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25 Feb 2021 by S. Lingg
Wir haben kein Problem damit, Kritik von unseren Kunden zu akzeptieren, aber nicht von denen, die sich nicht trauen, ihren Namen zu nennen...
27 Oct 2020 by S. Lingg
Thank you so much for your feedback. See you soon in zermatt
4 Aug 2020 by Reception
thank you for your feedback
As a guest of Boutique Hotel Albana Real - Restaurants & Spa, you'll find an indoor pool, a health club, Access to hot tub, and a sauna. Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi. Spa services, a terrace, and multilingual staff are also featured at the luxury Boutique Hotel Albana Real - Restaurants & Spa. An area shuttle within 500 metres, a train station pick-up service and a train station drop-off service are available for a fee. Smoking is allowed in designated areas at this 4.5-star Zermatt hotel.
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Boutique Hotel Albana Real - Restaurants & Spa offers 38 accommodations with minibars and espresso makers. Select Comfort beds feature down duvets and premium bedding. 80-cm LED televisions come with cable channels. Bathrooms include in-room jetted baths, dressing gowns, slippers and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include safes and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hypo-allergenic bedding and an iron/ironing board can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.
Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM. The hotel hosts a free manager's reception daily.
Fuji of Zermatt – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Reservations are required.
Rua Thai – This restaurant specialises in Thai cuisine and serves lunch and dinner. Reservations are required. Open daily.
Ristorante Al Trecolore – On-site restaurant. Open daily.
Late-night fare is available from room service (during limited hours).
An indoor pool and Access to hot tub are on site. Other recreational amenities include a health club and a sauna.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. There are massage/treatment rooms available. Services include hot stone massages, sports massages and Thai massages. The spa is equipped with Turkish bath/hammam.
Special check-in instructions:
This property offers transfers from the train station (surcharges may apply). To arrange pick-up, guests must contact the property on arrival, using the contact information on the booking confirmation. The front desk is open daily from 7:30 AM - 9:00 PM. The front desk is staffed during limited hours. For more details, please contact the property using the information on the booking confirmation.
Zermatt is in a car-free zone and can be reached only by train.
Boutique Hotel Albana Real - Restaurants & Spa offers transfers from the train station (fees may apply). Please contact the property on the number on the booking confirmation on arrival with your arrival details. The front desk at this property is open daily from 7:30 AM - 9:00 PM.
Front desk staff will greet guests on arrival. For more details, please contact the property using the information on the booking confirmation.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted
Cashless transactions are available
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. No on-site parking is available. This property accepts major credit cards, Visa, Mastercard, American Express and Eurocard. Cash is not accepted. Cashless payment methods are available for all transactions.
Guests will be asked to pay the following charges at the property:
We've listed all charges provided to us by the property.
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
