic of remorseful, he ran away from his duties and responsibilities. Very frustrating and disappointing.