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The Valley Inn, Ascend Hotel Collection

3.0 star property

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Photo gallery for The Valley Inn, Ascend Hotel Collection

Exterior
Lobby sitting area
Free WiFi, bed sheets
Standard Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Breakfast included
  • Pool
  • Laundry
  • Air conditioning
  • Parking included
  • Free WiFi

Explore the area

Map
17 Tecumseh Road, Waterville Valley, NH, 03215
  • Waterville Valley Ice Arena
    ‪10 min walk‬
  • Waterville Valley Golf Course
    ‪14 min walk‬
  • Waterville Valley Resort
    ‪5 min drive‬
  • Laconia, NH (LCI-Laconia Municipal)
    ‪59 min drive‬

Room options

View all photos for Suite, 1 Queen Bed with Sofa bed, Non Smoking

Suite, 1 Queen Bed with Sofa bed, Non Smoking | Free WiFi, bed sheets

Suite, 1 Queen Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Tub

Suite, Multiple Beds, Non Smoking, Tub | Free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking, Tub

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking, Tub

Suite, Multiple Beds, Non Smoking, Tub | Free WiFi, bed sheets

Suite, Multiple Beds, Non Smoking, Tub

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Standard Room, 1 King Bed with Sofa bed, Non Smoking | Free WiFi, bed sheets

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Free WiFi, bed sheets

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

The Valley Inn, Ascend Hotel Collection

Family ski hotel with free ski shuttles
The Valley Inn, Ascend Hotel Collection offers a convenient ski shuttle service; those who skip the slopes can take advantage of ski storage and ski passes.
The Valley Inn, Ascend Hotel Collection offers 42 air-conditioned accommodations with a hairdryer and free toiletries. This accommodation offers separate sitting areas. Flat-screen televisions are featured in guestrooms. This Waterville Valley hotel provides complimentary wireless Internet access. Fridges and coffee/tea makers are provided.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at The Valley Inn, Ascend Hotel Collection. During your stay, you're just a quick walk from White Mountain National Forest. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include 2 meeting rooms, conference space and laundry facilities
  • Steps from White Mountain National Forest and 10 minutes on foot from Waterville Valley Ice Arena
  • Free ski shuttle service
For a free ride to the slopes, hop on the mountain hotel's complimentary ski shuttle. Conveniences such as ski storage and ski passes allow you to spend less time with logistics and more time on the slopes.

Free breakfast is served daily. WiFi is free in public spaces. Free self parking is available.

This 3-star Waterville Valley hotel is smoke free.

Guests are served a free on-the-go breakfast daily from 7:30 AM to 9:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free on-the-go breakfast available daily 7:30 AM to 9:30 AM

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Books
  • Games
  • Library
  • Pool
  • Ski passes
  • Ski storage

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Vending machine

Business services

  • 2 meeting rooms
  • 840 square feet of conference space

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 40-inch flat-screen TV

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Free long-distance calls
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 9 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 1 September to 31 May:
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Parties and events are allowed on site
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 11:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Alcohol isn't served or allowed at The Valley Inn, Ascend Hotel Collection.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Inn Valley
Valley Inn
Valley Inn Waterville Valley
Valley Waterville Valley
The Valley Hotel Waterville Valley
The Valley Inn
The Valley Inn, Ascend Hotel Collection Hotel
The Valley Inn, Ascend Hotel Collection Waterville Valley
The Valley Inn, Ascend Hotel Collection Hotel Waterville Valley

The Valley Inn, Ascend Hotel Collection Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 138 out of 379 reviews
Rating 8 - Good. 146 out of 379 reviews
Rating 6 - Okay. 53 out of 379 reviews
Rating 4 - Poor. 31 out of 379 reviews
Rating 2 - Terrible. 11 out of 379 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

4/10 Poor

Euzelia

Stayed 2 nights in Nov 2024

2/10 Terrible

Jessica

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Colin

Stayed 1 night in Nov 2024

2/10 Terrible

Reese

Disliked: Cleanliness
Stayed 3 nights in Nov 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Dingy fee-focused bummer of a re-flag
Stayed here for a hockey tournament. Upon arrival got hit with a $33 resort fee and a $50 early check-in at 2pm for a room right off the lobby. Tired room, stained carpet, broken bed frame, mildewy shower. Stay elsewhere
Stayed 1 night in Nov 2024

