The general appearance of the property is clean and neat, but once we got settled in, we all noticed a lot of pet hair all around the house. Our party was comprised of dog lovers, but we did bring our pets on vacation and didn't want to see pet hair in our rooms. I understand that this property is "pet friendly" which is great, but to me there should never be evidence of previous pets in the house. There was dog hair downstairs, and upstairs in the master, just out in the middle of the floor. It looked like the cleaner didn't even attempt to vacuum or sweep the floors. If i were staying in a hotel, or any other B and B, I would not expect to see pet hair on the floors. The rest of the property was clean and neat and organized.