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Fairfield Inn & Suites Watertown Thousand Islands

2.5 star property

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Photo gallery for Fairfield Inn & Suites Watertown Thousand Islands

Lobby
Property amenity
Desk, laptop workspace, blackout curtains, iron/ironing board
Indoor pool
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Gym
  • Laundry
  • Breakfast included
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
250 Commerce Park Dr, Watertown, NY, 13601
  • Jefferson Community College
    ‪18 min walk‬
  • Kostyk Field
    ‪3 min drive‬
  • Salmon Run Mall
    ‪4 min drive‬
  • Watertown, NY (ART-Watertown Intl.)
    ‪8 min drive‬

Room options

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking (Mobility/Hearing Accessible, Tub)

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking (Mobility/Hearing Access, Roll-In Shwr)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed, Non Smoking (Hearing Accessible)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking (Hearing Accessible)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 Bedroom, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (1002)
The price is CHF 108
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Holiday Inn Express Hotel & Suites Watertown-Thousand Island by IHG

About this property

Fairfield Inn & Suites Watertown Thousand Islands

Suburban hotel with free breakfast and 24-hour fitness centre
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness centre and a snack bar/deli. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, coffee/tea in a common area and a business centre. Housekeeping is available on request.
Fairfield Inn & Suites Watertown Thousand Islands offers 103 air-conditioned accommodations with iPod docking stations and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; local and international calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Fairfield Inn & Suites Watertown Thousand Islands. During your stay, you'll be within walking distance of Jefferson Community College. Enjoy features like free breakfast, free WiFi in public areas and free self-parking.
  • Free continental breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking
  • Take a swim in the indoor pool
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 12 minutes by car from Lake Ontario and 13 minutes from Fort Drum
Fairfield Inn & Suites Watertown Thousand Islands offers its guests an indoor pool and a 24-hour fitness centre. There's a snack bar/deli on site. Free breakfast is served daily. Public spaces have free WiFi and wired Internet.

A 24-hour business centre and 2 meeting rooms are available. The business-friendly Fairfield Inn & Suites Watertown Thousand Islands also features barbecue grills, a picnic area, and coffee/tea in common area. Free self parking is available.

This Watertown hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 2 meeting rooms
  • 24-hour business centre

Outdoors

  • Barbecue grill
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • IPod dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free international calls
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Fairfield Inn Thousand Islands
Fairfield Inn Thousand Islands Hotel
Fairfield Inn Thousand Islands Hotel Watertown
Fairfield Inn Watertown
Fairfield Inn Watertown Thousand Islands
Fairfield Inn Watertown Thousand Islands Hotel
Fairfield Inn Suites Watertown Thousand Islands
Fairfield Inn Thousand s
Fairfield Inn & Suites Watertown Thousand Islands Hotel
Fairfield Inn & Suites Watertown Thousand Islands Watertown

Fairfield Inn & Suites Watertown Thousand Islands Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 474 out of 655 reviews
Rating 8 - Good. 125 out of 655 reviews
Rating 6 - Okay. 29 out of 655 reviews
Rating 4 - Poor. 15 out of 655 reviews
Rating 2 - Terrible. 12 out of 655 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Amy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was there Black Friday with my 2 sisters and a niece. We really like the free breakfast, friendly staff and the free added touches like candy canes at the front desk.
Stayed 2 nights in Nov 2024

10/10 Excellent

Chantelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe. Stayed only for one night so we didnt check out the pool area. The breakfast was typical hotel fare.
Stayed 1 night in Nov 2024

10/10 Excellent

Karen, Gloucester

Liked: Amenities
Fast check in. Staff are friendly. Room was clean and beds were very comfortable.
Stayed 1 night in Nov 2024

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

6/10 Okay

Jason

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
I didn’t like the restrictions on housekeeping and towels not being automatically freshened up daily. I get housekeeping every 3 days, but as a customer, we are looking for excellence and complete satisfaction for the investment on accommodations. This didn’t meet our expectations.
Stayed 2 nights in Nov 2024

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Rebecca, Winchester

Stayed 1 night in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

6/10 Okay

Catherine

Travelled with family
Liked: Amenities, property conditions & facilities
Good value
Stayed 1 night in Nov 2024

10/10 Excellent

reginald, Courtice

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location away from the highway its nice and quiet.
Stayed 1 night in Nov 2024

10/10 Excellent

Steve

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Philippe

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great ADA Roll In Shower Room
This place was perfect for what I was looking for. Quick overnightt stay. Super clean and confortable and conveniently located for a great price. I would definely stay here again. The ADA roll in shower / bathroom is as an ideal set up as I have ever seen and I am staying in hotels 3 - 4 months of the year all over N America & Europe
Stayed 1 night in Oct 2024

10/10 Excellent

Lisa, Hammond

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great property! Very clean and the staff are friendly and supportive. The only feedback is that the bed was not very comfortable.
Stayed 1 night in Oct 2024

8/10 Good

Lana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would stay here again recommend
Stayed 1 night in Oct 2024

10/10 Excellent

Angel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s nice. Customer service is great. Everything flows well.
Stayed 1 night in Oct 2024

10/10 Excellent

Charley

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 1 night in Oct 2024

6/10 Okay

Jared

Liked: Property conditions & facilities
Disliked: Staff & service, room comfort
Terrible service
Check in was extremely long, bed was uneven and had adip in the middle, went to tell front desk and they said nothing they can do, hotel was full.
Stayed 1 night in Oct 2024

10/10 Excellent

Jeanette

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Very hardworking and friendly staff. Breakfast was good. There were choices for all family members. I would stay here again!
Stayed 2 nights in Oct 2024

10/10 Excellent

Jennifer

Stayed 1 night in Sep 2024

10/10 Excellent

Jennie

Stayed 4 nights in Aug 2024

10/10 Excellent

Marc

Stayed 1 night in Sep 2024

4/10 Poor

Kevin

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Honestly the hotel is one of our favourites however this last time a wedding party arrived after 9PM and were exceptionally loud. We called down near 10pm as our kids were being kept us. We were told that quiet time was at 10pm and that they would remind the wedding party to keep it down. They were outside and we were on the 3rd floor. Nearing 1am they finally stopped. When I complained the next day I was told they would give me some points for our troubles which I thought well at least they understand. When I received confirmation that 3000 bonus points were provided I was very disappointed. A family of 6 being kept up most of the night and to be provided 3000 is an absolute joke. They should have delt with the situation properly or compensated us adequately. They had no control.
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly, professional staff. Very clean.
Stayed 2 nights in Sep 2024