We had a great time with 4 families for 7 days between Dec 26th to Jan 1st. House is excellent with all amenities you may need, kitchen appliances, golf cart, bikes, etc. Fire place was giving us some problems when we got there, but a simple contact with manager and a maintenance guy came to our rescue. We got all the help, tips, and questions answered extremely fast - great costumer service!!! Winter time is not the best to visit (lack of activities), but we had a great time in Tim’s ford park and chattanooga. We would def stay there again, maybe spring or summer time next time so we can enjoy the lakes. But all we wanted was some quality time doing nothing with friends, and we got exactly what we came for!