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West Plaza Hotel

4.0 star property

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Photo gallery for West Plaza Hotel

Lobby lounge
Suite | Desk, blackout curtains, iron/ironing board, free WiFi
Standard Triple Room | Desk, blackout curtains, iron/ironing board, free WiFi
Lobby sitting area
Reception

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
110 Wakefield Street, Wellington, 6011

Room options

View all photos for Standard Twin Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Twin Room

  • 19 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Suite

Suite | Desk, blackout curtains, iron/ironing board, free WiFi

Suite

  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Double Room

Desk, blackout curtains, iron/ironing board, free WiFi

Standard Double Room

  • 19 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

West Plaza Hotel

Eco-certified hotel with 24-hour front desk and restaurant
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Other amenities include conference space, dry cleaning and laundry facilities.
West Plaza Hotel offers 102 accommodations with coffee/tea makers and a hairdryer. 43-inch Smart televisions come with satellite channels. Bathrooms include a shower and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and portable fans. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of West Plaza Hotel's great location. During your stay, you're just a quick walk from Cuba Street Mall. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • Guests have great things to say about the helpful staff and the location
  • Steps from Wellington Town Hall and Wellington i-SITE Visitor Centre
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. Event space at this hotel measures 1690 square feet (157 square metres) and includes conference space. The eco-certified West Plaza Hotel also features laundry facilities, dry cleaning/laundry services, and room service (during limited hours). Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4-star Wellington hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 7:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.
City Dining and Bar – This restaurant serves breakfast and dinner.
Late-night fare is available from room service (during limited hours).

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (NZD 25 per night)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; NZD 32 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • City Dining and Bar

Things to do

  • TV in common areas

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 1,690 square feet of conference space
  • 4 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 43-inch smart TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Late-night room service

More

  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Phone
  • Portable fan

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 2 per cent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for NZD 30.00 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Cash deposit: NZD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately NZD 32 per person
  • Self-parking fee: NZD 25 per night
  • Crib (infant bed) fee: NZD 30.00 per night
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

West Plaza Hotel
West Plaza Hotel Wellington
West Plaza Wellington
West Plaza Hotel Hotel
West Plaza Hotel Wellington
West Plaza Hotel Hotel Wellington

West Plaza Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 353 out of 1019 reviews
Rating 8 - Good. 484 out of 1019 reviews
Rating 6 - Okay. 131 out of 1019 reviews
Rating 4 - Poor. 44 out of 1019 reviews
Rating 2 - Terrible. 7 out of 1019 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Thomas

Stayed 2 nights in Dec 2024

4/10 Poor

Yu, Auckland

Stayed 1 night in Dec 2024

8/10 Good

Jan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Rob

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room 201 was great. During the day there was a great deal of noise from over the road but didn't rely bother us.
Stayed 2 nights in Dec 2024

4/10 Poor

Wray

Travelled with family
Liked: Staff & service
I would not recommend this property. Our room was very small. The view was horrible overlooking the ally & our bathroom shower flooded over the whole floor. They knew it was a problem & had a temporary fix that didn’t not work. The room they gave us should not have been rented out. We were very disappointed.
Stayed 1 night in Nov 2024

8/10 Good

Sharlene

Liked: Cleanliness, staff & service, property conditions & facilities
The service was great Decor a little dated but pleasant enough Really missed air conditioning though
Stayed 1 night in Dec 2024

8/10 Good

Richard

Travelled with partner
A really nice hotel. Very conveniently located in central Wellington. Very good staff and amenities. A lovely room, a comfortable bed and a good bathroom.
Stayed 3 nights in Nov 2024

6/10 Okay

Sally

Business traveller
Liked: Cleanliness, room comfort
Dated and run down but great location and car parking. bar only open from 4 unable to provide cash for washing machine
Stayed 3 nights in Dec 2024

6/10 Okay

Red

Travelled with family
Liked: Staff & service
Proximity to major areas
Stayed 2 nights in Nov 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Amanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was great stay. Everything that we needed for going to a concert easy to get to and do everthing that we required
Stayed 1 night in Nov 2024

8/10 Good

A Ram, Auckland

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Easy walking distance to the harbour, Te Papa, etc. Fairly old building with tired looking decor but clean and spacious. No scenic view or air conditioning. Breakfast buffet was average. Bed and duvet were okay. Good for a night or two stays for business.
Stayed 1 night in Nov 2024

8/10 Good

Sione

Business traveller
Liked: Amenities
Thank you very much, please keep up the good work. May God bless you all.
Stayed 5 nights in Nov 2024

10/10 Excellent

Selina

Liked: Cleanliness, property conditions & facilities
Great
Stayed 1 night in Nov 2024

8/10 Good

Sharron

Business traveller
Liked: Cleanliness, staff & service, amenities
Building work next door
Stayed 2 nights in Nov 2024

8/10 Good

john

Liked: Cleanliness, staff & service
good area.
Stayed 1 night in Nov 2024

6/10 Okay

terry

Travelled with partner
Liked: Staff & service, amenities
We liked the convenient location. The staff were very pleasant. Clean facilities and good Wi-Fi. Didn't like setup of the room, especially bathroom wasn't user friendly. Bed was not real comfortable. Seemed mattress needed replaced.
Stayed 3 nights in Nov 2024

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 3 nights in Oct 2024

8/10 Good

Erika

Travelled with partner
Liked: Cleanliness, staff & service, amenities
This property is in a great location, close to everything and quiet. The rooms were large, clean, well stocked, although basic amenities. However for the price with breakfast it was great value.
Stayed 3 nights in Nov 2024

10/10 Excellent

Ripeka

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
It was a short walk to Michael Fowler Centre where the Aglow national conference was being held. Thank you for the free taxi service from the airport to West Plaza Hotel
Stayed 3 nights in Oct 2024

6/10 Okay

kay

Liked: Staff & service
Had to ask for milk and coffee for room, felt the bedding could do with a good wash including the pillow, found the shower to small.
Stayed 2 nights in Oct 2024

10/10 Excellent

jaison

Stayed 1 night in Oct 2024

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel okay , restaurant not so good
Stayed 3 nights in Sep 2024

8/10 Good

Kepa

Liked: Cleanliness, staff & service
Ok for an overnight
Stayed 1 night in Oct 2024