Moxy York

3.5 star property

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Photo gallery for Moxy York

Reception
Exterior
Daily buffet breakfast (GBP 15 per person)
Terrace/patio
Property amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Bar
  • Gym
  • Housekeeping

Explore the area

Map
Black Horse Lane, York, England, Y01 7NE
  • Shambles
    ‪5 min walk‬
  • York City Walls
    ‪8 min walk‬
  • York Minster
    ‪9 min walk‬
  • Leeds (LBA-Leeds Bradford)
    ‪59 min drive‬

Room options

Family Room, 1 Queen Bed with Sofa bed

  • 33 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Room, 1 Queen Bed, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 2 Single Beds, Non Smoking

  • 16 sq m
  • Sleeps 2
  • 2 Single Beds

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About this property

Moxy York

Eco-certified hotel with fitness centre and 24-hour business centre
A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a snack bar/deli, a 24-hour business centre and a business centre. Housekeeping is available on request.
Moxy York offers 118 accommodations with a hairdryer and free toiletries. Beds feature premium bedding. 42-inch flat-screen televisions come with premium satellite channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Moxy York. During your stay, you're just a quick walk from Shambles. Enjoy features like free WiFi in public areas, plus a restaurant and a gym. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy international cuisine while dining at Breakfast bar
  • Buffet breakfast served daily for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the overall condition of the property
  • Just a 5-minute walk from Shambles and 7 minutes on foot from Jorvik Viking Centre
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. You'll find a 24-hour business centre on site.

Public spaces have free WiFi. A fitness centre, a terrace, and a picnic area are also featured at the eco-certified Moxy York.

This 3.5-star York hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:00 AM and at the weekend from 6:30 AM to 10:30 AM.
Breakfast bar – This lobby lounge specialises in international cuisine and serves breakfast, lunch and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

Dutch, English, German, Hungarian, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:00 AM on weekdays and 6:30 AM to 10:30 AM on weekends; GBP 15 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Breakfast bar

Things to do

  • Gym

Family friendly

  • Free cot
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Housekeeping (daily)

Business services

  • 24-hour business centre

Outdoors

  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Hand-held showerhead
  • Handrails in stairways (94 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (92 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium satellite channels

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • Mobile key entry
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from 27 October 2024 to 23 February 2025 (completion date subject to change). The following areas are affected:
  • Exterior
Renovation work will only be conducted during working hours. Every effort will be made to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: GBP 15 per accommodation, per stay (maximum GBP 15 per stay)
  • Maximum 1 (weight limit: 77 lb per pet)
  • Food and water bowls are available
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately GBP 15 per person
  • Pet fee: GBP 15 per accommodation, per stay (maximum GBP15 per stay)
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Front desk staff will greet guests on arrival at the property.

Property is also known as

Moxy York Hotel York
Moxy York Hotel
Moxy York York
Moxy York York
Moxy York Hotel
Moxy York Hotel York
Moxy York a Marriott Hotel

Moxy York Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 588 out of 950 reviews
Rating 8 - Good. 247 out of 950 reviews
Rating 6 - Okay. 82 out of 950 reviews
Rating 4 - Poor. 21 out of 950 reviews
Rating 2 - Terrible. 12 out of 950 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Tracy

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Charlotte

Stayed 1 night in Nov 2024

8/10 Good

Doreen

Liked: Cleanliness, property conditions & facilities
It was very modern
Stayed 2 nights in Dec 2024

8/10 Good

Alessandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Location and Amazing Staff
The hotel is perfectly located just metres from the Shambles. Our first floor room was quite despite being near the lobby. However, the room and the bathroom were small, with no hooks for towels, and a large chair made the space feel cramped. Scaffolding outside ruined the view, though there was no noise. On the bright side, breakfast was excellent and the staff were fantastic - friendly and attentive. A great stay overall, but some small improvements would make it even better.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very stylish, clean and comfortable. Very well designed room. Only problem was my room was next to the lift which pinged all night. Earplugs needed. Very good choice at breakfast
Stayed 1 night in Dec 2024

10/10 Excellent

BRIAN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Short overnight stay
Very pleasant stay. All staff were very friendly and efficient, esp the girl who checked us in… couldn’t have been more plant and helpful. Ideal location in centre of York.
Stayed 1 night in Dec 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Really enjoyed our stay - staff all very friendly and helpful. Relaxed but lively vibe. Only downside - we had lunch & dinner at the hotel & both times the food took ages to come, with long gaps between each person’s food arriving at the table. Apart from that, it’s one of the nicest places we’ve stayed.
Stayed 1 night in Dec 2024

6/10 Okay

David

Travelled with partner
Great location, staff are very young, look panicked when you ask a question, also couldn’t eat at hotel on Friday night as all the tables were reserved for a quiz
Stayed 2 nights in Dec 2024

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Stayed 3 nights in Dec 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab!
Lovely hotel with good facilities. Great location for sightseeing on foot. Very comfy beds.
Stayed 2 nights in Dec 2024

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel
Super soft comfy beds, very warm welcome with a free cocktail each. Very clean everywhere. Room was beautifully decorated for our birthdays which was such a lovely touch. Fun vibrant atmosphere in the lobby/bar area. Breakfast was delicious! A brilliant variety. Only thing I left a little disappointed with was that because the hotel is pet friendly, we had a nice view during breakfast of a dog being dragged through the lobby with a trail of diarrhea behind it. Staff cleared it very quickly, and obviously wasnt a fault of the hotel, but as a non pet owner, with a sensitive stomach, it tainted our last morning a little.
Stayed 1 night in Nov 2024

10/10 Excellent

Susy

Stayed 1 night in Nov 2024

10/10 Excellent

Ian Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful new hotel Brilliant location Staff polite and very friendly Super quick check in Very warm room
Stayed 1 night in Nov 2024

10/10 Excellent

Patricia

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Xmas markets
Went to york for xmas markets. The hotel was really lovely
Stayed 1 night in Nov 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would recommend the Moxy
This was a lovely hotel, friendly, helpful staff. Nice complimentary gin punch! Pleasant foyer. Room fine for a night, although bit small for longer - no wardrobe or drawers, no chair. But this didn’t bother us for a night.
Stayed 1 night in Nov 2024

10/10 Excellent

Rachael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Karen

Stayed 1 night in Nov 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super Location
Great location, right near the heart of the city. Just a few minutes walk from the Shambles and the Christmas market, close to public transport links. The room was very clean and modern, though the lack of clothes storage and places to hang more than one towel was a little frustrating. Overall a great hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Connor

Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and friendly. A little overpriced though
Stayed 1 night in Nov 2024