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The ONE

4.0 star property

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4 outdoor pools, open 6:00 AM to 6:00 PM, free pool cabanas
Garden
Desk, iron/ironing board, free cots/infant beds, free rollaway beds
Double Room, Garden View | Desk, iron/ironing board, free cots/infant beds, free rollaway beds
Interior

Reviews

7.6 out of 10
Good

Popular amenities

  • Free airport shuttle
  • Bar
  • On private beach
  • Pool
  • Spa
  • Air conditioning

Explore the area

Map
Kanani Road, Watamu, Kilifi County
  • Mida Creek
  • Watamu Beach
    ‪15 min drive‬
  • Ruins of Gedi
    ‪20 min drive‬
  • Malindi (MYD)
    ‪16 min drive‬

Room options

View all photos for Double Room, Beach View

Double Room, Beach View | Beach/ocean view

Double Room, Beach View

  • Beach view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Garden View

Double Room, Garden View | Garden view

Double Room, Garden View

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room, Sea View

Desk, iron/ironing board, free cots/infant beds, free rollaway beds

Double Room, Sea View

  • Sea view
  • 28 sq m
  • Sleeps 3
  • 1 King Bed

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About this property

The ONE

Family-friendly fun on the beach, with 4 outdoor pools
At The ONE, spend the day on the private white sand beach where you can enjoy snorkelling. Then return for a meal at one of the resort's 2 restaurants.
The ONE offers 150 air-conditioned accommodations with complimentary bottles of water and complimentary slippers. Rooms open to balconies or patios. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets and complimentary toiletries. Business-friendly amenities include desks and telephones. An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

A private beach and an outdoor tennis court are featured at the resort. 4 outdoor swimming pools are on site along with a children's pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. There are 6 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, sports massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy and reflexology.
During your stay at The ONE, you'll be close to Ruins of Gedi. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking
  • For dining with ocean views, stop by Restaurant Watamu, one of the property's 2 restaurants and 3 bars/lounges
  • Take a swim in the 4 outdoor pools
  • Services include free babysitting, a free children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, an outdoor tennis court and volleyball
  • 8 miles (12.9 km) from Watamu Beach and 5.8 miles (9.3 km) from Mida Creek
  • Free airport shuttle service
Step outside to unwind on the white sand beach. Sit back and relax on the beach with complimentary cabanas, umbrellas, and sunloungers. Bring your whole family to The ONE for summer fun including 4 outdoor swimming pools, a complimentary children's club and a children's pool.

There are 2 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 poolside bars and 3 bars/lounges. WiFi is free in public spaces. This beach resort also offers outdoor tennis courts and a garden. You'll have access to the outdoor pool at a partner property. Free self parking is available.

Smoking is allowed in designated areas at this 4-star Watamu resort.

Restaurant Watamu – This poolside buffet restaurant serves breakfast, lunch, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Restaurant Malindi – This beachfront restaurant specialises in Irish cuisine and serves brunch, lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
On-site venue No. 3 – lobby lounge. Open daily.
Late-night fare is available from room service (during limited hours).

Languages

English, French, German, Italian, Swahili

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 poolside bars
  • 2 restaurants
  • 3 bars/lounges
  • A beach bar
  • Coffee and tea in common areas
  • Snack bar/deli
  • Tea service

Restaurants on site

  • Restaurant Malindi
  • Restaurant Watamu

Things to do

  • 4 outdoor pools
  • 9-hole adjacent golf course
  • Arcade/game room
  • Art gallery
  • Beach volleyball
  • Boat tours
  • Children's pool
  • Free children's club
  • Outdoor pool (guest access)
  • Outdoor tennis court
  • Playground
  • Snorkelling
  • TV in common areas
  • Water sports equipment
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Children's pool
  • Children's toys
  • Free babysitting
  • Free children's club
  • Free cot
  • Free rollaway/extra bed
  • Free supervised activities for children
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms
  • Conference centre (350 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Free pool cabanas
  • Garden
  • On a private beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Free rollaway/extra bed

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Free bottled water
  • In-room dining only
  • Late-night room service
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at The ONE

