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Hemu House

2.0 star property

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Photo gallery for Hemu House

Exterior
Front of property
Classic Twin Room | Hypo-allergenic bedding, desk, soundproofing, free WiFi
Reception
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Pet-friendly
  • 24/7 front desk
  • Parking available
  • Air conditioning
  • Free WiFi

Explore the area

Map
Qingxi Lane, A47, Xiangxi, Hunan, 416299
  • Phoenix Hong Bridge
    ‪4 min walk‬
  • Phoenix Ancient Tower
    ‪12 min walk‬
  • Phoenix Town
    ‪2 min drive‬
  • Tongren (TEN-Daxing)
    ‪41 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Comfort Double Room

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Classic Twin Room

Classic Twin Room | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Classic Twin Room

  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Comfort Twin Room

Comfort Twin Room | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Comfort Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Comfort Triple Room

Comfort Triple Room | Hypo-allergenic bedding, desk, soundproofing, free WiFi

Comfort Triple Room

  • Sleeps 3
  • 1 Queen Bed and 1 Large Single Bed

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About this property

Hemu House

Hotel in Fenghuang with a 24-hour front desk
This hotel features self parking, concierge services and a 24-hour front desk. WiFi in public areas is free. Additionally, a free food/drink shopping service, tour/ticket assistance and a communal living room are on-site. Change of towels is available on request
Hemu House offers 30 air-conditioned accommodations with complimentary slippers and a hairdryer. 28-inch flat-screen televisions come with cable channels.

Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and toothbrushes and toothpaste. This Fenghuang hotel provides complimentary wireless Internet access. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hemu House, you're just a quick walk from Huilongge Diaojiao Building. Enjoy features like free WiFi in public areas, plus a round-trip airport shuttle (surcharge) and concierge services. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Self-parking available for a fee
  • Services include free food shopping service, a concierge and tour or ticket assistance
  • Steps from Huilongge Diaojiao Building and Phoenix Hong Bridge
  • Airport shuttle service available for a fee
  • Cats and dogs welcome free of charge
  • Pet-friendly amenities are available, including food and water bowls
Hemu House offers its guests multilingual staff, tour/ticket assistance, and concierge services. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. Hemu House also features a complimentary food/drink shopping service and a communal living room. Parking is available for a fee.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Uncovered parking on site (CNY 40 per day)

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No lift

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Slippers
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 28-inch flat-screen TV with cable channels

Food and drink

  • Electric kettle

More

  • Air conditioning
  • Desk
  • Heating
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Minimum check-in age - 15

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 44 lb per pet)
  • Food and water bowls are available

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CNY 100 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CNY 200 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: CNY 200 (one-way), (up to 18 years old)
  • Uncovered self-parking fee: CNY 40 per day
  • Pet deposit: CNY 200 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Hemu House offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

National rating

For the benefit of our customers, we have provided a rating based on our ratings system.

Property is also known as

Hemu House Hotel
Hemu House Xiangxi
Hemu House Hotel Xiangxi

Hemu House Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 6 out of 9 reviews
Rating 8 - Good. 2 out of 9 reviews
Rating 6 - Okay. 0 out of 9 reviews
Rating 4 - Poor. 0 out of 9 reviews
Rating 2 - Terrible. 1 out of 9 reviews

8.8/10

Cleanliness

9.6/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Ong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Staff & service
Phoenix Ancient Town - Central Location
Location at the heart of phoenix ancient town. Shower was rather primitive. Sink faucet was loose. Attendant provided good service.
Stayed 1 night in Nov 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice host, clean, convenient and comfortable place
Stayed 1 night in Oct 2023

10/10 Excellent

ROGERIO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente escolha
Hotel maravilhoso, muito bem localizado. Quarto bastante completo, bem novo, grande e funcional. Atendimento diferenciado, me auxiliando em indicações de restaurantes, compra de passagens de trem etc. Excelente escolha.
Stayed 1 night in Jul 2024

10/10 Excellent

Henry

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon accueil . Parle couramment l’anglais … tres serviable et bonne conseillère, Veronica est, de plus, fort sympathique. Le rapport qualité-prix est excellent … Le confort est tout à fait correct en fonction du prix .
Stayed 2 nights in Sep 2024

2/10 Terrible

SONSUK

Stayed 1 night in Aug 2024

10/10 Excellent

Duc phuoc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice
Nice location! It was nice to be able to speak English to the host. She helped a lot and showed us what to do around the hotel.
Stayed 1 night in Aug 2023