Hyatt Place Washington DC/National Mall

3.0 star property

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Photo gallery for Hyatt Place Washington DC/National Mall

2 restaurants, American cuisine
Lobby
Exterior
Lobby
Outdoor pool, open 10:00 AM to 8:00 PM, pool umbrellas, pool loungers

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Laundry

Explore the area

Map
400 E Street SW, Washington, DC, 20024
  • National Mall
    ‪8 min walk‬
  • National Air and Space Museum
    ‪8 min walk‬
  • United States Capitol
    ‪13 min walk‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪7 min drive‬

Room options

Suite, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 70 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (High Floor)

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed, Accessible, Bathtub

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, Accessible, Bathtub (2 Queen Beds and 1 Sofa Bed)

  • 42 sq m
  • City view
  • Sleeps 5

Room, 1 King Bed with Sofa bed, Accessible (Roll-in Shower)

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed (Specialty)

  • 51 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

  • 72 sq m
  • City view
  • Sleeps 4

Room (2 Queen Beds and 1 Sofa Bed)

  • 42 sq m
  • City view
  • Sleeps 5

Standard Room, Multiple Beds (High Floor)

  • 33 sq m
  • City view
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Room, 1 King Bed with Sofa bed

  • 33 sq m
  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Hyatt Place Washington DC/National Mall

Hotel with 2 restaurants, a quick walk to National Mall
2 restaurants, an outdoor pool and 2 bars/lounges are available at this smoke-free hotel. Free buffet breakfast and free WiFi in public areas are also provided. Additionally, a 24-hour fitness centre, a snack bar/deli and a rooftop terrace are on-site. Weekly housekeeping is available.
Hyatt Place Washington DC/National Mall offers 214 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. 42-inch flat-screen televisions come with premium cable channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

This Washington hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a weekly basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Hyatt Place Washington DC/National Mall. During your stay, you're just a quick walk from National Mall. You'll find features such as free WiFi in public areas, plus 2 restaurants and 2 bars.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Enjoy American cuisine at CityBar DC, one of the property's 2 restaurants and 2 bars/lounges
  • Valet parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests really like the accommodation for the overall comfort and cleanliness
  • Within a 10-minute walk of National Mall and National Air and Space Museum
  • Pets welcome for a fee (restrictions apply)
Hyatt Place Washington DC/National Mall offers its guests an outdoor pool and a 24-hour fitness centre. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. Event space at this hotel measures 2167 square feet (201 square metres) and includes conference space. A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hyatt Place Washington DC/National Mall. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Washington hotel is smoke free.

Guests are served a free buffet breakfast daily.
CityBar DC – This rooftop bar specialises in American cuisine. Guests can enjoy al fresco dining (weather permitting). Happy hour is offered.

Languages

Chinese (Mandarin), English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Valet parking on site (USD 64.90 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • CityBar DC

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (weekly)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 2,167 square feet of conference space
  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower (91 centimetre high)
  • Lift (152 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (122 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 13 floors
  • Ballroom
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Designer toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator
  • Toaster

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 29 September to 25 May:
  • Swimming pool

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 70.00 per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Valet parking fee: USD 64.90 per night (in/out privileges)
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • The seasonal pool will open in May and close in September.
  • Pool access available from 10:00 AM to 8:00 PM
  • Children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Hyatt Place Washington DC/National Mall Hotel
Hyatt Place DC/National Mall Hotel
Hyatt Place Washington DC/National Mall
Hyatt Place DC/National Mall
Hyatt Place Washington DC/National Mall Hotel
Hyatt Place Washington DC/National Mall Washington
Hyatt Place Washington DC/National Mall Hotel Washington

Hyatt Place Washington DC/National Mall Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 713 out of 1411 reviews
Rating 8 - Good. 371 out of 1411 reviews
Rating 6 - Okay. 199 out of 1411 reviews
Rating 4 - Poor. 73 out of 1411 reviews
Rating 2 - Terrible. 55 out of 1411 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Hyunjin

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really good
Stayed 1 night in Feb 2025

10/10 Excellent

Toktam, Durham

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, excellent management, excellent staff, excellent service. Only parking fee was outrageous.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Hotel
Stayed 2 nights in Feb 2025

