Part 1:
I can not stress enough how unbelievably kind and caring the VRBO owners, Tom and Deidi are. They are what make this trip and property worth the travel. The reviews speak for themselves on how communicative and responsive these two are at meeting any needs.
Unfortunately, we had two hiccups at our stay that were completely out of their control. 1. The property uses a septic tank, and the pump was not operating correctly, which meant we had to limit our use of water to avoid any flooding inside the home. Deidi and Tom had this addressed day one, and refunded part of stay due to this. 2. The property had a hatching of Springtail flies, that are common at the beginning of August in this area. They are completely harmless, but because they are so short lived, no local exterminators will come out to clear these bugs out. We had issues the first few nights with these bugs, as they were all over the walls, windows and even in our bedding. Again, Deidi and Tom were very understanding, accommodating, and provided what we needed to keep the bugs under control! They again, refunded part of our stay due to this. I suggest reading up on the bugs in this area at the time of year you are traveling to be prepared. Even with lots of bug sprays and zappers, bugs are everywhere!