2/10 Horrible
Reyes F.
26 nov. 2024
Horrible customer care
The property was okay, location was okay.
Even though you pay for the entire property you don’t get access to the garage. Had to park in the drive way and unpack all my daughter’s softball gear, we went for a tournament, due to not having access to the garage. The description did not indicate no garage access.
Also, grandparents and softball teammate were able to come and stayed in the 4 bedroom house that listed the accommodations as sleeps 12, but got charged additional guest fee.
I would have paid the fee regardless if I knew they were coming. If you as an owner are going to charge for additional people over 4 persons don’t market your house as “sleeps 12” unless you also put each person over the 4th staying is an additional charge.
They already make you purchase property damage insurance as well as a cleaning and additional guest fee. All the fees made the overall price double of what a night costs. Beware before booking!
Will not be staying here again and will not recommend to anyone!
Reyes F.
Séjour de 2 nuits en novembre 2024