10/10 Excellent

Doug

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Feb 2025

10/10 Excellent

Alexandra

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
If you want an easy walk to the "mall" (momuments and rows of museums), it was less than a half mile walk.
Stayed 1 night in Feb 2025

10/10 Excellent

Scott

Stayed 2 nights in Jan 2025

10/10 Excellent

Jennyfer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

6/10 Okay

Oleksandra

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, our stay was good. The hotel was clean, cozy, and the staff was very friendly. However, the biggest issue was the parking. There is absolutely nowhere to stop, even for a moment, to unload luggage—not even on the side of the road. The entrance to the hotel is very small, making it difficult to pull in. Also, the reception is located on the third floor, which can be confusing. There is a paid parking option, but the price is extremely high for hotel guests—over $55 per day, which seems a bit excessive. While everything else was nice, the parking situation was definitely a downside
Stayed 2 nights in Feb 2025

10/10 Excellent

Meredith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very pleasant for price

Very clean and incredibly convenient, safe location. Breakfast was more than adequate. My only gripe is that I called and spoke to a front desk agent about early check-in that morning, and I received it an email notification at 12 PM that it was available. However, when I arrived they required a $50 fee to do so (for 2 hours). Since it wasn't mentioned when I spoke to the agent it was a little disappointing to hear upon check-in, and seems excessive for 2 hours for a room that was already available.
Stayed 1 night in Feb 2025

6/10 Okay

peter

Stayed 3 nights in Feb 2025

10/10 Excellent

Cody Diane, San Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 3 nights in Dec 2024

6/10 Okay

Lois

Travelled with group
Liked: Cleanliness, staff & service

Need affordable parking.

The parking was horrible, and it was extremely to expensive to park in the lot while staying over night at the hotel.
Stayed 2 nights in Feb 2025

10/10 Excellent

Oleksandr

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really like our stay in Hyatt Place! Recommended for all. Will be back
Stayed 3 nights in Feb 2025

8/10 Good

Jennifer Elizabeth, Huntington Beach

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was clean and in a safe area with easy walking distance to the National mall and a Metro stop. I wish there were a few more dining options nearby, which was the only real downside. The included breakfast was good and we liked the ability to park…wish the cost for parking was less though.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bruno

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

8/10 Good

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was clean and staff friendly and had many recommendations on where to eat and places to visit. They are based in an area where you can walk to almost any sight, which I did, and felt safe going out early in the morning and returning late at night. The in house restaurant The Placery for dinner was disappointing, especially for the prices. The service/bar tender was always on her cell phone, although she tried to hide it under the shoulder of her shirt. My food was alway cold when served and usually over cooked. There is no small gift shop or place to buy necessities and when I needed something for a headache I was sent to another hotel lobby to get buy some.
Stayed 6 nights in Jan 2025

10/10 Excellent

Sharaya

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay for one night was great and we will definitely keep this hotel in mind for future visits. The staff were very friendly and helpful. The location very accessible to local monuments and museums, and just a 15 minute walk from the wharf area. Breakfast was very good also and the staff did a great job keeping everything clean and stocked.
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Liked: Staff & service, property conditions & facilities
Staff was wonderful. Hotel was clean and close to the wharf.
Stayed 1 night in Feb 2025

6/10 Okay

Evelynn

Liked: Staff & service
Stayed 1 night in Feb 2025

6/10 Okay

Evelynn

Travelled with partner
Liked: Staff & service
$55.00 a day for Parking is OUTRAGEOUS!!!! Highway Robbery!!!! Won't be back!!!! I will say that the staff was EXCELLENT. Especially Lexus!.
Stayed 4 nights in Jan 2025

10/10 Excellent

Katrina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and friendly staff
Stayed 3 nights in Jan 2025

10/10 Excellent

Mike

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location when visiting the capital and Bible

Visiting the Museum of the Bible. Hotel is very convenient to both the Museum as well as the Capital Mall. Clean and comfortable. Will stay here again!
Stayed 2 nights in Jan 2025

10/10 Excellent

Alya

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome!
Stayed 1 night in Jan 2025