8/10 Good

Jay

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Convenient and spacious, but in need of updates.
Spacious suite in a convenient location with access to resort amenities...but in dire need of updates and repairs. The property looks like the misfit child of the Valley surrounded by the other favorites that got first dibs on central HVAC and semi-modern flooring and fixtures throughout. For what it was, it was sufficient for my needs but I would say it was overpriced considering the condition of the property.
Stayed 2 nights in Oct 2024

10/10 Excellent

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful
Beautiful place to stay, big rooms and dining area, very comfortable and friendly. Jet bathtub was a treat that I was not expecting, loved it
Stayed 1 night in Oct 2024

10/10 Excellent

Bingyu

Nice and clean
Stayed 1 night in Oct 2024

8/10 Good

MD NAZMUL HASAN

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place, great hospitality, lot of activities included with the stay
Stayed 2 nights in Oct 2024

10/10 Excellent

Amiya Ranjan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay was very good
Stayed 1 night in Oct 2024

4/10 Poor

Charles

Travelled with family
The hotel is very dated and the carpet looked yucky!
Stayed 1 night in Oct 2024

8/10 Good

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
Good price for the area, comfortable bed, clean room, decent continental breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Steven, Waterford

Liked: Cleanliness, property conditions & facilities
Well maintained, clean and close to restaurants. The Indian restaurant nearby is very good.
Stayed 1 night in Oct 2024

10/10 Excellent

Richard

Stayed 2 nights in Sep 2024

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
The hotel was dated. The carpet were stained and overall, it needed a coat of paint. The shower curtain had mildew on it!
Stayed 1 night in Sep 2024

10/10 Excellent

George

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
Stayed 1 night in Sep 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Property conditions & facilities
Stay anywhere else but here!!!!
Horrible room, especially for the cost. Had to pay $75 to check in early because we had a wedding to to that started after check in. Ac was covered by the blinds, so you could chose cool air OR a dark nights sleep. Hot water didn’t come out of the sinks. Sheets and pillows were dirty on pull out couch. Bathroom was grimy. Shower leaked noisily all night. Pool was closed. Dead bolt was defective so we felt unsafe all night. Pillows were thin and lumpy. Awful breakfast. Chipping paint everywhere and outdated everything. But, worst of all, the mattresses were the WORST any of us in our family have ever slept on! We literally moved to the floor because it was an improvement. Very, very awful experience and the front desk clerk could care less when I shared these concerns.
Stayed 1 night in Sep 2024

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Family loved the space
Stayed 1 night in Sep 2024

10/10 Excellent

Tyler

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

6/10 Okay

jillian

Travelled with family
Liked: Amenities
We had an unforeseen change of plans, leading to a last-minute booking here. The layout of the room was great for our family of 5 - very roomy, spread out on 2 floors, with 2 bathrooms. I have the impression this hotel would have been lovely back in the day, but it was much older than I thought from the photos. Outdoor pool was cold & not very clean - many bugs & debris. My kids declined to swim. Breakfast was mostly pre-packaged items, but there were many options, and my family enjoyed it. A very pleasant surprise was that our hotel fees included a pass to surrounding amenities. We ended up spending more time in the area the following day, swimming at the nearby sports complex, riding the chairlift, and paddleboating - all free of charge.
Stayed 1 night in Aug 2024

6/10 Okay

Sharon

Unfortunately our room had a horrible odor. I mentioned it during checkout and hopefully they’ll do something about it.
Stayed 1 night in Aug 2024

8/10 Good

Douglas

Travelled with family and small children
Centered to all activities we were here for. Breakfast options in are were limited. Continental breakfast at resort was meh. Lack of available outlets for CPAP, noise machine was an issue. Sofa bed is not meant to be slept on, mattress was very thin. Not filthy by any means, but entrance floor was gritty, bathroom had hair on sink and door jam. For the price, I would expect a little more.
Stayed 2 nights in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Cheryl

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities
We enjoyed the stay. Our room was right next to the elevator on the first floor but we had no noise problems. The morning breakfast selection was very nice.
Stayed 2 nights in Aug 2024

2/10 Terrible

Scott

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was forced to stay elsewhere.
This facility claimed they had no rez from hotels.com...and hotels.com insisted they had the rez. Either way, I had no room and the hotel was full for the night. I was forced to stay elsewhere.
Stayed 1 night in Aug 2024