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Reef View Hotel

4.0 star property

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Photo gallery for Reef View Hotel

On the beach, beach towels
Helicopter/plane tours
Coral Sea View King Room | Minibar, in-room safe, desk, blackout curtains
Daily buffet breakfast (AUD 50 per person)
View from property

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk

Explore the area

Map
12 Resort Drive, Whitsundays, QLD, 4803
  • Catseye Beach
    ‪3 min walk‬
  • WILD LIFE Hamilton Island
    ‪5 min walk‬
  • Hamilton Island Marina
    ‪7 min walk‬
  • Hamilton Island, QLD (HTI-Great Barrier Reef)
    ‪15 min walk‬

Room options

View all photos for Coral Sea View King Room

Coral Sea View King Room | Minibar, in-room safe, desk, blackout curtains

Coral Sea View King Room

  • Sea view
  • 65 sq m
  • Sleeps 3
  • 1 King Bed and 1 Large Single Sofa Bed

View all photos for Superior Suite

Superior Suite | Minibar, in-room safe, desk, blackout curtains

Superior Suite

  • Ocean view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Reef Family Room

Minibar, in-room safe, desk, blackout curtains

Reef Family Room

  • 97 sq m
  • Sleeps 6
  • 2 Queen Beds and 2 Single Beds

View all photos for Garden View Room

Garden View Room | Minibar, in-room safe, desk, blackout curtains

Garden View Room

  • 65 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Coral Sea View Room

Minibar, in-room safe, desk, blackout curtains

Coral Sea View Room

  • Sea view
  • 62.8 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Reef Suite

Reef Suite | Living area | Flat-screen TV, DVD player, pay films

Reef Suite

  • Ocean view
  • 130 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

Reef View Hotel

Family-friendly hotel on the beach, with outdoor pool
Guests of this beach hotel will appreciate convenient on-site amenities such as a fitness centre and a sauna.
Reef View Hotel offers 368 air-conditioned accommodations with DVD players and minibars. Rooms open to furnished balconies. Flat-screen televisions come with cable channels and pay-per-view films. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a separate bath and shower, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include outdoor tennis courts, an outdoor pool, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Reef View Hotel. During your stay, you're just a quick walk from Hamilton Island Bowling Alley. Free WiFi in public areas, free self-parking and a free round-trip airport shuttle are available.
  • Free WiFi
  • Free self-parking
  • Enjoy pool views while dining at Pool Terrace Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, a children's club and a concierge
  • On-site recreation includes 4 outdoor tennis courts, a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Hamilton Island Bowling Alley and Catseye Beach
  • Free airport, local-area and ferry terminal shuttle service
As a guest of Reef View Hotel, you'll find an outdoor pool, outdoor tennis courts, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Event space at this hotel measures 1884 square feet (175 square metres) and includes a conference centre. A terrace, gift shops/newsstands, and tour/ticket assistance are also featured at the family-friendly Reef View Hotel. You'll have access to the outdoor pool at a partner property. An area shuttle within 3 kilometres and A roundtrip airport shuttle at scheduled times are free. Self parking is free.

Smoking is allowed in designated areas at this 4-star Whitsundays hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6 AM to 10:30 AM.
Pool Terrace Restaurant – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. A children's menu is available.
Late-night fare is available from room service (during limited hours).

Languages

English, Japanese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free return airport shuttle from 7 AM to 6 PM at scheduled times
  • Free area shuttle up to 3 kilometres
  • Area shuttle
  • Free ferry terminal shuttle
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6 AM to 10:30 AM for a fee: AUD 50 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Pool Terrace Restaurant

Things to do

  • 4 outdoor tennis courts
  • Children's club
  • Gym
  • Outdoor pool
  • Outdoor pool (guest access)
  • Sauna

Family friendly

  • Babysitting (surcharge)
  • Children's club (surcharge)
  • DVD player
  • Free area shuttle
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference centre (1,884 square foot of space)
  • Meeting room

Outdoors

  • Beach towels
  • Garden
  • In a national park
  • On the bay
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (140 centimetre wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Late-night room service
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

This property offers transfers from the airport; to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Guest must contact the property in advance for details of the operating activities and facilities onsite.
Guests are kindly requested to advise the Reef View Hotel of their arrival and departure details prior to arrival.

Renovations and closures

The property will be renovating from 3 March 2025 to 13 December 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours on weekdays. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately AUD 50 per person
  • Credit card charges are subject to a surcharge

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Reef View Hotel offers transfers from the airport. Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Reef View
Reef View Hamilton Island
Reef View Hotel
Reef View Hotel Hamilton Island
Reef View Hotel Hotel
Reef View Hotel Whitsundays
Reef View Hotel Hotel Whitsundays

Reef View Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 525 out of 1002 reviews
Rating 8 - Good. 305 out of 1002 reviews
Rating 6 - Okay. 114 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 19 out of 1002 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing views. Great location.
Stayed 5 nights in Jan 2025

8/10 Good

Vicky

Travelled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
Hamilton Island is unreal, the room views are amazing, dream like really. The staff were all super friendly and we had a great time visiting there. Our rooms in the Reef View hotel however were old/tired & in desperate need of upgrading. The furniture was tatty & ripped. This is not what we expected for the price we paid, or from the pictures. There were little bugs all over the bathroom (we are very scared of bugs!) The rooms are very large and spacious on the plus side and they did have luggage stands. We didn't dine in, apart from breakfast, the dining area didn't look good.... it feels like it's in a lobby and it's always very busy with guests checking in/out in front of you. The lifts here were also a pain, the hotel was very busy and we always had to wait a while. I'd struggle to recommend this hotel to others, which feels wrong, but the rooms just are not at the standard they should be.
Stayed 2 nights in Jan 2025