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Christmas Eve (24 December) Gala Dinner per adult: USD 50
  • Christmas Eve (24 December) Gala Dinner per child: USD 20 (from 5 to 12 years old)
  • Christmas Day (25 December) Gala Dinner per adult: USD 50
  • Christmas Day (25 December) Gala Dinner per child: USD 17 (from 5 to 12 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: USD 80
  • New Year's Eve (31 December) Gala Dinner per child: USD 45 (from 5 to 16 years old)
  • New Year's Day (1 January) Gala Dinner per adult: USD 21
  • New Year's Day (1 January) Gala Dinner per child: USD 10 (from 5 to 15 years old)
  • Valentine's Day (14 February) Gala Dinner per adult: USD 25
  • Valentine's Day (14 February) Gala Dinner per child: USD 7 (from 5 to 12 years old)

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 6:00 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.
  • Set meals are served in guestrooms only (no menus or public dining).

Property is also known as

ONE Watamu Bay Resort
The ONE Watamu
The ONE Watamu Bay
The ONE Resort Watamu
The ONE Resort
The ONE Resort
The ONE Watamu
The ONE Resort Watamu

The ONE Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 4 out of 10 reviews
Rating 8 - Good. 2 out of 10 reviews
Rating 6 - Okay. 2 out of 10 reviews
Rating 4 - Poor. 2 out of 10 reviews
Rating 2 - Terrible. 0 out of 10 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

6.6/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2023

8/10 Good

Henri

Jacaranda bay - remote location but worth it

I visited The One during off season and covid mitigation rules, and due to this circunstances, I was surprisingly the only customer in the whole large resort. I got very warm welcome and free upgrade to a seafront apartment. Nothing major to complain other than the TV in the apartment did not work, neither did the wifi for some occasions. The resort location is remote from watamu bay and basic services but the hotel have good restaurant and other facilities. I managed to get a cheap uber from Malindi Airport to the Obe but to return I needed to order an expensive (3000ksh) taxi due to the remote location and lack of cars. It is possible to do kite surfing in a nearby resort. Jacaranda bay is amazing due to its gorgeous white banks that emerge in low tides.
Stayed 4 nights in Jan 2022

6/10 Okay

ahmed

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The site is excellent. But: - Staff very pleasant - advertised as few slot available but number of customers never exceeded a dozen or five percent of total. - Cost is very expensive compared to what is offered - Acces is difficult and google direction was for another hotel - for a full board choice of food was very limited and beverage was not included - No snack available.
Stayed 3 nights in Oct 2021

10/10 Excellent

Philip

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Natural beauty. Spacious and many beautiful indigenous trees. Excellent ocean access.
Stayed 14 nights in Sep 2021

8/10 Good

Fridah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutley enjoyed my stay here. The service was top Notch and the facilities were clean and comfortable. Looking forward to a future stay again at the one.
Stayed 3 nights in Dec 2019

4/10 Poor

Mwikali, Nairobi

Liked: Cleanliness, amenities, property conditions & facilities
Property was good, food was horrible! We had to eat outside the hotel
Stayed 5 nights in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family and small children, Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
Fantastic place and very attentive staff. Will definitely visit again.
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Stayed 3 nights in Aug 2019

4/10 Poor

Patricia

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities

Van der weide

Food was very good ,no WiFi ,bad draft beer,door was bad to open,payed ksh 2500 for A new kea,manager runs S when you have complains,dont go there during the week
Stayed 5 nights in Aug 2019

6/10 Okay

Akingbolahan

Liked: Cleanliness, room comfort
Disliked: Staff & service
If you are planning a relaxation get-away, this is the place for you. Although getting to the location was a bit tedious because of the 5km or so stretch of bad road before the resort, the resort environment itself was quite nice. The rooms were quite spacious and comfortable. The food could have been a lot better. I also think the hotel could have organized a lot more activities or made shuttles available for guests who want to venture into town. The WiFi was initially strong, but it developed problems towards the end of my stay. That said, the view from the rooms or the resort grounds are to-die-for. Amazing!
Stayed 7 nights in Dec 2018