As guests we were treated like the property, abandoned, cold and dirty. Appliances that don't turn on, Completely misleading description of kitchen: lack of BASIC items, no pots & pans, salt & pepper. Our party flew from NY, California, expecting a welcoming home to host our ski trip. We arrived at DARK COLD confusing house. The owner forgot to pay for electric bill. Our party of 16 exhausted, cold and panicked instructed to find accommodations at 9PM since there was no heat and electricity. Refunded 16USD per person. Can't compensate for ski lessons or the meetings we missed on zoom. Ruined itinerary, lost friendships, party frustrated. Jerry, the property manager attempted his best to communicate.