6/10 Okay

Randy

Liked: Staff & service
Stayed 1 night in Jan 2025

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Anna

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
The area and hotel was gorgeous and everyone was incredibly helpful! The room was a bit dirty and had a LOT of little bugs that appeared under every single item. They would scatter as soon as the lights turned on and seemed harmless, but I found their endless presence in the room a bit unsettling.
Stayed 3 nights in Jan 2025

10/10 Excellent

Hanan

Stayed 2 nights in Jan 2025

10/10 Excellent

Svitlahna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay, big with shuttle to get around. Rooms were spacious, outdated but nice. I would stay here again
Stayed 3 nights in Jan 2025

8/10 Good

Chun Chi

Travelled with family
Liked: Cleanliness, staff & service, amenities
Good: -Great ocean view -nice swimming pool and walkable to beach -easy to use shuttle -quite a few things to do Bad: -property is kind of old and definitely need some update. -not many restaurants to choose from -long wait for the elevators from time to time.
Stayed 4 nights in Dec 2024

8/10 Good

E

Stayed 6 nights in Dec 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The rooms were old and unrenovated, the photo of the renovated bathroom only applied to levels 1-4, the rest were unrenovated. We had to repeatedly request room service, calls to housekeeping were often unanswered. Air conditioning was capped at 23 degrees, not allowing the room to cool sufficiently. Not enough wardrobe space for clothing.
Stayed 8 nights in Dec 2024

6/10 Okay

Diane

Disliked: Staff & service, amenities, property conditions & facilities
Close to the pool and beach, limited buggies not enough fans and food options,
Stayed 6 nights in Dec 2024

10/10 Excellent

Hadil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Omgggg no comment about this miracle experience. The staff makes me feel home, they have beautiful amazing English accent as well ♥️. The room is sooooo clean and nice
Stayed 3 nights in Sep 2024

8/10 Good

Nicole

Travelled with family
Liked: Property conditions & facilities
Disliked: Staff & service
**Reef View Hotel Review** We recently stayed at the Reef View Hotel and had an overall lovely experience. The convenience and proximity to all the activities on Hamilton Island made our trip seamless and enjoyable. The breathtaking panoramic views of Catseye Beach from our room were truly unforgettable, and the beds were incredibly comfortable—a perfect retreat after a day of exploring. That said, there are a few areas where improvements could be made. The overall quality of food at the hotel restaurants could be enhanced, as could the customer service, particularly in the dining establishments and when arranging tours. Additionally, I’d suggest adding a prompt during the booking process—especially for summer stays—to remind guests to reserve a buggy in advance. Despite these small hiccups, the experience was delightful, and I would recommend Reef View Hotel to anyone planning a visit to Hamilton Island. Thank you for a memorable stay!
Stayed 7 nights in Dec 2024

10/10 Excellent

Rhonda

Travelled with partner
Liked: Staff & service, property conditions & facilities
Great location, plenty of room in accommodation, great views.
Stayed 4 nights in Dec 2024

10/10 Excellent

Stuart

Stayed 4 nights in Dec 2024

6/10 Okay

VELIKA

Stayed 3 nights in Dec 2024

10/10 Excellent

YUBO

Stayed 3 nights in Dec 2024

10/10 Excellent

Krista

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

6/10 Okay

Lisa

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities
It was not that accessible and struggled to use public bathroom near foyer due to heavy doors. Was very slippery when when and struggled to walk with crutches. Was put in furtherst room on wing and struggled to walk that far dispite informing prior i had differculty with mobility. I was told if i need an actual room that is accessible i will need to book 2 rooms and be charged double! I was unable to open and push door myself as too heavy and almost fell trying. From 6.30 every morning heard glass bottles being smashed and till 11.30-12 at night heard kids running around upstairs and chairs scrapping. Was very noisy. Not able to cater for dietary needs for lunch and dinner as had cross contamination. Room size was good and handy to have microwave in room as couldn't eat much on island. That is probably all that was good. Overall very disappointed in my stay
Stayed 6 nights in Dec 2024

10/10 Excellent

June

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We didn’t realise until we arrived how big the Reef View Hotel was. We had a lovely, spacious and comfortable room. The bathroom was very large too, with double sinks, a bath and shower. It was really convenient to have the shuttle for the ferry and to the airport. The Reef View was also a stopping point for the Island Shuttle and made getting around really easy. The breakfast buffet was plentiful and delicious. It was maybe just a blip but our first lunch in the restaurant wasn’t the best customer service experience - it took some time to get served and I had to speak to the host to request service. There afterwards it was fine.
Stayed 2 nights in Dec 2024

8/10 Good

Sha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ocean view room was the best choice I made. However, the breakfast was great but almost the same everyday.
Stayed 6 nights in Dec 2024

10/10 Excellent

Mathieu, PERTH

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in Dec 2024

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful.
Stayed 2 nights in Dec 2024

8/10 Good

Kaito

Stayed 3 nights in Nov 2024

10/10 Excellent

Daryl

Stayed 2 nights in Nov 2024